How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREAirport Auto Body Inc.
Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 158 auto repair shops · 5.0★ from 1,224 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Airport Auto Body Inc. for 8 kinds of job.
Airport Auto Body Inc. for painting
Clear ✕All 350 Google reviews tagged “Painting” · showing 240
Above and beyond my expectations!…AGAIN! The best part about this shop is they basically do everything for you no matter your situation. Dan, Dan and all the team are a great group of guys that really do care about the customers. Feels like a true family owned shop, and their work speaks for itself. There is always…
We had a fantastic experience with Airport Auto Body repairing our BMW. From start to finish, the team was professional, courteous, and attentive to every detail. Jason was very professional and provided detailed communications as he guided us throughout the entire process. The quality of the repair work was…
Our car was repaired on time and on budget. Plenty of communication along the way so we knew how it was going and what to expect. I’d highly recommend the team at Airport Autobody!
Outstanding workmanship, my car looks like brand new. The staff are very courteous and professional and keep me in the loop throughout the process.
Very friendly and professional from start to finish. They did a great job with the repairs, and my car looks great! I’m very happy with the service and would definitely recommend them.
A great business, doing amazing work with amazing staff. From beginning to end, customer service was on POINT. Michele, at the front desk was kind and helpful from our very first phone call until I picked up my car. Jason, who worked on my car was personable, informative and kind. The communication was great with…
First class service and communication at each level. Dan and Joe were professional and courteous, they handled the delay getting parts through GM with expedited shipping, and handed off the car in pristine condition. Many thanks!
the work was thorough and detailed, and the staff was friendly, responsive, knowledgeable and accommodating. I would highly recommend Airport Autobody. Dan is a dream to work with.
After my car was hit the insurance company recommended a second tier body shop to do the work. Fortunately a retired body shop owner told me who he recommends. He gave me to Eric and his team at Airport auto. They took care of everything - the insurance companies, the car rental and the bmw dealer. Definitely would…
⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish! I couldn’t be happier with my experience at Airport Auto Body. The entire process was completely painless, and what really stood out was the excellent communication and responsiveness throughout the entire repair process. I always knew what was happening, and I…
From drop off to pickup and follow-ups in between, everyone was professional and courteous. Best Auto Body repair shop in Hartford County. Highly recommended.
We started using Airport Road Auto Body on the recommendation of a trusted friend who is in the same industry, but had retired Always pleased with the care I receive at Airport Road autobody. They are very thorough and meticulous. My car looks just about brand new when I pick it up and they go out of their way to provide the best service.
Our almost new BMW X5 was hit from behind and had minor but noticeable damage on the rear bumper and wheel. We are very happy that we found Airport Auto Body, a top notch company (and a BMW Certified Collision Repair Center). AAB has excellent customer service, can efficiently process the repair with your insurance…
I had never dealt with damage to my car before, so when it happened, I called around to quite a few local body shops to see who had the capacity to take on the work and talk me through what I needed to do on my end with insurance. Airport Autobody was the only shop that had a clear process from the beginning and…
I was completely satisfied with the body work on my vehicle and the staff was amazing! A special thanks to Jason, he was extremely professional and his customer service was supreme!!
I had such a great experience, Den made it feel absolutely easy and smooth process overall. I strongly recommend their service to anyone looking for excellence and professionalism in auto body repair.
Top notch work and customer service. Regular communication regarding the status of my vehicle was also very much appreciated.
Clean and professional shop, pays attention to detail. Paint quality matches factory. Very high end body shop, would recommend to anyone!
Eric and his team at Airport were a pleasure to work with. They were all extremely professional, helpful, and kind. They kept me updated through the whole process, and their finished product (full body panel replacement, paint work, etc) was flawless and better than new. Thank you!
We’ve only taken our cars to airport auto body and every single time we are blown away at the quality of work and care they put into our vehicles.
Great job as usual!!! The staff and Dan Gallo are top shelf!!! Thank you for take care of my son's 2014 Toyota Highlander!!!
Eric and the whole team did an amazing job. Easy from start to finish.
I’m a very infrequent review completer, even when services and products are quite good (life’s short). In this case, though, I’m delighted to share my experience. I needed body and paint service on my 2022 MINI Cooper S after a very inaccurately judged turn around a gas station pump. Given my irrationally passionate…
As always ….Airport Auto-body exceeded our expectations !!!! Thank you Dan Gallo & Team
Dropped off car after an accident and they repaired and painted it. They worked with the insurance company to negotiate the repairs needed. Quality workmanship and repaired with OEM parts. Took little longer than expected, but looked like new and it was detail cleaned after completion.
My civic type R got hit in the side by a deer during my morning commute and airport road was the first place I called to get this taken care of. A returning customer who was last taken care of by Dan, Jason took care of me for this job. I was kept in the loop on a daily basis during the process and the results speak…
Airport Road Auto Body is the ONLY shop that I trust with my cars. They have worked on three of my cars now and the work is always impeccable. They keep you posted as to the progress and coordinate everything with the insurance company.
Courteous staff and very easy to work with. Jason and Michelle kept me updated weekly about the progress with my vehicle. My vehicle looks brand new! I highly recommend Airport Road Auto Body.
