How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREAirport Auto Body Inc.
Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 158 auto repair shops · 5.0★ from 1,224 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Airport Auto Body Inc. for 8 kinds of job.
Airport Auto Body Inc. for body & trim
Clear ✕All 451 Google reviews tagged “Body & Trim” · showing 220
Great experience overall. The team did an excellent job, highly recommended.
Above and beyond my expectations!…AGAIN! The best part about this shop is they basically do everything for you no matter your situation. Dan, Dan and all the team are a great group of guys that really do care about the customers. Feels like a true family owned shop, and their work speaks for itself. There is always…
We had a fantastic experience with Airport Auto Body repairing our BMW. From start to finish, the team was professional, courteous, and attentive to every detail. Jason was very professional and provided detailed communications as he guided us throughout the entire process. The quality of the repair work was…
What can I say? Dan and Airport Auto Body turned an unpleasant event into a great experience. From drop off to pick-up, Dan kept me informed of the status of my vehicle throughout the entire process. The work done was exceptional, and my car was returned to me cleaned inside and out! Airport Auto Body frequently…
Our car was repaired on time and on budget. Plenty of communication along the way so we knew how it was going and what to expect. I’d highly recommend the team at Airport Autobody!
Highly knowledgeable staff. I worked with Dan and he took great care of my car. They do great work on Teslas and replaced my front bumper and a few other small components after an incident. The timeline was faster than expected and the car looks brand new. Highly recommend 10/10.
Outstanding workmanship, my car looks like brand new. The staff are very courteous and professional and keep me in the loop throughout the process.
Jason took care of everything in recent Shelby fix. Thanks brother Stay well!!!
Jason was a superb front man for AAB. He was super responsive, explained the work required to restore my vehicle in plain English and in a way I could understand, and was even compassionate when delivering the bad news that my car was a total loss. AAB did not end up repairing my car, but their customer service is…
Very friendly and professional from start to finish. They did a great job with the repairs, and my car looks great! I’m very happy with the service and would definitely recommend them.
A great business, doing amazing work with amazing staff. From beginning to end, customer service was on POINT. Michele, at the front desk was kind and helpful from our very first phone call until I picked up my car. Jason, who worked on my car was personable, informative and kind. The communication was great with…
I can’t speak highly enough about the level of customer service provided by Michele and Dan. I rate them a 10 on a scale of 1-5! They listen and provide solutions to problems. I went to three Tesla Certified shops in the Hartford Area and none compare to Airport Autobody. I had a small parking lot issue where my…
First class service and communication at each level. Dan and Joe were professional and courteous, they handled the delay getting parts through GM with expedited shipping, and handed off the car in pristine condition. Many thanks!
the work was thorough and detailed, and the staff was friendly, responsive, knowledgeable and accommodating. I would highly recommend Airport Autobody. Dan is a dream to work with.
After my car was hit the insurance company recommended a second tier body shop to do the work. Fortunately a retired body shop owner told me who he recommends. He gave me to Eric and his team at Airport auto. They took care of everything - the insurance companies, the car rental and the bmw dealer. Definitely would…
⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish! I couldn’t be happier with my experience at Airport Auto Body. The entire process was completely painless, and what really stood out was the excellent communication and responsiveness throughout the entire repair process. I always knew what was happening, and I…
From drop off to pickup and follow-ups in between, everyone was professional and courteous. Best Auto Body repair shop in Hartford County. Highly recommended.
We started using Airport Road Auto Body on the recommendation of a trusted friend who is in the same industry, but had retired Always pleased with the care I receive at Airport Road autobody. They are very thorough and meticulous. My car looks just about brand new when I pick it up and they go out of their way to provide the best service.
Our almost new BMW X5 was hit from behind and had minor but noticeable damage on the rear bumper and wheel. We are very happy that we found Airport Auto Body, a top notch company (and a BMW Certified Collision Repair Center). AAB has excellent customer service, can efficiently process the repair with your insurance…
I had never dealt with damage to my car before, so when it happened, I called around to quite a few local body shops to see who had the capacity to take on the work and talk me through what I needed to do on my end with insurance. Airport Autobody was the only shop that had a clear process from the beginning and…
I was completely satisfied with the body work on my vehicle and the staff was amazing! A special thanks to Jason, he was extremely professional and his customer service was supreme!!
I had such a great experience, Den made it feel absolutely easy and smooth process overall. I strongly recommend their service to anyone looking for excellence and professionalism in auto body repair.
Top notch work and customer service. Regular communication regarding the status of my vehicle was also very much appreciated.
Clean and professional shop, pays attention to detail. Paint quality matches factory. Very high end body shop, would recommend to anyone!
As of 8/6, my vehicle just entered a reassembly phase and a supplemental claim not communicated. Vehicle left in July and supposed to be ready for pickup on 8/5z Using this as a marker of progress or lack there of to come. They are “shooting” to have my vehicle ready next week so I’ll be back next week with an…
Eric and his team at Airport were a pleasure to work with. They were all extremely professional, helpful, and kind. They kept me updated through the whole process, and their finished product (full body panel replacement, paint work, etc) was flawless and better than new. Thank you!
