Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Al's Full Service Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Al's Full Service Auto Repair

Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 912 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Al's Full Service Auto Repair is better than 82% of oil change services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Al's Full Service Auto Repair is better than 74% of oil change services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Al's Full Service Auto Repair is better than 93% of oil change services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Al's Full Service Auto Repair is better than 93% of oil change services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Al's Full Service Auto Repair is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Al's Full Service Auto Repair is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Al's Full Service Auto Repair for 8 kinds of job.

Al's Full Service Auto Repair for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Auto engine tuning”

Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great people to work with they did a excellent job I would recommend them for all your auto repairs and needs. Thank you again Gary Gavin and the staff for being Great!!

Great priceAuto engine diagnosticAuto engine tuningVehicle Inspection
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Straight forward and trustworthy. Stood behind their work and

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Professional, prompt, and honest about future needed repairs.

Reasonable priceAuto engine tuningBrakes
WarrenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Al's is always the place I go to for car repair. I know I can count on them to be honest and fair, and to get the job done right. I'd give them six stars if I could!

Reasonable priceSteering & suspension repairAuto engine diagnosticAuto engine tuning
GermaLocal Guide · 317 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

So far so good! Work was finished just a few days ago. Drives fantastic now. EVERYONE was super polite and kind. Worked with and for me in every way possible. Hope I don't need them anytime soon, but if I do, We Know who to contact. Thanks Guys! 💕

Reasonable priceTiresGeneral repairs & maintenanceAuto engine diagnostic
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Trusted service and great customer service

Great priceAuto engine tuningVehicle InspectionBattery
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tune up went perfectly and on schedule for when promised. Great service and highly recommended!

Air & cabin filter replacementAuto engine tuning
Peg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Appreciate "Al's Full Service" for their commitment & determination to figuring out the "mystery" challenge that had existed with my truck.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
TimmothyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the initial phone call to picking up my car, the communication was excellent. There were a couple of occasions where they provided guidance and insight that saved me money. Most shops would have charged every penny possible. The honestly and integrity to a brand new customer exceeded my expectations. 10/10 would recommend and return.

Reasonable priceAuto engine tuningEngine repair
JoAnn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, honest & fair pricing. Been taking my cars here for years. Highly recommend to others.

Customer photo from JoAnn's reviewCustomer photo from JoAnn's review
Auto engine tuning
Clair2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

TransmissionAuto engine tuning+ Punctuality+ Quality+ Professionalism
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Kellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeAuto engine tuning+ Punctuality+ Quality+ Professionalism
Lonny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairAuto engine tuning+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 72%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change125—
General repairs & maintenance90—
Auto engine diagnostic44—
Vehicle Inspection42—
Air & cabin filter replacement41—
Brakes39—
Tires39—
Steering & suspension repair29—

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