Airport Auto body is great. They were very helpful from beginning to end. Great communication. They handled everything directly with my insurance company which was such a relief. I was always able to reach someone whether it was by phone or text at all times. They kept me updated on my repair status on a regular…
Airport Auto Body repaired my 2024 Cadillac Lyriq after a front-end collision with some road debris on an Interstate highway in Hartford. It is an unusual car (a non-Tesla EV), but they had experience repairing Lyriqs, and it showed in their work. The car was returned in perfect condition and working order, with…
Service was outstanding! It couldn't have been better. Dan Gallo took excellent care of us and answered all of our questions. I will highly recommend you to all of my friends and family. The repair to my car was perfect. Thanks so much!
Ok, seriously world, these guys are the freaking best! I had a practically brand new car smacked up on I84 (no fault of mine) and they got me through the process every step of the way - easily, smoothly and confidently. Well worth every penny if you want the accident and damage to only live as a distant memory in…
I highly recommend Airport Auto Body for Tesla repairs. My Tesla was hit by another driver while parked on the street, which left it disabled. At the time, I was traveling in MA. Airport Auto Body was the closest Tesla-certified shop to my home in CT, so I called and spoke with Michele, who arranged to have the car…
Amazing to work with. I could not have brought my car to a better place. 10/10
Airport Rd autobody is hands-down best around. They made repairs to everyone of my vehicles and handles everything with the upmost care.
Jason and the entire team are fantastic to work with! They explained the process, coordinated with insurance and delivered a perfect repair! Paint matches exactly and their attention to detail is unmatched! I highly recommend this shop for anyone needing quality collision work!!
Bought a new Honda in Florida and got in an accident with our 6 day old car in Ct on our way home I called a friend of mine who was in the business for over 40 years and asked him where I should take my car… he said there is only 1 place to take your car and that was Airport road Auto Body … the car is perfect… and…
Great experience with Airport Road AutoBody! Jason, Michelle and team kept me informed along the way and communicated directly with the insurance company to handle the process. The car was ready sooner than expected and was clean and tidy up upon pick up. It was also really helpful to be able to pick up and drop off…
Airport Autobody did a fantastic job repairing my Volvo XC60. I had damaged the passenger side of my Volvo and they were recommended by Gengras to fix my Volvo. My car looks brand new and you can’t even tell what was damaged. They were efficient and took great care to make sure it was done properly and in a timely…
Jason kept me informed throughout the process of the repair of my vehicle every step of the process, I will continue to refer my friends and family here as the customer service and quality of work cannot be beat! Thank you again!
They’ve done a wonderful job on the repair of my bumper, and trunk replacement for my 2018 Cadillac CTS From the communication from the staff on the status of repair, down to level of detail that was added in! Can’t even tell it’s been replaced! This is the best auto body shop in CT!!
I have used Airport Autobody for a few years now. This business is very professional and honest. Their work is top notch and their attention to detail is excellent.
Great experience! Staff was super friendly and helpful. Worked with insurance AND rental car! Car looked amazing! Like it never happened, and was detailed beautifully. The gift bag was a nice surprise! How did they know I was playing golf thos weekend? Lol! 5 stars easy.
We worked with Jason at Airport Auto Body, he is the best to work with! He communicated the whole time and put our minds at ease. We were amazed by the results. We highly recommend this awesome company for any paint and body work. We can't thank you all enough!
My car was in an accident at the other drivers fault. They worked seamlessly with the other insurance company and repaired my car looking brand new. Highly recommend especially for Tesla owners considering the shop. The whole staff is amazing.
The right place for car people. They color matched the front bumper cover side reflectors without me having to ask. If you understand that then there’s nothing more to say.
Good people and flawless work. Much appreciated. I generally think of getting body work done like going to the dentist. Necessary but painful. My experience at Airport Rd was easy and painless.
Excellent service!
Airport Auto Body did a phenomenal job repairing our electric vehicle after an accident. We specifically went with them based on their expertise with electrical vehicles. The quality of work was top notch, and their professionalism and customer service was stellar. We highly recommend them.
My BMW dealer said don't go to anyone but Airport Auto Body unless I prefer to have the car not look good! They were right - I had my 7 series for only 8 days before getting hit, so I wanted it to come back looking showroom new again. Airport did an absolutely terrific job - the car is perfect and came back…
Airport auto body provided great service. I have used them 2 times and have been impressed with the quality of their work and their wonderful customer service. They handled every aspect of my insurance claim. My car came back looking brand new. I recommend them to anyone needing work on their car.
Absolutely highly recommend Airport Auto Body. I can’t say enough great things about the job Jason and his team did with our car. It truly is what every repair experience should be like. Every step of the way was clearly communicated and you felt like your car was in great hands. It was my first experience taking my…
I just wanted to say thank you for the excellent job you did on my car Jason. The repairs look great, and the whole process was smooth and professional. I really appreciate it!”
High quality work. Fair timeline. Good pricing. I am happy. Thank you.
Totally impressed from the moment I walked through the door for an estimate. The follow-up, communication, & professionalism is top notch. A++ in customer service.