We’ve only taken our cars to airport auto body and every single time we are blown away at the quality of work and care they put into our vehicles.
Great job as usual!!! The staff and Dan Gallo are top shelf!!! Thank you for take care of my son's 2014 Toyota Highlander!!!
Eric and the whole team did an amazing job. Easy from start to finish.
Airport Auto Body did a fantastic job on our Tesla repair, worked with our insurance company and made the experience seamless. We also were able to drop the rental car at their place to eliminate that step. Altogether, a great experience. Highly recommend!
I’m a very infrequent review completer, even when services and products are quite good (life’s short). In this case, though, I’m delighted to share my experience. I needed body and paint service on my 2022 MINI Cooper S after a very inaccurately judged turn around a gas station pump. Given my irrationally passionate…
Dropped off car after an accident and they repaired and painted it. They worked with the insurance company to negotiate the repairs needed. Quality workmanship and repaired with OEM parts. Took little longer than expected, but looked like new and it was detail cleaned after completion.
My civic type R got hit in the side by a deer during my morning commute and airport road was the first place I called to get this taken care of. A returning customer who was last taken care of by Dan, Jason took care of me for this job. I was kept in the loop on a daily basis during the process and the results speak…
Airport Road Auto Body is the ONLY shop that I trust with my cars. They have worked on three of my cars now and the work is always impeccable. They keep you posted as to the progress and coordinate everything with the insurance company.
Courteous staff and very easy to work with. Jason and Michelle kept me updated weekly about the progress with my vehicle. My vehicle looks brand new! I highly recommend Airport Road Auto Body.
Airport Auto body is great. They were very helpful from beginning to end. Great communication. They handled everything directly with my insurance company which was such a relief. I was always able to reach someone whether it was by phone or text at all times. They kept me updated on my repair status on a regular…
Airport Auto Body repaired my 2024 Cadillac Lyriq after a front-end collision with some road debris on an Interstate highway in Hartford. It is an unusual car (a non-Tesla EV), but they had experience repairing Lyriqs, and it showed in their work. The car was returned in perfect condition and working order, with…
Service was outstanding! It couldn't have been better. Dan Gallo took excellent care of us and answered all of our questions. I will highly recommend you to all of my friends and family. The repair to my car was perfect. Thanks so much!
Ok, seriously world, these guys are the freaking best! I had a practically brand new car smacked up on I84 (no fault of mine) and they got me through the process every step of the way - easily, smoothly and confidently. Well worth every penny if you want the accident and damage to only live as a distant memory in…
I highly recommend Airport Auto Body for Tesla repairs. My Tesla was hit by another driver while parked on the street, which left it disabled. At the time, I was traveling in MA. Airport Auto Body was the closest Tesla-certified shop to my home in CT, so I called and spoke with Michele, who arranged to have the car…
Great experience with Airport Auto. Repair came out spotless and saved me a lot of further trouble. Highly recommend, especially to anyone with a Tesla.
Amazing to work with. I could not have brought my car to a better place. 10/10
Airport Rd autobody is hands-down best around. They made repairs to everyone of my vehicles and handles everything with the upmost care.
Jason and the entire team are fantastic to work with! They explained the process, coordinated with insurance and delivered a perfect repair! Paint matches exactly and their attention to detail is unmatched! I highly recommend this shop for anyone needing quality collision work!!
Bought a new Honda in Florida and got in an accident with our 6 day old car in Ct on our way home I called a friend of mine who was in the business for over 40 years and asked him where I should take my car… he said there is only 1 place to take your car and that was Airport road Auto Body … the car is perfect… and…
Great experience with Airport Road AutoBody! Jason, Michelle and team kept me informed along the way and communicated directly with the insurance company to handle the process. The car was ready sooner than expected and was clean and tidy up upon pick up. It was also really helpful to be able to pick up and drop off…
Airport Autobody did a fantastic job repairing my Volvo XC60. I had damaged the passenger side of my Volvo and they were recommended by Gengras to fix my Volvo. My car looks brand new and you can’t even tell what was damaged. They were efficient and took great care to make sure it was done properly and in a timely…
Jason kept me informed throughout the process of the repair of my vehicle every step of the process, I will continue to refer my friends and family here as the customer service and quality of work cannot be beat! Thank you again!
They’ve done a wonderful job on the repair of my bumper, and trunk replacement for my 2018 Cadillac CTS From the communication from the staff on the status of repair, down to level of detail that was added in! Can’t even tell it’s been replaced! This is the best auto body shop in CT!!
I have used Airport Autobody for a few years now. This business is very professional and honest. Their work is top notch and their attention to detail is excellent.
