Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Akron Canton Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Akron Canton Garage Doors

Lakemore, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 111 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Akron Canton Garage Doors is better than 97% of garage door repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Akron Canton Garage Doors is better than 97% of garage door repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Akron Canton Garage Doors is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Akron Canton Garage Doors is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Akron Canton Garage Doors is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Akron Canton Garage Doors is better than —% of garage door repair services.–
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Reviews for your job

Customers hired Akron Canton Garage Doors for 3 kinds of job.

Akron Canton Garage Doors for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Customer support”

JeannineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AKRON CANTON GARAGE DOORS installed a beautiful garage door for me about a year ago. Yesterday I was having an issue and they returned to check out the problem. It was something minor that they were able to explain to me how I could remedy. John noticed that I needed a repair on my downspout. I explained that yes I…

Great priceCustomer supportService not listed
Miguel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would normally wait to review, but they just left and I'm pretty happy with the experience. The price was solid for an insulated door, and they were low pressure as i went thru an extended process of checking out various companies. I asked frequent questions to which i received prompt answers. And once i settled…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Called John set up an appointment to get a quote at 6:30 at night, he said he was around the corner and came over within 10 minutes. I'd been struggling with my Genie opener I installed, worked for a bit then stopped. Had been on the phone with Genie for hours multiple times. John found the problem in 15 minutes,…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
CJLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

John came out as a second opinion today, after we had our springs replaced two years ago by a company no longer in business. Not only was John professional, he was honest and prompt. John was able to save us $800, which is huge, especially before Christmas! Thank you to John for your professionalism and honesty. I…

Great priceCustomer supportGeneral repairs & installation
coty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company and does amazing work. I appreciate him coming out in a Sunday morning to fix the cables and brackets on my door!

Great priceCustomer supportGeneral repairs & installation
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceCustomer support

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 21%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation22—
Garage door consultation8—
Customer support6—

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