Great place from the beginning to the end, they took care of me kept me up-to-date and did a great job
They worked on subaru wrx sti . They did a very good job. Jason is very easy to work with and very professional.
This place is amazing!! From the friendly smile I was greeted with when I opened the their front door to Johnathan who was extremely polite and professional when I was provided a courtesy ride tooooo the amazing work that was done on my car. I wish I could give this place a 10 - they certainly deserve it!!
Top notch service I recommend this shop 100%. From the moment I walked in. Every step of the way I was informed on the process. The car came out amazing. They where upfront with how my insurance company works and any out of pocket costs.
Airport Auto Body shop was great with the process especially with insurance part. Communication was smooth, kept me updated with each stage my vehicle was in. Vehicle came out great with fixing my driver's door and paint matched exact. Greatly appreciated and at the end, they were generous to detail and wash my…
this is the work they done only outside completely ignoring the inside the hood. I can say with certainty that they tried to repair the dent from the inside using tools, but they ended up scratching all the paint underneath. After I discovered this they used touch up paint to cover it up. So why did my insurance pay…
Airport Auto Body came highly recommended by several people when we needed to find a repair shop following an accident. Customer service was fantastic from start to finish! The facility is beautiful, and everyone is so nice. There was ongoing communication about the status of my repairs, and they provided an…
Airport Autobody did an outstanding job. The entire process was simple and seamless from start to finish. They coordinated everything directly with my insurance company and the rental agency, which made the experience completely stress-free. Dan and Jason were both extremely helpful, professional, and easy to work…
Service at Airport Auto Body was fantastic from start to finish. Jason kept me informed throughout the process and was always available for questions. Their work on my car was second to none - my car looked brand new when they finished! The shop itself is very clean and welcoming as well. Thank you for the…
Airport Autobody is really one of the best Autobody shops in all of CT. They took care of our car, the insurance company, the rental company, and it was a smooth process (and kept us in the loop about the process and progress). The car looks good as new and my wife is soooo happy to have her car back, she was…
While I have had the misfortune of needing Airport Auto Body a few times, I can say unequivocally they are exceptional at what they do. Perfect paint/finish match, excellent customer service and as trustworthy as they come. Thank you for fixing The Beast for me - can't even tell anything happened! PERFECTION!
My car looks fantastic after working with Jason and Airport Autobody. Jason was great and kept me updated throughout the process.
This is my second experience with Airport Autobody, and once again they exceeded my expectations. The first time was with my father’s 2023 Accord Hybrid, which unfortunately ended up being a total loss. Throughout that entire process, Jason’s communication was outstanding. He kept us informed every step of the way…
Very professional work and courteous staff. Highly recommended.
I hate to admit that this isn’t the first time I’ve worked with Airport Autobody, but there’s a reason I returned. Airport Autobody is the best there is. Aside from their pristine office and A+ work, their customer service is second to none. Jason was our advisor and he was super communicative, friendly, delivered…
I cannot stress enough how completely satisfied we are with the quality of work and quality team Airport Autobody is from top to bottom. Unfortunately this is the second time that my daughter has been rear ended - once 2 years ago in a 2022 X5 and most recently this past January in her 2026 X5. Once again a must say…
Great communication step by step updates on your vehicle while in their shop. Jason, was quick to respond with any questions I had. The quality of the work is one the best I’ve seen. I highly recommend this shop.
They did the best work that I could imagine. They were also willing to work with my insurance company when they could have turned me away. I will refer all who ask me for a body shop to Airport Body Shop. Very pleased customer!
I had a wonderful experience with Airport Auto Body; as wonderful as could be given the stress post-car accident. Got hit in a small accident on my Subaru Crosstrek with suspension, bumper, tire, fender, and rim damage that required extensive suspension repair. Jason was incredibly communicative throughout the…
This is the 2nd time that I have dealt with Airport Rd Auto Body separated by about 20 years of time. Word of mouth may have been the start of my working relationship with them back 20 years ago but nowadays I can leave a review for all to see, and that review would be to emphatically state that you should call and…
I have to share my experience with Airport Rd Autobody. I brought my car in after being hit in a parking lot which left my fender damaged.The staff were kind, helpful and went out of their way to make sure that I felt taken care of. They repaired the damage quickly and I was very happy with the result. I would…
Could not ask for a better experience from an auto body shop. Jason Paoletta and team were top notch in every aspect from intake, to communication with the insurance company and me, to the final outcome. Jason managed to take the stress out of a stressful situation. This is the second time I’ve had higher end…
The process from beginning to end was flawless. AirPort Auto takes white glove service to another level. The communication throughout the whole process was consistent and their level of work is unmatched. Thank you team, my car looks great.
Great communication and service!
Absolutely the best service I have ever had. Very professional and courteous. They listened to what I had to say and answered all of my questions. The damaged caused by a deer is completely noticeable. The car looks like it came straight out of the dealer when new.