Great experience! Staff was super friendly and helpful. Worked with insurance AND rental car! Car looked amazing! Like it never happened, and was detailed beautifully. The gift bag was a nice surprise! How did they know I was playing golf thos weekend? Lol! 5 stars easy.
I worked with Jason and his team and they were exceptional. Jason went above and beyond and maintained clear communication throughout the process. I would highly recommend Airport Autobody to anyone in the Hartford area.
We worked with Jason at Airport Auto Body, he is the best to work with! He communicated the whole time and put our minds at ease. We were amazed by the results. We highly recommend this awesome company for any paint and body work. We can't thank you all enough!
My car was in an accident at the other drivers fault. They worked seamlessly with the other insurance company and repaired my car looking brand new. Highly recommend especially for Tesla owners considering the shop. The whole staff is amazing.
The right place for car people. They color matched the front bumper cover side reflectors without me having to ask. If you understand that then there’s nothing more to say.
Good people and flawless work. Much appreciated. I generally think of getting body work done like going to the dentist. Necessary but painful. My experience at Airport Rd was easy and painless.
Airport Auto Body did a phenomenal job repairing our electric vehicle after an accident. We specifically went with them based on their expertise with electrical vehicles. The quality of work was top notch, and their professionalism and customer service was stellar. We highly recommend them.
My BMW dealer said don't go to anyone but Airport Auto Body unless I prefer to have the car not look good! They were right - I had my 7 series for only 8 days before getting hit, so I wanted it to come back looking showroom new again. Airport did an absolutely terrific job - the car is perfect and came back…
Airport auto body provided great service. I have used them 2 times and have been impressed with the quality of their work and their wonderful customer service. They handled every aspect of my insurance claim. My car came back looking brand new. I recommend them to anyone needing work on their car.
Absolutely highly recommend Airport Auto Body. I can’t say enough great things about the job Jason and his team did with our car. It truly is what every repair experience should be like. Every step of the way was clearly communicated and you felt like your car was in great hands. It was my first experience taking my…
Eric was very professional, kept me informed throughhout the process. this was an insurance claim, pricing seemed reasonable
Excellent service and amazing staff. AAB worked seamlessly with my insurance company to set up repairs needed and also assisted in arranging my rental car. The shop is so clean it looks like a car museum. They also threw in a free detail on my vehicle. Yes, you can still get high quality service - it’s here! Thanks…
I just wanted to say thank you for the excellent job you did on my car Jason. The repairs look great, and the whole process was smooth and professional. I really appreciate it!”
High quality work. Fair timeline. Good pricing. I am happy. Thank you.
Totally impressed from the moment I walked through the door for an estimate. The follow-up, communication, & professionalism is top notch. A++ in customer service.
Great place from the beginning to the end, they took care of me kept me up-to-date and did a great job
They worked on subaru wrx sti . They did a very good job. Jason is very easy to work with and very professional.
Dan Gallo, my adviser, explained everything before starting the work and kept in touch with me while the work was being done, which was a great help. I missed Dan the day I picked up the car but the gentleman who helped was extremely nice. I have been to this facility before and the way they pay attention to detail in repairing the vehicles is commendible.
Top notch service I recommend this shop 100%. From the moment I walked in. Every step of the way I was informed on the process. The car came out amazing. They where upfront with how my insurance company works and any out of pocket costs.
Airport Auto Body shop was great with the process especially with insurance part. Communication was smooth, kept me updated with each stage my vehicle was in. Vehicle came out great with fixing my driver's door and paint matched exact. Greatly appreciated and at the end, they were generous to detail and wash my…
this is the work they done only outside completely ignoring the inside the hood. I can say with certainty that they tried to repair the dent from the inside using tools, but they ended up scratching all the paint underneath. After I discovered this they used touch up paint to cover it up. So why did my insurance pay…
Airport Auto Body came highly recommended by several people when we needed to find a repair shop following an accident. Customer service was fantastic from start to finish! The facility is beautiful, and everyone is so nice. There was ongoing communication about the status of my repairs, and they provided an…
Airport Autobody did an outstanding job. The entire process was simple and seamless from start to finish. They coordinated everything directly with my insurance company and the rental agency, which made the experience completely stress-free. Dan and Jason were both extremely helpful, professional, and easy to work…
Service at Airport Auto Body was fantastic from start to finish. Jason kept me informed throughout the process and was always available for questions. Their work on my car was second to none - my car looked brand new when they finished! The shop itself is very clean and welcoming as well. Thank you for the…
Airport Autobody is really one of the best Autobody shops in all of CT. They took care of our car, the insurance company, the rental company, and it was a smooth process (and kept us in the loop about the process and progress). The car looks good as new and my wife is soooo happy to have her car back, she was…
My car looks fantastic after working with Jason and Airport Autobody. Jason was great and kept me updated throughout the process.
This is my second experience with Airport Autobody, and once again they exceeded my expectations. The first time was with my father’s 2023 Accord Hybrid, which unfortunately ended up being a total loss. Throughout that entire process, Jason’s communication was outstanding. He kept us informed every step of the way…
Very professional work and courteous staff. Highly recommended.
