Landscaper · Collinsville, IL · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 23 landscape designersiPosition by Experts Score among all companies we track in this category. · better than 55%
4.8★★★★★118 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate AJD Landscaping 4.8 out of 5 based on 118 reviews, with the owner responding to 64 percent of them. Customers frequently cite competitive pricing, punctuality, professional communication, and clean job sites after services like retaining walls, patio installations, and plant replacements. However, low-star reviews highlight patterns of unreturned phone calls and complaints regarding price increases after initial estimates or property line violations during construction.
Google rating: 4.8 out of 5 from 118 reviews (96% five-star).
Reviews on this page: 118 Google reviews (107 with written comments, 10 with photos).
Owner responses: the business replied to 64% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
AJD LandscapingLandscape Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AJD Landscaping: 90/100 on this factor. Category median: 87.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AJD Landscaping: 87/100 on this factor. Category median: 87.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AJD Landscaping: 98/100 on this factor. Category median: 84.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AJD Landscaping: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AJD Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AJD Landscaping: 93/100 on this factor. Category median: 75.A
93
Bar = this company · dark tick = category median.
Star ratings
118 Google reviews we collected
4.8of 5
5 stars11396%
4 stars00%
3 stars11%
2 stars00%
1 star43%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
96%praise
Praise23896%
Complaints94%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6326%
Quality & results5522%
Would recommend3815%
Speed & response3414%
Price & value2811%
Communication2510%
Honesty & trust42%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Derek and his crew are responsive, professional, and do great work.”
“They were reasonably priced and did a great job and I would highly recommend.”
“We love the curb appeal of our house again and highly recommend AJD Landscaping!”
“Derek and his team were wonderful to work with, showed up on time and did exactly what I wanted.”
“They did NOT call me back.”
“Very reasonable turnaround between bid and doing the actual landscaping.”
“It's a little pricey, but you get what you pay for and these guys do a really good job!”
“The communication, the friendliness, and the work they did was amazing.”
“Don't look anywhere else for an honest and professional landscaping company - call AJD Landscaping!”
People customers mention
Derek15 reviews
Mark3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired AJD Landscaping for 7 kinds of job. Pick one to see what they paid and said.
BBrian13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was very impressed with Derek and his team. We had a huge pine tree die in our front yard that was the centerpiece for our yard. We needed to fill that space and make sure it tied into our existing landscaping. We got 3 bids and theirs was the most competitive. When they started the work they were done in less than 2 days. It was a beautiful job.
KKathleen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
AJD recently gave our landscaping a much needed "face-lift." They dug out and replaced fifteen dead plants/trees. We have landscaping rock rather than mulch, so removing the dead plants was no easy task! Derek also got our landscaping lighting working again after many years of the lights not working. Derek and…
Great priceLandscape installations
DDouglas2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Derek and his crew did a fabulous job for us. They did everything we asked for with a few small additions we didn't think of. They completely redid our center island garden bed, new plants and stone. They also redid the brick borders on the other 8 beds. All for a very reasonable price. Thanks AJD for a wonderful job.
Landscape installations
HHayley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great experience from start to finish! Very reasonable turnaround between bid and doing the actual landscaping. We wanted minimal upkeep and AJD delivered. Also left the job site very clean.
AApril11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
They tore out existing landscaping and replaced with new. They were reasonably priced and did a great job and I would highly recommend.
CChristina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Derek and the AJD Landscaping team just finished a job for me with two purposes. First, they built a wall to direct water away from my foundation. Second, they redid the landscaping brick, barrier paper, and rocks around two sides of my house. This landscaping had been completed 20 years ago and was badly in need of…
I was very impressed with Derek and his team. We had a huge pine tree die in our front yard that was the centerpiece for our yard. We needed to fill that space and make sure it tied into our existing landscaping. We got 3 bids and theirs was the most competitive. When they started the work they were done in less than 2 days. It was a beautiful job.
AJD recently gave our landscaping a much needed "face-lift." They dug out and replaced fifteen dead plants/trees. We have landscaping rock rather than mulch, so removing the dead plants was no easy task! Derek also got our landscaping lighting working again after many years of the lights not working. Derek and his crew are responsive, professional, and do great work. We love the curb appeal of our house again and highly recommend AJD Landscaping! Thank you, Derek!
Price assessment: Great price
Services: Landscape installations
D
Douglas Higdon2 reviewsiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Derek and his crew did a fabulous job for us. They did everything we asked for with a few small additions we didn't think of. They completely redid our center island garden bed, new plants and stone. They also redid the brick borders on the other 8 beds. All for a very reasonable price. Thanks AJD for a wonderful job.
Services: Landscape installations
H
Hayley Peters3 reviewsiTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
Great experience from start to finish! Very reasonable turnaround between bid and doing the actual landscaping. We wanted minimal upkeep and AJD delivered. Also left the job site very clean.
Derek and the AJD Landscaping team just finished a job for me with two purposes. First, they built a wall to direct water away from my foundation. Second, they redid the landscaping brick, barrier paper, and rocks around two sides of my house. This landscaping had been completed 20 years ago and was badly in need of a refresh. The team was friendly and professional, they helped me with a small last minute change, and they did beautiful work at a fair price. I will need more work done in the Spring and will definitely be calling AJD.
Hands down, AJD Landscaping is the VERY BEST in the business! Derek and his team were wonderful to work with, showed up on time and did exactly what I wanted. My yard looks 100% better and I love, love, LOVE how it looks! I look forward to additional plantings they're going to do in the fall and my patio next spring. Don't look anywhere else for an honest and professional landscaping company - call AJD Landscaping!
F
Forrest CrawfordLocal Guide · 15 reviewsiTotal number of Google reviews Forrest has written across all businesses on Google Maps, not just this one.
We hired AJD Landscaping to complete a small retaining wall as part of an egress window installation, and we couldn’t be happier with the results. The crew was professional, efficient, and extremely respectful of our home and property throughout the entire process. The finished product looks fantastic and blends perfectly with the existing structure. It’s clear they take pride in their work, and it shows. Highly recommend AJD Landscaping for anyone looking for quality craftsmanship and dependable service!