Chose Airport Auto Body after a deer strike caused damage to my vehicle. They have a very secure and modern looking facility. All the staff I interacted with was knowledgeable, professional, and friendly. Communications during the process were timely and left very little doubt of how the process was moving along.…
Customer service couldn’t be better and neither could my car. Perfect all around
Great experience! Got rear ended and chose to use this shop on a recommendation. They took care of everything for me and gave me my car back detailed and looking brand new. Dan at the front counter was welcoming and helpful. Had all the information i need and set me up with my rental. Daniel my main contact for…
Such a great experience all the way through great work car looks fantastic you guys are the best!
I'm pretty critical of businesses and their customer service - so it's no small thing for me to say if I could give Airport Auto Body more than 5 stars, I would. Vehicle was a 2024 Tesla Model 3 with rear bumper damage. Took a leap of faith based on their reviews (never dealt with them before) and wasn't…
Always meticulous quality and excellent service; the car comes out better than before the accident.
The best Tesla authorized auto body shop in the area.
Jason Paoletta and Airport Auto Body were absolutely amazing. They took care of my truck and were in constant communication. Airport Auto Body is highly recommended!
The crew at Airport Autobody were such a pleasure To work with. Throughout the process our insurance company dragged their feet but Jason kept us in the loop and communicated well every step of the way. We Highly recommend them!!!
Amazing service and staff! Highly recommend. I hope I will never need a collision shop again, but if I do I will be choosing Airport Auto Body.
I had an accident early November with some bumper, hood, and grill damage. The car was repaired in good time and Dan worked with the insurance company to ensure the repairs were completed properly and gave updates along the way. The car looks better than before the accident! Thanks again Airport Auto Body!
Jason went above and beyond to make sure everything was done correctly and the shop exceeded my expectations. Communication was excellent too.
Amazing work! Amazing price! The detail done to the car inside and out was amazing as well. The timeline was quick for this level of work. 10/10 would highly recommend. Jason was great and always kept me informed of what was going on with my vehicle.
Every experience I have had with Airport Auto has always been outstanding. They have repaired a couple of my vehicles returning the appearance back to original look when it was purchased. I recommend this business , always professional, pleasant , informative and welcoming .
Airport Autobody did a fantastic job repairing my X3M…they were easy to schedule, took care of all the back and forth with the insurance and got me my car back in the timeframe they said they would. I would definitely use them again.
Airport Auto Body expertly fixed my practically new GTI, which was rear-ended with less than 9,000 miles on the odometer. It looks and runs as good as new. They also cut through the red tape with the insurance carrier. They’re the best in the business.
Customer service is 5 star. Jason was helpful and knowledgeable.
True pros! Dan was one of the most helpful people I have Encountered in business. Him, Jason and the entire team treated me with respect and kept me informed on my cars status regularly. My car looks like new!
Top notch
My Dodge Durango got hit before thanksgiving and called a friend and he recommended me to Airport Auto Body! Best decision I ever made! Spoke with Eric and got back to me within seconds! Talked through everything that was going to be done! Kept getting real time text message updates on what was being done and how…
The best. We were twice victims of accidents with others responsible. Took care of insurance, adjusters, kept us apprised. And did flawless work. Highest recommendation.
I had such a great experience with Airport Auto Body. They kept me informed every step of the way and explained everything clearly, which I really appreciated. The work on my car was excellent, and it was obvious they took great care with it. Everyone there was so kind and welcoming, which made a stressful situation…
Great job and great communication. Great detail. It’s my third time there. I hope there’s no 4th time but if there is I’m going with these guys again.
Ive got to say it, Awesome experience here! They have there stuff together. They even went above and beyond when they didn't have to. I've had a really bad experience with a previous auto body repair shop but Airport Autobody is a full customer service experience. Rest assured, they will take care of you.
After parking my 2025 Rivian R1S for a few days in a parking garage, I returned to a dent in the left rear quarter and a note on the windshield. I appreciated the note but not the damage. Once I found the closest Rivian-certified collision centers near me I chose Airport Auto Body. From the first contact with Jason…
Our Mini Cooper was rear ended, and Airport Auto Body was recommended by the dealership as their preferred BMW/Mini certified body shop. I'm extremely glad we went with them. The customer service was fantastic, our car came back perfect, and they made the process of dealing with insurance super easy. Car accidents…
I recently brought my Tesla Model Y in for body work due to an unsecured highway construction drum rolling into the front of my vehicle while driving to work one day. From start to finish Dan F. was wonderful!! Got me an estimate quickly, was available for any questions and concerns I may have had and was very easy…
This place is phenomenal. I had minor paint damage on my Tesla. They were very transparent with prices and options. I'm so happy with the outcome and customer service.
Job well done. Quality of work surpasses my expectations. Excellent customer service, kept me well informed.
After a recent accident we brought our automobile to Airport Auto Body again for the second time. Both times our experience could not have been better for the reasons listed below: 1. Outstanding communication by staff was continuous as our vehicle was being repaired. 2. Airport Auto body takes care of dealing…
I was hit from behind at a red light. I brought my car to Airport Auto Body in September based on high recommendation by my mechanic at subaru. Dan was excellent to deal with. The insurance company of the insured who hit me was NOT. They were very difficult for Dan to deal with. Because of this the process took much…
Eric and the team of Tesla techs at Airport Auto Body took amazing care of my Model 3 during repairs. They kept us updated with communications from the insurance company, and were very persistent among delayed communications from Tesla insurance. Anyone would and should be confident leaving their vehicle here.