Professional, excellent work, great communication. I would highly recommend.
eric and the team were great communicators with the insurance agency in my behalf quality work and certified shop to fix my tesla
I hate to admit that this isn’t the first time I’ve worked with Airport Autobody, but there’s a reason I returned. Airport Autobody is the best there is. Aside from their pristine office and A+ work, their customer service is second to none. Jason was our advisor and he was super communicative, friendly, delivered…
I cannot stress enough how completely satisfied we are with the quality of work and quality team Airport Autobody is from top to bottom. Unfortunately this is the second time that my daughter has been rear ended - once 2 years ago in a 2022 X5 and most recently this past January in her 2026 X5. Once again a must say…
Great communication step by step updates on your vehicle while in their shop. Jason, was quick to respond with any questions I had. The quality of the work is one the best I’ve seen. I highly recommend this shop.
Excellent service and the repair was outstanding.
2024 Mercedes suv front end accident repair, from the first initial phone, Jason and Michelle were incredibly knowledgeable, kind and courteous assisting with insurance and kept us updated twice a week with results, 100 stars to airport staff and service!they treated us like family!
This is the 2nd time that I have dealt with Airport Rd Auto Body separated by about 20 years of time. Word of mouth may have been the start of my working relationship with them back 20 years ago but nowadays I can leave a review for all to see, and that review would be to emphatically state that you should call and…
I have to share my experience with Airport Rd Autobody. I brought my car in after being hit in a parking lot which left my fender damaged.The staff were kind, helpful and went out of their way to make sure that I felt taken care of. They repaired the damage quickly and I was very happy with the result. I would…
Could not ask for a better experience from an auto body shop. Jason Paoletta and team were top notch in every aspect from intake, to communication with the insurance company and me, to the final outcome. Jason managed to take the stress out of a stressful situation. This is the second time I’ve had higher end…
The process from beginning to end was flawless. AirPort Auto takes white glove service to another level. The communication throughout the whole process was consistent and their level of work is unmatched. Thank you team, my car looks great.
Great communication and service!
Absolutely the best service I have ever had. Very professional and courteous. They listened to what I had to say and answered all of my questions. The damaged caused by a deer is completely noticeable. The car looks like it came straight out of the dealer when new.
Chose Airport Auto Body after a deer strike caused damage to my vehicle. They have a very secure and modern looking facility. All the staff I interacted with was knowledgeable, professional, and friendly. Communications during the process were timely and left very little doubt of how the process was moving along.…
Customer service couldn’t be better and neither could my car. Perfect all around
Great experience! Got rear ended and chose to use this shop on a recommendation. They took care of everything for me and gave me my car back detailed and looking brand new. Dan at the front counter was welcoming and helpful. Had all the information i need and set me up with my rental. Daniel my main contact for…
Excellent repair, very professional, shop is very clean
Amazing staff and work!! Danny is the best!
I'm pretty critical of businesses and their customer service - so it's no small thing for me to say if I could give Airport Auto Body more than 5 stars, I would. Vehicle was a 2024 Tesla Model 3 with rear bumper damage. Took a leap of faith based on their reviews (never dealt with them before) and wasn't…
Always meticulous quality and excellent service; the car comes out better than before the accident.
The best Tesla authorized auto body shop in the area.
Jason Paoletta and Airport Auto Body were absolutely amazing. They took care of my truck and were in constant communication. Airport Auto Body is highly recommended!
The crew at Airport Autobody were such a pleasure To work with. Throughout the process our insurance company dragged their feet but Jason kept us in the loop and communicated well every step of the way. We Highly recommend them!!!
Amazing service and staff! Highly recommend. I hope I will never need a collision shop again, but if I do I will be choosing Airport Auto Body.
I had an accident early November with some bumper, hood, and grill damage. The car was repaired in good time and Dan worked with the insurance company to ensure the repairs were completed properly and gave updates along the way. The car looks better than before the accident! Thanks again Airport Auto Body!
Jason went above and beyond to make sure everything was done correctly and the shop exceeded my expectations. Communication was excellent too.
Amazing work! Amazing price! The detail done to the car inside and out was amazing as well. The timeline was quick for this level of work. 10/10 would highly recommend. Jason was great and always kept me informed of what was going on with my vehicle.
Airport Auto Body is an outstanding auto shop! Excellent craftsmanship, great customer service, and fast turnaround. My car looks flawless. Highly recommend!
Fred's wife, Donna, is posting this. With only one car, Airport Auto Body saved us: from arranging to borrow a car from a family member; from arranging a ride with a family member; or from simply picking a book to read while awaiting repairs. Airport Auto Body flat bedding our car to their business for a minor…
Tony, Jason and the rest of the team at Airport Road are truly the best in the business. Constant communication, unrivaled quality of work, and just an overall excellent group to work with. I would not take my vehicles anywhere else.
