Lorrne Hamilton1 reviewTotal number of Google reviews Lorrne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best tire shop great experience
AJ's Pit Stop Tire Shop
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 78 tire shopsPosition by Experts Score among all companies we track in this category. · better than 90%
4.9 ★★★★★ 117 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
Oct 2026latest review
AJ's Pit Stop Tire Shop at a glance
Customers consistently describe AJ's Pit Stop Tire Shop as offering fast, efficient service with competitive pricing for tires, brakes, and suspension repairs. Reviewers highlight the staff's professionalism, honesty, and willingness to explain options thoroughly, often noting that the shop goes above and beyond standard duties, such as providing free tire plugs or waiving labor charges. The business maintains a 4.9-star rating from 117 reviews, with the owner responding to approximately 29% of the feedback.
- Google rating: 4.9 out of 5 from 117 reviews (97% five-star).
- Reviews on this page: 117 Google reviews (98 with written comments, 11 with photos).
- Owner responses: the business replied to 29% of reviews.
- Most recent review: October 15, 2026.
- Service: Tire Shop serving Port Arthur, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other tire shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AJ's Pit Stop Tire Shop: 94/100 on this factor. Category median: 83.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AJ's Pit Stop Tire Shop: 95/100 on this factor. Category median: 81.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AJ's Pit Stop Tire Shop: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AJ's Pit Stop Tire Shop: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AJ's Pit Stop Tire Shop: 60/100 on this factor. Category median: 34.B
60
Bar = this company · dark tick = category median.
Star ratings
117 Google reviews we collected
- 5 stars11397%
- 4 stars22%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 98 written reviews
- Praise17899%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1488%
- Reasonable213%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4324%
- Price & value3620%
- Quality & results3318%
- Would recommend3218%
- Speed & response1810%
- Honesty & trust127%
- Communication53%
What customers talk about
We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The customer service was phenomenal they are very caring and will work with you.”
“I was able to get everything i needed from repairing my suspension and brake issues and also tires for multiple vehicles for a great price.”
“Adrian, Jorge and their team did an great job refreshing the front end of my 2015 Ram 1500 (brakes, tie rods, and ball joints).”
“Definitely recommend and will be going there again.”
“…got me a tire at a very reasonable rate and got me back on the road in no time!…”
“Honest people that help you and not just trying to make a buck.”
“When I tell you the guy made me feel comfortable and explained everything to me and said he would take care of me and he did just that I would recomme…”
People customers mention
- Adrian 8 reviews
- Jorge 5 reviews
- Pitstop 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired AJ's Pit Stop Tire Shop for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
zach1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Went to get all 4 tpms replaced, done in 15 minutes. Very quick and efficient. Friendly people as well. Definitely recommend and will be going there again.
Reasonable priceGeneral repairs
Ghee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My experience with Aj Tire Shop was 1000000/10 if I could vote 10 stars I would. The customer service was phenomenal they are very caring and will work with you. I recommend them for anything!! Thank you for being so helpful. May God bless your business & your family 10 fold!!! -Genesis
Great price
Javier1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If you need tires and rims this is the spot really good service Jorge and Adrian good and honest and humble they put a set of new rims and tires on my Sentra sr people si ocupan llantas y rines vayan con Adrian y Jorge son Amables y sinceros con Los precios le pusieron rines y llantas nuevas a mi Sentra sr
Great priceService not listed
Yeraldy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I highly recommend AJ's PitStop! Adrian, Jorge and their team did an great job refreshing the front end of my 2015 Ram 1500 (brakes, tie rods, and ball joints). Their labor rates are competitive and honest. They even went above and beyond by installing a replacement brake caliper at absolutely no extra labor charge.…
jaredbijeaux2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They truly care about the customer. I never write reviews but they went over all options and what’s the best value. Honest people that help you and not just trying to make a buck. You feel like you’re talking to a friend. Went out of their way and did things they didn’t have to. Couldn’t be happier with the result
Great price
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jorge made me an excellent deal on the tires I wanted for my chevrolet Colorado trail boss at the price he quoted. Excellent experience and after having a fantastic lengthy conversation about life and their values and beliefs, myself and my wife will be lifelong Repeat Customers! Fantastic shop and men, I will Highly Recommend them Anytime I Can!!!
Great priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 12 | — |
| General repairs | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 117 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Brandi BoudreauxLocal Guide · 38 reviewsTotal number of Google reviews Brandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice people and very helpful. Highly recommend for tires and tire patches
samir maredia7 reviewsTotal number of Google reviews samir has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service and really good price . Must come
zach1 reviewTotal number of Google reviews zach has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent to get all 4 tpms replaced, done in 15 minutes. Very quick and efficient. Friendly people as well. Definitely recommend and will be going there again.
- Price assessment: Reasonable price
- Services: General repairs
Ghee C7 reviewsTotal number of Google reviews Ghee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy experience with Aj Tire Shop was 1000000/10 if I could vote 10 stars I would. The customer service was phenomenal they are very caring and will work with you. I recommend them for anything!! Thank you for being so helpful. May God bless your business & your family 10 fold!!! -Genesis
- Price assessment: Great price
Vernon SmithLocal Guide · 17 reviewsTotal number of Google reviews Vernon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy experience with them was excellent
Javier Pulido Jr1 reviewTotal number of Google reviews Javier has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you need tires and rims this is the spot really good service Jorge and Adrian good and honest and humble they put a set of new rims and tires on my Sentra sr people si ocupan llantas y rines vayan con Adrian y Jorge son Amables y sinceros con Los precios le pusieron rines y llantas nuevas a mi Sentra sr
- Price assessment: Great price
- Services: Service not listed
Yeraldy Perez8 reviewsTotal number of Google reviews Yeraldy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend AJ's PitStop! Adrian, Jorge and their team did an great job refreshing the front end of my 2015 Ram 1500 (brakes, tie rods, and ball joints). Their labor rates are competitive and honest. They even went above and beyond by installing a replacement brake caliper at absolutely no extra labor charge. To top it off, they stand behind their work with a 16-month/16,000-mile parts warranty. It is hard to find a trustworthy mechanic these days, but these guys are the real deal. I will definitely be bringing my truck back here if I ever need work done again
Response from the owner · 2 months ago
Thank you and your Husband for trusting us with your vehicle. We look forward to serving y’all again .
Leifeng Zhou3 reviewsTotal number of Google reviews Leifeng has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience and very professional repair experience!
- Price assessment: Great price
- Services: General repairs
jaredbijeaux2 reviewsTotal number of Google reviews jaredbijeaux has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey truly care about the customer. I never write reviews but they went over all options and what’s the best value. Honest people that help you and not just trying to make a buck. You feel like you’re talking to a friend. Went out of their way and did things they didn’t have to. Couldn’t be happier with the result
- Price assessment: Great price
Business details
- Address: 3921 N Twin City Hwy, Nederland, TX 77627
- Phone: (409) 549-2617
- Service area: Port Arthur, TX