I had an incredible experience at Airport AutoBody. Tony Jr. and Joe were so accommodating when it came to dropping off and picking up my car outside of normal business hours due to my work schedule. I only had some door dings and a few scuffs fixed on my car and they treated me like royalty. The price was SO…
My advisor Jason kept me informed, and got my work done quick for me! they did fantastic work on my vehicle after an accident, can’t even recognize anything happened
Dan F. did a great job on touching up my car, would highly recommend this spot for body work!
Great experience for a difficult situation! Dan did a great job keeping updated and was very transparent
Fantastic experience, would go back anytime.
Very professional, kept me appraised of the progress of my vehicle through the whole process.
Customer service was a 10 out of 10! From the moment I showed up, I was greeted with compassion and first class service. Communication was impeccable and car looks brand new! Highly recommend this business!
Unfortunately, it is inevitable that we may need certain services during our lifetimes. One of those services is an auto collision repair shop. Luckily for people in the Hartford area, we have Airport Auto Body. Always tremendous service, impeccable work, and friendly and informative technicians. Truly the best.
Single best mechanic/auto body experience of my adult life. Thanks Jason and crew for getting my car repaired (looks new)! I expected with an insurance claim that they would only do the minimum work required to “complete” the claim. Instead I came back to pick up a car that looked new, with a new windshield, new…
Great experience with Dan, everything was smooth and fast!
Jason and Daniel keep me informed on how the process was on weekly basis. Excellent service I appreciate you guys. My car was cleaned inside and out I was amazed thanks for everything ‼️🤏🏻
They did an amazing job with a collision repair on my truck. Both Dan and Jason were a pleasure to work with and kept me well informed throughout the repair process. I would highly recommend Airport Auto Body for any body work!
Airport Auto Body did an amazing job repairing my Volvo XC90 following an accident. From the beginning, I felt comfortable selecting Airport to perform the repairs and was informed throughout the entire process with meaningful text message progress updates. I’d like to give a shout out to Jason for his management of…
I had a positive experience working with my rep. He was honest and kept me informed on a consistent basis. He updated me on the progress and even noted internal damage that was overseen by the insurance adjuster. I had poor experiences with other auto body providers and so happy to have found an honest, professional…
Excellent workmanship as always. Highly recommended!! My car came out better than new. Great staff — very friendly. Only body shop I will use.
Tony and his crew at airport auto are the absolute best. Cleanest, nicest shop around and A+ quality work! I would recommend this shop to anyone and everyone.
Airport Autobody did Fantastic Work! Everything was matched paint color wise. All the correct and needed repairs were done. The results are excellent.
I had the pleasure of working with Dan on my mustang for some paint work. Dan and the Airport auto body crew were great. They were professional, fair, and most importantly honest! You can trust their expert opinions to do what's best for your vehicle. If I ever need paint work in future I will 1000% be coming back to airport auto body!
What an incredible experience from start to finish! I am a very particular person when it comes to my cars. I always maintain them meticulously, taking care of all the engine fluids, using high-quality gas, employing OEM parts, and detailing them to perfection. From the very first day I contacted Mr. Eric Weiman, he…
I recommend that anyone work with Airport Auto for care related repairs and issues! I spoke with Dan and he helped me address mild scratches and dings from rocks on my car and offered to do it for free! We reviewed 2 other repair ideas and he offered for me to come back and gave ideas for how to go about finding the…
They did an incredible job with a perfect color match. Their customer service is excellent.
I own a Tesla and have had 2 incidents where the car required body repairs. Airport AutoBody not only made the blemishes disappear, but Dan and Erik were kind and courteous. When I got my car back, the interior and exterior had been detailed so the car looked and smelled new. Since these incidents, Airport AutoBody…
I have relied on Airport Auto Body several times over the years. I have also used other auto body shops when I lived elsewhere. Airport Auto Body is hands down the best auto body shop that has ever worked on my cars! The shop and the waiting area are immaculately clean. The staff is patient, courteous and helpful…
Airport Auto Body is EXTRAORDINARY in every aspect. The whole team is friendly, professional and really care about their work, your car and you. The entire facility is sparkling clean, from the reception area to the shop! Not only was the work exceptional, it was done before promised; as a bonus my vehicle is as…
one recent experience is a full paint after addressing dents, windshield smash and scratches on every surface after being bombarded by a demolished aluminum ladder shrapnel after a truck trampled the ladder dropped by another truck. Result: experts at Munich Motorsports declared the body/ paint is better than…
They are simply the best and demonstrate the highest master skill level. Very modern and clean facility - like a high-end automotive factory floor. Very responsive staff. They are substantially more skilled than any other body shop I have seen, and know how to come up with the right solution with the minimal amount…
Courteous and professional service. Top quality paint and repair work. 30+ year customer and would not take my vehicles anywhere else.
They did exactly what they said they would do for exactly the price quoted. They fixed my Tesla Model X and worked with the insurance company - basically no involvement from me. Joe was great. Highly recommend these guys!!