Every experience I have had with Airport Auto has always been outstanding. They have repaired a couple of my vehicles returning the appearance back to original look when it was purchased. I recommend this business , always professional, pleasant , informative and welcoming .
Airport Autobody did a fantastic job repairing my X3M…they were easy to schedule, took care of all the back and forth with the insurance and got me my car back in the timeframe they said they would. I would definitely use them again.
Very efficient fast job - good communication and friendly service. Can’t b better place
I came to this shop after reading Google reviews to get my car repainted. Dan's service was excellent 👍 A trustworthy company.
Airport Auto Body expertly fixed my practically new GTI, which was rear-ended with less than 9,000 miles on the odometer. It looks and runs as good as new. They also cut through the red tape with the insurance carrier. They’re the best in the business.
Customer service is 5 star. Jason was helpful and knowledgeable.
From the moment I walked in to airport auto I was greeted with friendly faces and smiles that made me feel like family. I’ve never received such top-notch service in my entire life from such an amazing organization. The quality of work was superb. The timeliness was amazing and the follow up was even better. Truly…
Top notch
My Dodge Durango got hit before thanksgiving and called a friend and he recommended me to Airport Auto Body! Best decision I ever made! Spoke with Eric and got back to me within seconds! Talked through everything that was going to be done! Kept getting real time text message updates on what was being done and how…
The best. We were twice victims of accidents with others responsible. Took care of insurance, adjusters, kept us apprised. And did flawless work. Highest recommendation.
I had such a great experience with Airport Auto Body. They kept me informed every step of the way and explained everything clearly, which I really appreciated. The work on my car was excellent, and it was obvious they took great care with it. Everyone there was so kind and welcoming, which made a stressful situation…
Great job and great communication. Great detail. It’s my third time there. I hope there’s no 4th time but if there is I’m going with these guys again.
Ive got to say it, Awesome experience here! They have there stuff together. They even went above and beyond when they didn't have to. I've had a really bad experience with a previous auto body repair shop but Airport Autobody is a full customer service experience. Rest assured, they will take care of you.
After parking my 2025 Rivian R1S for a few days in a parking garage, I returned to a dent in the left rear quarter and a note on the windshield. I appreciated the note but not the damage. Once I found the closest Rivian-certified collision centers near me I chose Airport Auto Body. From the first contact with Jason…
Our Mini Cooper was rear ended, and Airport Auto Body was recommended by the dealership as their preferred BMW/Mini certified body shop. I'm extremely glad we went with them. The customer service was fantastic, our car came back perfect, and they made the process of dealing with insurance super easy. Car accidents…
Professional from start to finish. If you are paying out of pocket then it might seem expensive but going through insurance I wouldn't go anywhere else.
I recently brought my Tesla Model Y in for body work due to an unsecured highway construction drum rolling into the front of my vehicle while driving to work one day. From start to finish Dan F. was wonderful!! Got me an estimate quickly, was available for any questions and concerns I may have had and was very easy…
Job well done. Quality of work surpasses my expectations. Excellent customer service, kept me well informed.
After a recent accident we brought our automobile to Airport Auto Body again for the second time. Both times our experience could not have been better for the reasons listed below: 1. Outstanding communication by staff was continuous as our vehicle was being repaired. 2. Airport Auto body takes care of dealing…
I was hit from behind at a red light. I brought my car to Airport Auto Body in September based on high recommendation by my mechanic at subaru. Dan was excellent to deal with. The insurance company of the insured who hit me was NOT. They were very difficult for Dan to deal with. Because of this the process took much…
These guys are truly the Gold Standard of body work. They don’t just do the contracted bodywork you need. They go above and beyond to return your vehicle in as close to brand new showroom condition as possible. Every business in every field should take a lesson from these folks on what sets businesses apart in a world of customer service. Truly amazing!!!!
Eric and the team of Tesla techs at Airport Auto Body took amazing care of my Model 3 during repairs. They kept us updated with communications from the insurance company, and were very persistent among delayed communications from Tesla insurance. Anyone would and should be confident leaving their vehicle here.
I had an incredible experience at Airport AutoBody. Tony Jr. and Joe were so accommodating when it came to dropping off and picking up my car outside of normal business hours due to my work schedule. I only had some door dings and a few scuffs fixed on my car and they treated me like royalty. The price was SO…
My advisor Jason kept me informed, and got my work done quick for me! they did fantastic work on my vehicle after an accident, can’t even recognize anything happened
Great experience for a difficult situation! Dan did a great job keeping updated and was very transparent
Fantastic experience, would go back anytime.
Very professional, kept me appraised of the progress of my vehicle through the whole process.
Customer service was a 10 out of 10! From the moment I showed up, I was greeted with compassion and first class service. Communication was impeccable and car looks brand new! Highly recommend this business!
