How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty97−0.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREAirport Auto Body Inc.
Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 1,224 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Airport Auto Body Inc. for 8 kinds of job.
Airport Auto Body Inc. for welding
Clear ✕All 20 Google reviews tagged “Welding”
We had a fantastic experience with Airport Auto Body repairing our BMW. From start to finish, the team was professional, courteous, and attentive to every detail. Jason was very professional and provided detailed communications as he guided us throughout the entire process. The quality of the repair work was…
Ok, seriously world, these guys are the freaking best! I had a practically brand new car smacked up on I84 (no fault of mine) and they got me through the process every step of the way - easily, smoothly and confidently. Well worth every penny if you want the accident and damage to only live as a distant memory in…
Amazing to work with. I could not have brought my car to a better place. 10/10
This is the 2nd time that I have dealt with Airport Rd Auto Body separated by about 20 years of time. Word of mouth may have been the start of my working relationship with them back 20 years ago but nowadays I can leave a review for all to see, and that review would be to emphatically state that you should call and…
Could not ask for a better experience from an auto body shop. Jason Paoletta and team were top notch in every aspect from intake, to communication with the insurance company and me, to the final outcome. Jason managed to take the stress out of a stressful situation. This is the second time I’ve had higher end…
Customer service is 5 star. Jason was helpful and knowledgeable.
After parking my 2025 Rivian R1S for a few days in a parking garage, I returned to a dent in the left rear quarter and a note on the windshield. I appreciated the note but not the damage. Once I found the closest Rivian-certified collision centers near me I chose Airport Auto Body. From the first contact with Jason…
I was hit from behind at a red light. I brought my car to Airport Auto Body in September based on high recommendation by my mechanic at subaru. Dan was excellent to deal with. The insurance company of the insured who hit me was NOT. They were very difficult for Dan to deal with. Because of this the process took much…
They did an amazing job with a collision repair on my truck. Both Dan and Jason were a pleasure to work with and kept me well informed throughout the repair process. I would highly recommend Airport Auto Body for any body work!
I own a Tesla and have had 2 incidents where the car required body repairs. Airport AutoBody not only made the blemishes disappear, but Dan and Erik were kind and courteous. When I got my car back, the interior and exterior had been detailed so the car looked and smelled new. Since these incidents, Airport AutoBody…
Absolutely the best shop around! After a terrible experience with another shop I had my car shipped to Airport Road Auto Body and they returned it to show room condition. I was always informed what was being done and the timeframe it would take to complete. Everyone in the shop takes pride in what they do and they…
The best 👌 my truck was a mess. Somone side swiped me and left. They restored my truck to showroom condition. All the staff was right on. Very happy with there work. Thank you Joe and Crew.
The team over at Airport Road Autobody immediately reassure that you’ve brought your car to the right place for repairs. Eric was informative and very professional throughout the repair process and very easy to deal with. They are extremely talented and take immense pride with the work that they produce which shows…
Great experience. Professional, communicated throughout the process and was done on time. Workmanship was superior
Truly above and beyond! Hit a deer, initial appraisal was done at my home by my insurance, they found most of the damage but Airport Auto Body got another appraisal for my car after noticing damage under the car (obviously an at home appraisal couldnt find this, the car is barely off the ground, not judging just an…
Once again (see below) I required body work on my car and sought out the professionals at Airport Autobody to help me. As usual, I was not disappointed at all and recommend Airport Autobody to anyone who needs this kind of work. Staff was so helpful at every level. Thank you Cindy, Michelle and Joe for all you did…
Great customer service. Attentive and very polite. The car looks as new and functions perfectly.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 451 | — |
| Painting | 350 | — |
| Steering & suspension repair | 41 | — |
| Electrical | 25 | — |
| Welding | 20 | — |
| Tires | 17 | — |
| Auto engine diagnostic | 10 | — |
| Exhaust | 7 | — |