Excellent experience for insurance claim repair despite all the hassle from Tesla. Fast, high quality work and excellent communication through all the delays (through no fault of theirs). I would highly recommend them to anyone.
Dan at Airport Road Auto Body showed great customer service again. Nice work on buffing out a scratch and repairing some nicks/blemishes with quick turnaround Nice people to deal with
Great service, very attentive and professional team. Highly recommended, will use again. Just used this service for the second time - and this is hands down the best body shop in the Greater Hartford area.
My car was parked and someone crashed into the back drivers side so hard my car was pushed off the road. Airport Auto Body made my car look brand new.
Simply put: This is the ONLY body shop for picky people. For picky car people. For people who won’t go to a car wash. For people who not only wash with two buckets but those who filter their water. This is the body shop for people who are particular about their cars. If you want to see door jambs with no orange…
Airport Auto Body recently repaired two of our BMW’s and did an amazing job. Their knowledgeable and friendly customer service went above and beyond our expectations. A special THANK YOU to our service advisor Dan! We couldn’t have been happier with the outcome. Definitely worth a 5 star review! I highly recommend…
Personal and professional from start to finish including details, updates and amazing results.
Had a fantastic experience getting my Tesla fixed with Airport Autobody. This is a top notch place with great customer service and a quick turnaround time. I cannot recommend them enough!!!
Excellent customer service, great communication and restored the car to the original condition. Highly recommended 👍👍👍
The folks here did a great job, Joe was in constant communication with me as they took care of both an insurance claim and some out of pocket stuff to make the car look brand new.
I'm meticulous about my car's exterior, so even minor scratches bother me. Most people might overlook such small imperfections, but I couldn't. That's why I sought out Airport Auto Body. I sent them photos of the scratches for an initial assessment, and they promptly invited me to bring my car in for repairs. To my…
Outstanding customer service. Prompt, friendly and professional. Better results. Car is like new and they even took out some scratches on my hood. A+ organization.
I would (and will continue to) recommend Airport Auto Body to anyone. Eric was fantastic and the high communication was much appreciated. No surprises, detailed explanations and no hidden fees. Great service, great work.
I have used Airport Road Auto Body several times and the service is nothing short of excellent. On my last repair Dan completed all the insurance Company coordination required and my car was returned like new. No complaints!
I have been using Airport Rd for 20 years and no where else even comes close.
Highest quality work with excellent communication. Highest recommendation.
They were incredibly helpful and communicative through the entire process. My car, and I, are very pleased with the outcome.
Dan and the crew at the shop are INCREDIBLE. The work they just did on my Silverado is impeccable. It’s so hard to find a shop that backs their work, walks you though the process by sending text messages or giving a call. Can’t express enough how much I appreciate everything they’ve done.
The team was amazing to work with for a buff and touch up paint with no cost. They also cleaned the car a bit which was a bonus. Highly recommend!
Airport Road Auto Body did an amazing job fixing my dented Model Y. The finish is beautiful! Joe was great to work with, super responsive with any questions. Hopefully I won’t need to use them again, but certainly wouldn’t hesitate!
Excellent staff, very professional. We left our Alfa Romeo with them for dent removal and paint. Our car was finished on time and under estimate...and it looks fantastic. Airport Road Auto Body Rocks! I highly recommend them.
Great job working on my Tesla. The repair looks wonderful. Communication was excellent via text. Representative was wonderful. Would highly recommend airport autobody.
The company did an excellent job!
We brought in my son’s car for repair. Dan was great to work with. He kept me in the loop. The car looks good as new!
Great work. High quality. Professional organization. I did spend 3 days trying to get an update, when it should have been easier than that. Otherwise it would have given five stars.
Awesome customer service! I got updates through out the entire repair. The finally product was amazing, the car looks better than out the dealership!
Extremely satisfied with the process at Auto Body. Car looks perfect.
I have nothing but great things to say about this place. I took my car for paint damage, scratches and minor dents in the body of the car. The quote was around 3K for returning the car to original shape and color. Mr. Glenn Payanis explained about the "free" buff and touch up service. I thought of trying this free…
Outstanding customer care!
They made the process fast and painless and kept me informed along the way.
I am grateful for the consideration, attention to detail, and careful work that the team at this auto body shop afforded me after the accident. I especially appreciate the personal touch, reaching out to introduce who would be taking care of the case and the work. Excellent customer service, and I’m happy To have…
Joe, as well as customer service very helpful and professional when I make contact with Airport Autobody.
From initial visit to final pickup, Airport Road Autobody was a pleasure to work with. Truly professional work and customer service second to none! Highly recommend and would use again. Their painting quality is better than factory painting! Bravo!
Friendly, accommodating and superior work; they do not disappoint!
Nice knowledgeable staff,very clean environment, very professional
Great job repairing my car! Very professional and courteous.
Absolutely the best shop around! After a terrible experience with another shop I had my car shipped to Airport Road Auto Body and they returned it to show room condition. I was always informed what was being done and the timeframe it would take to complete. Everyone in the shop takes pride in what they do and they…
The best 👌 my truck was a mess. Somone side swiped me and left. They restored my truck to showroom condition. All the staff was right on. Very happy with there work. Thank you Joe and Crew.