Unfortunately, it is inevitable that we may need certain services during our lifetimes. One of those services is an auto collision repair shop. Luckily for people in the Hartford area, we have Airport Auto Body. Always tremendous service, impeccable work, and friendly and informative technicians. Truly the best.
Although I rarely leave reviews, I felt compelled to write one about Airport Autobody. Recently, I was involved in a hit-and-run accident and brought my vehicle to Airport Autobody for an estimate and ultimately, the repair. My entire experience was nothing short of excellence! Furthermore,, Dan and Tony Jr.…
Single best mechanic/auto body experience of my adult life. Thanks Jason and crew for getting my car repaired (looks new)! I expected with an insurance claim that they would only do the minimum work required to “complete” the claim. Instead I came back to pick up a car that looked new, with a new windshield, new…
Great experience with Dan, everything was smooth and fast!
Jason and Daniel keep me informed on how the process was on weekly basis. Excellent service I appreciate you guys. My car was cleaned inside and out I was amazed thanks for everything ‼️🤏🏻
I had my Tesla repaired at Airport Autobody. It was a great experience. Jason did an excellent job providing updates and what to expected during the repair process. I highly recommend!!
Outstanding service, high quality work. I can’t say enough good things about this place and how happy I am with the results. I attached pics of the before and after for reference. Excellent communication as well. I was informed what was happening to the car every step of the way.
The staff was great; polite and professional. The service and the work were equally as great. Highly recommend!
They did an amazing job with a collision repair on my truck. Both Dan and Jason were a pleasure to work with and kept me well informed throughout the repair process. I would highly recommend Airport Auto Body for any body work!
Airport Auto Body did an amazing job repairing my Volvo XC90 following an accident. From the beginning, I felt comfortable selecting Airport to perform the repairs and was informed throughout the entire process with meaningful text message progress updates. I’d like to give a shout out to Jason for his management of…
To say that Airport Auto facilitated my antenna and subsequent dent repair is an understatement. Given the impending rain, I was worried about the interior of my SUV having water damage. The staff at AA scheduled an appointment for me within a couple of days. They were friendly, accommodating, and reassuring…
My experience was very good. Dan was kind and delivered as promised. The work was of a high caliber. Although repairs seem expensive, they were in line with the cost of repairing an electric vehicle.
I had a positive experience working with my rep. He was honest and kept me informed on a consistent basis. He updated me on the progress and even noted internal damage that was overseen by the insurance adjuster. I had poor experiences with other auto body providers and so happy to have found an honest, professional…
Had some minor damage on the back bumper of my new car and the guys at Airport Auto Body thought that before taking off the entire bumper, fixing then painting it, we should first try to do some more creative and less expensive methods first. They were right. Car looks great and my wallet’s intact! Refreshing to not…
Excellent workmanship as always. Highly recommended!! My car came out better than new. Great staff — very friendly. Only body shop I will use.
Tony and his crew at airport auto are the absolute best. Cleanest, nicest shop around and A+ quality work! I would recommend this shop to anyone and everyone.
Airport Autobody did Fantastic Work! Everything was matched paint color wise. All the correct and needed repairs were done. The results are excellent.
I recommend that anyone work with Airport Auto for care related repairs and issues! I spoke with Dan and he helped me address mild scratches and dings from rocks on my car and offered to do it for free! We reviewed 2 other repair ideas and he offered for me to come back and gave ideas for how to go about finding the…
What’s not to love about this body shop? My wife scratched our Tesla Model Y by scraping it against a mailbox. I went in for an estimate, and Eric in sales suggested trying a free buffing first, noting that Tesla repairs can be pricey. I decided to give it a shot. The next morning, the receptionist recognized me…
Dan and his team are awesome. It was a great experience end to end.
This is the third time I’ve used Airport Auto Body. I have nothing but rave reviews to say about their shop. They have been honest, straightforward, and very professional in their dealings with me and the results on my car have been outstanding. Special mention to Eric Weiman whom I dealt with most closely. His service is outstanding!
I have relied on Airport Auto Body several times over the years. I have also used other auto body shops when I lived elsewhere. Airport Auto Body is hands down the best auto body shop that has ever worked on my cars! The shop and the waiting area are immaculately clean. The staff is patient, courteous and helpful…
Airport Auto Body is EXTRAORDINARY in every aspect. The whole team is friendly, professional and really care about their work, your car and you. The entire facility is sparkling clean, from the reception area to the shop! Not only was the work exceptional, it was done before promised; as a bonus my vehicle is as…
Excellent craftsmanship, and attention to detail! Everyone is very polite and professional. They even cleaned my floor mats, truly above and beyond. I wish all shops cared as much as Airport Auto does, if I could rate more than 5 stars I would! Definitely will go here for all my auto body needs, Highly recommend!
one recent experience is a full paint after addressing dents, windshield smash and scratches on every surface after being bombarded by a demolished aluminum ladder shrapnel after a truck trampled the ladder dropped by another truck. Result: experts at Munich Motorsports declared the body/ paint is better than…
Repair was exceptionally done and expertly detailed when I picked it up. They get an A++ from me!