These guys were very attentive and communicative all the way through!!!!! The best service yet…..
Perfect and professional work! My car shines like new. Thank you so much for the service. I’m sure to come back for future work, 100%!
Car looks like new! Kept us updated on the progress and time line.
Had airport auto fix an accident that had on the passenger side of the car. Didn’t meet the rest of the team but Glenn and Joe were great. Also makes the transition with the rental through enterprise pretty simple. Hope I don’t need it but in the event it happens again I will be coming back here. Thank you!!
Joe and his team at Airport Road Auto Body did a wonderful job on two of my cars. My 2017 Jeep had been backed up into while parked in a parking lot. They did a flawless job on the repairs and the painting till it looked as good as new. My new Tesla needed some minor warranty work and once again they did a great…
I’ve been to this establishment several times now . Their service is above and beyond . Their work is always great . Everything was done within the time slot they said it would be done . I highly recommend airport autobody . As far as I’m concerned they are the benchmark for great work and service . Thanks again!!…
First of all I want to thank Ray at Collision Solution on referring me to Airport Road Auto Body on my Tesla Model Y,they are a certified Tesla repair shop which gives you piece of mind and they do amazing work.I will repeat what others said that the car looked better when I picked it up then when I drove it home…
This is a family run business with second generation following the great example that their parents set for customer service. They go above and beyond to guarantee your satisfaction and needless to say the work is impeccable.
The team over at Airport Road Autobody immediately reassure that you’ve brought your car to the right place for repairs. Eric was informative and very professional throughout the repair process and very easy to deal with. They are extremely talented and take immense pride with the work that they produce which shows…
I chose Airport Road auto body because I know the quality of the repair would be excellent. The shop is clean and state of the art . Everyone I encountered is happy and has been there for a long time which says a lot about the owners and management in place . I was extremely pleased with the outcome of the repair…
5 out of 5! My car came out absolutely amazing and ahead of schedule!
I brought my car to Airport Auto Body for repairs after my car was hit by another driver. The service advisor kept me informed of the progress and was very helpful and responsive. The car was perfectly repaired and meticulously cleaned when I picked it up. They did an excellent job and provided professional service.
Great work, clean, amazing communication
Joe was great to work with. Always kept me updated and informed on the status for the work to be completed. It’s tough letting others handle your car, but they did a great job.
Great experience. Professional, communicated throughout the process and was done on time. Workmanship was superior
Great experience Joe and Alexa were the best. Can’t say enough about this place
If I could give this establishment 15 starts I would. Professional staff, beautiful facility, great communication throughout repairs, and an amazing finished product. I could not be more impressed and satisfied. Thank you!
Fantastic customer service from Dan and very pleased with the result.
Truly above and beyond! Hit a deer, initial appraisal was done at my home by my insurance, they found most of the damage but Airport Auto Body got another appraisal for my car after noticing damage under the car (obviously an at home appraisal couldnt find this, the car is barely off the ground, not judging just an…
This has been my third experience with Airport Auto Body. Each time my car looks better than it had prior to the damage. Their attention to detail is evident. They look at the damage from every angle to ensure that nothing has been overlooked. Without hesitation this is the only shop I would use.
Airport road auto body was a dream to work with- I cannot recommend this place enough!!! Initially, I sent pictures of my car for review & they let me know they could help, so they took care of the insurance end, even scheduled my rental car. They were so friendly & professional- kept me up to date via texts &…
Airport Road Auto Body is reliable and they do great work. I highly recommend them!
This place is second to non! As a car guy I was in awe of the shop, As soon as you walk through the door you realize this place is where you want your car to be. I had a accident with my truck, Joe got me in faster than anyone else around, was able to get me back in my truck within a month. The truck came out better…
Excellent service!!!
Amazing job!! Great service !
I used Airport Road Auto Body to handle the repairs to damage from a recent deer-strike to my Teslas Model Y. My case was quite challenging and they did an excellent job. The vehicle seems better than new! I would definitely recognize their extremely professional and responsive staff. Joe, Michelle and Cindy are…
The team is professional and very customer focused.
First class support, from the craftsmanship to the communications. I would trust them in a heartbeat to do work on any of my cars.
Honesty, Amazing service all around. Brought in my 2010 truck for repairs, and it was treated like a 2023. Joe, the service advisor, was super friendly, professional and accommodating throughout the entire process. Went above and beyond to make sure I was happy, and their staff of technicians did an incredible job…
Dan, is very kind, took his time to explain all the details. My car was ready on the date he gave me. Everyone was super friendly. I would recommend them to anyone.
My SUV needed a refresh and had some black scuff marks and light surface scratches- the service came out GREAT sand the service was quick and the team was so friendly and accommodating- excellent customer service. Highly recommend!
Dan and the whole staff always do a wonderful job and go above and beyond to help you. They keep in contact with you throughout the process. Needless to say, the actual repairs and detailing were top notch. I would highly recommend them to anyone. You don’t even know there was any damage to your car!!! Sally Ann Tanasi
Absolutely top notch. Quality of service is unmatched and customer service is A++++!!!
Once again (see below) I required body work on my car and sought out the professionals at Airport Autobody to help me. As usual, I was not disappointed at all and recommend Airport Autobody to anyone who needs this kind of work. Staff was so helpful at every level. Thank you Cindy, Michelle and Joe for all you did…
Dan and his team continuously updated me about the status of my vehicle and the end product was great. I highly recommend Airport Road Auto Body!
Airport Road Auto Body was fantastic. They were communicative throughout the process and Dan is super knowledgable and helpful! My car looks fabulous and they deserve and A++++ rating!
The service here was outstanding! The concierge service kept me informed through the whole process. Service was fast with no nonsense! They say communication is key, and they were the key! I'd absolutely recommend this place for any service! Thank you, Joe, and thank you, Airport Road Autobody!
Airport auto body is the best in CT! Joe is one of the in customer service as he was in constant communication with me through the entire process of getting my vehicle put back together and returned to me looking brand new after I hit a deer. I highly recommend choosing airport auto body!
Airport Road Auto Body did an excellent job fixing my mother’s car. Michele followed through with updates on part availability. The customer service with Joe was top notch. He always ensured my family and I were well informed.
Back bumper painted and back up sensor replaced
Airport AutoBody's customer service and facility are outstanding. Scheduling through Michele Walsh was seamless. She and Dan Gallo were so personable and professional, I knew my car was in good hands. Dan negotiated details with the insurance company, updated me regularly throughout the repair process, and…
Excellent service, professional personnel, great product! I would recommend Airport Autobody unconditionally.
It was a very pleasant experience and they were very communicative around cost and timing.
First class all the way. Super easy to work with. Made my car look brand new. Worked well with insurance company. Turn around was very quick. Best Autobody shop in Ct.
Airport Auto Body was amazing!!! Joe provided excellent customer support and guidance along the way through my cars repair process. The facilities are clean and secure and I highly recommend using their services.
2021 Tesla Model Y LR White Airport road auto repaired front and rear of my car like new. Car was finished within initial quoted time and as a bonus even the interior was detailed. Great job and would highly recommend.
Excellent service all around! I have used them for years. Will continue to!
Airport Road Auto Body did an amazing job repairing my BMW. They provided fantastic customer service from start to finish. Dan and his team really go above and beyond to provide the best experience. The facility is impressive and super nice. The staff is very professional and friendly. I highly recommend!
Eric and the entire team at Airport Auto Body offered world-class customer service when my car was in for repairs. In the world of supply-chain disruptions, Eric thoroughly explained where my car was in every step of the process l, as well as the inevitable delays caused by waiting for manufacturer parts. I never…
Airport Auto Body is an amazing repair shop and did quality work! Eric was my point of contact and helped me every step of the way. Parts are always a hassle of the global supply chain backlog, but Eric called me on a regular schedule to let me know what they had and what was due. Once they had everything, they…
Airport Auto Body did an excellent job repairing my car. And they did it in a timely manner. Joe at Airport Auto Body was great to work with as he’d respond quickly with updates.
From estimate to completion they were very professional and kept me informed of my repair status throughout. They finished when they said they would and even detailed my car before I picked it up. If I ever need auto body work again I’ll choose Joe and his team at Airport Auto body
A++++ Amazing work and all around easy experience!! 11/10 service. Very highly recommended. Airport Auto Body went above & beyond my expectations. Thank you!!!
Always perfection. Always at the price quoted. Best body shop anywhere!
Excellent quality of repair. Very easy and friendly communication. Overall, a very positive experience.
From start to finish Airport Autobody kept informed throughout the entire process. Joe, my consultant was amazing working with my insurance company and the dealership with the supply chain challenges. My SUV looks like it did the day I picked it up new. Awesome work and impeccable service. Thanks!
Best place for a Tesla repair in the Hartford area. They did a terrific job on my Model Y door replacement/repair as well as glass roof replacement. Easy to work with, excellent communication throughout. Highly recommend using them for any auto body repairs but especially for Tesla repairs.
Took great care of my car. They did an awesome job of detailing the car while it was there to be fixed after the accident I had.
Airport Road Auto Body is a first-class operation. Tony and the team's efforts were above and beyond. Our vehicle sustained over $10K in damages - I have a very critical eye and can't tell where the paint is blended - perfect match! Car was given back to us fully detailed and customer service was on point. They…
I have had four vehicles repaired at Airport Road. The staff is professional and keeps you informed throughout the process. Their work is outstanding.
Service was courteous and professional. The work was done to my total satisfaction.
Airport Auto Body came highly recommended years ago and have used their services on a couple of occasions for body repairs. Appreciate their tell-it-like-it-is policy and high standard of workmanship. Dan Gallo kept us apprised of progress on a regular basis. All staff were polite and professional. Most recent…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 451 | — |
| Painting | 350 | — |
| Steering & suspension repair | 41 | — |
| Electrical | 25 | — |
| Welding | 20 | — |
| Tires | 17 | — |
| Auto engine diagnostic | 10 | — |
| Exhaust | 7 | — |