Courteous and professional service. Top quality paint and repair work. 30+ year customer and would not take my vehicles anywhere else.
They did exactly what they said they would do for exactly the price quoted. They fixed my Tesla Model X and worked with the insurance company - basically no involvement from me. Joe was great. Highly recommend these guys!!
Excellent experience for insurance claim repair despite all the hassle from Tesla. Fast, high quality work and excellent communication through all the delays (through no fault of theirs). I would highly recommend them to anyone.
Great service, very attentive and professional team. Highly recommended, will use again. Just used this service for the second time - and this is hands down the best body shop in the Greater Hartford area.
My car was parked and someone crashed into the back drivers side so hard my car was pushed off the road. Airport Auto Body made my car look brand new.
second time using them did great job
Airport Auto Body recently repaired two of our BMW’s and did an amazing job. Their knowledgeable and friendly customer service went above and beyond our expectations. A special THANK YOU to our service advisor Dan! We couldn’t have been happier with the outcome. Definitely worth a 5 star review! I highly recommend…
Great service and communication through the whole process
Personal and professional from start to finish including details, updates and amazing results.
Excellent customer service, great communication and restored the car to the original condition. Highly recommended 👍👍👍
I am very happy with AirportAutobody’ repair work. My car looks like new. The service manager and other persons in the office were very professional and friendly to deal with.
The folks here did a great job, Joe was in constant communication with me as they took care of both an insurance claim and some out of pocket stuff to make the car look brand new.
Dan Gallo (I believe that’s his last name) was very professional. Took care of me from start to end. Had to repair a front bumper for my vehicle and he kept me in the loop throughout the entire process! 10/10 how everything came out.
Very professional and did a great job! Eric took care of us every step of the way and kept me informed. He made the process very easy.
I would (and will continue to) recommend Airport Auto Body to anyone. Eric was fantastic and the high communication was much appreciated. No surprises, detailed explanations and no hidden fees. Great service, great work.
I have used Airport Road Auto Body several times and the service is nothing short of excellent. On my last repair Dan completed all the insurance Company coordination required and my car was returned like new. No complaints!
I recently brought in my 2023 Tiguan for repair. I was kept informed throughout the entire process as my car and was made to feel like I was in the best of hands. I would recommend all of my friends and family to use their services as it is top of the line and no headaches incurred. My vehicle is looking brand…
Airport Road Auto Body is AWESOME! I took my Highlander to have serious scratches removed from the paint and rims. They were able to restore the surfaces completely, and the staff was friendly and professional. And the price was better than anybody in the area - by far! I would highly recommend their work, and if I…
Highest quality work with excellent communication. Highest recommendation.
I have used Airport Road Auto body several times. They do excellent work, and stand by everything they do. The staff are friendly, knowledgable and helpful, starting with Cindy at the front desk and Dan the service technician who recently helped me out with touch up for a large paint chip on my hood. They offer…
They were incredibly helpful and communicative through the entire process. My car, and I, are very pleased with the outcome.
Dan and the crew at the shop are INCREDIBLE. The work they just did on my Silverado is impeccable. It’s so hard to find a shop that backs their work, walks you though the process by sending text messages or giving a call. Can’t express enough how much I appreciate everything they’ve done.
Airport Road Auto Body did an amazing job fixing my dented Model Y. The finish is beautiful! Joe was great to work with, super responsive with any questions. Hopefully I won’t need to use them again, but certainly wouldn’t hesitate!
Excellent staff, very professional. We left our Alfa Romeo with them for dent removal and paint. Our car was finished on time and under estimate...and it looks fantastic. Airport Road Auto Body Rocks! I highly recommend them.
Great job working on my Tesla. The repair looks wonderful. Communication was excellent via text. Representative was wonderful. Would highly recommend airport autobody.
We brought in my son’s car for repair. Dan was great to work with. He kept me in the loop. The car looks good as new!
Airport Road Auto Body is in a class all its own. Dan was incredibly helpful both times I have been there - the work was done timely, fully and with impeccable detail. They are very fair and honest and the work product is high quality. Made both my Range Rover and my daughters BMW look like new. Highly recommend!! Ask for Dan!
Great work. High quality. Professional organization. I did spend 3 days trying to get an update, when it should have been easier than that. Otherwise it would have given five stars.
I have nothing but great things to say about this place. I took my car for paint damage, scratches and minor dents in the body of the car. The quote was around 3K for returning the car to original shape and color. Mr. Glenn Payanis explained about the "free" buff and touch up service. I thought of trying this free…
Outstanding customer care!
They made the process fast and painless and kept me informed along the way.
I am grateful for the consideration, attention to detail, and careful work that the team at this auto body shop afforded me after the accident. I especially appreciate the personal touch, reaching out to introduce who would be taking care of the case and the work. Excellent customer service, and I’m happy To have…
Super professional! My Tesla is like new. Easy to deal with and friendly service.
Hi the shop was awesome very helpful and very friendly. And did a awesome job on my car. And clean it after they were done with the work. And got me a ride to work while working on my car. What better service. There is none. They are the best. Thanks
I brought my Tesla to Airport Road Auto Body after another car backed into the side of my car (back drivers side door and corner panel). They were able to get me an appointment in a reasonable amount of time (about a week). Throughout the process they kept me informed of the progress and updated me on the estimated…
My car was involved in an accident and was brought to Airport Road Autobody. Unfortunately, the car was totaled, but I was blown away by the communication and professionalism of the staff with whom I spoke. Michele was my point of contact and she made the whole process quick and easy. I was so impressed with how…
This place is the best from start to finish, nice and knowledgeable! Walking true the shop, it’s clean as a pharmacy the job is excellent! Thank you Eric for everything, and especially dealing with my 1001 questions! Definitely the best body shop I ever dealt with, thanks again and definitely I will recommend this shop to everyone who wants a perfect job!
Expert but timely repair, fantastic communication. Honestly, the work is better than factory! Thanks Dan!
Absolutely the best shop around! After a terrible experience with another shop I had my car shipped to Airport Road Auto Body and they returned it to show room condition. I was always informed what was being done and the timeframe it would take to complete. Everyone in the shop takes pride in what they do and they…
Perfect and professional work! My car shines like new. Thank you so much for the service. I’m sure to come back for future work, 100%!
Honestly, I can't remember being so happy with a business, especially in the car business, in...forever. From start to finish the people and the service were fantastic. Beautiful place and beautiful work. You won't be let down!
Great communication and top notch service, Joe is a wonderful advisor. They fixed some scratches I had on delivery with my new car and I’m incredibly happy with the work and turnaround time. I will definitely work with Airport Auto Body again on any body shop needs my cars have!
Car looks like new! Kept us updated on the progress and time line.
Had airport auto fix an accident that had on the passenger side of the car. Didn’t meet the rest of the team but Glenn and Joe were great. Also makes the transition with the rental through enterprise pretty simple. Hope I don’t need it but in the event it happens again I will be coming back here. Thank you!!
Joe and his team at Airport Road Auto Body did a wonderful job on two of my cars. My 2017 Jeep had been backed up into while parked in a parking lot. They did a flawless job on the repairs and the painting till it looked as good as new. My new Tesla needed some minor warranty work and once again they did a great…
I’m very happy with the touch up service I received today - looks like new! Very pleasant to deal with - super professional and clean - highly recommend!
First off the people that work here are all awesome and have great attitudes! Another business recommended them while doing other work for me. I needed a bumper touch up and some badges removed from the car quickly. Not only did they get me in right away, they gave me a courtesy no charge! Who does that? Plus it…
This was my second visit and won’t be my last, I will not go anywhere else. Top notch hands down, first class service and a great experience.. Thank you tons Dave D.
I was involved in a motor vehicle accident with my fairly new Tesla and found Airport Autobody was certified to do Tesla work. From the beginning to the end, Eric at Airport Auto Body put my mind at ease that my vehicle would be repaired the right way. When I got it back it looked absolutely perfect and I couldn’t…
This is a family run business with second generation following the great example that their parents set for customer service. They go above and beyond to guarantee your satisfaction and needless to say the work is impeccable.
Working with Tony Jr. and his brother Joe was absolutely delightful. Work they performed on my Mercedes Benz looked like it had just come off of the show room floor!! If you’re not doing business with them for any and all of automotive needs then you’re making a huge mistake.
The team over at Airport Road Autobody immediately reassure that you’ve brought your car to the right place for repairs. Eric was informative and very professional throughout the repair process and very easy to deal with. They are extremely talented and take immense pride with the work that they produce which shows…
I chose Airport Road auto body because I know the quality of the repair would be excellent. The shop is clean and state of the art . Everyone I encountered is happy and has been there for a long time which says a lot about the owners and management in place . I was extremely pleased with the outcome of the repair…
Customer service was incredible. My car looked better than new when I received it back. I was very impressed.
My tesla model y was involved in a hit and run. I brought it to airport road auto body shop. They did amazing work on the damage bumper and door. They were extremely professional and dealt with the other person insurance for me. They we fast for a tesla fix and only took 28 days to fix. I would highly recommend them
5 out of 5! My car came out absolutely amazing and ahead of schedule!
I brought my car to Airport Auto Body for repairs after my car was hit by another driver. The service advisor kept me informed of the progress and was very helpful and responsive. The car was perfectly repaired and meticulously cleaned when I picked it up. They did an excellent job and provided professional service.
Great work, clean, amazing communication
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 451 | — |
| Painting | 350 | — |
| Steering & suspension repair | 41 | — |
| Electrical | 25 | — |
| Welding | 20 | — |
| Tires | 17 | — |
| Auto engine diagnostic | 10 | — |
| Exhaust | 7 | — |
