How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAl's Full Service Auto Repair
Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 912 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Al's Full Service Auto Repair for 8 kinds of job.
Al's Full Service Auto Repair for oil change
Clear ✕All 125 Google reviews tagged “Oil change” · showing 40
Honest, dependable and find any problems quickly. They are spot on mechanics🥰
Thank you for the wonderful professional honest service you provided.
I really appreciate the service I received on my car, it was also really nice receiving notifications for my car before and after my appointment. So I know how my car is doing, and making sure we are on the same page. It really makes me feel better that they are looking into things on my car, and being honest about…
Timely service. Comfortable waiting area. Very customer focused.
Always great service, clear communication, honest assessment of automotive needs, and decent, competitive prices. Have gone to Al's for years. Clean, pleasant, informal waiting area. And wonderful people; professional, but not to the point of losing human quirkiness, sincerity, or individuality. So NOT a big chain.
I have been a customer of Al’s for more then 20 years; I won’t take my vehicle anywhere else. They’ve always done good work; trustworthy and priced fair. I recommend them to anyone who needs a good mechanic.
Service was great. Gave a ride home and pick up. Explained what was going on. Very satisfied
Been going to Al's for many years. Wouldn't go anywhere else. Very knowledgeable and caring.
Got my tires and oil change done and they did great!!!
Great people to work with they did a excellent job I would recommend them for all your auto repairs and needs. Thank you again Gary Gavin and the staff for being Great!!
Al's is amazing! I came to them with a car that had been giving me some issues, they listened and helped me get to the source of the problem. They are a very kind staff, always offering to give me free oil checks or tire inspections. I highly recommend Al's to anyone in Cedar Rapids having any questions or issues…
Honest, & convenient. Reasonable prices and all around great staff
Al's is the place to go for repairs on your vehicle love the people very kind and always gets it done I would recommend everyone go there thanks guys for the amazing work you do very much appreciated
Great reliable and trustworthy service. I’ve been servicing my vehicles at Al’s for over 20 yrs
Always friendly and helpful
Al’s is always reliable. The staff is kind and honest. The quote was what I paid. Got a ride to and from home too!
We've been having our vehicles serviced at Al's Full Service since 1990. 5 Star service!! Highly recommend!
Al's is always the place I go to for car repair. I know I can count on them to be honest and fair, and to get the job done right. I'd give them six stars if I could!
Al's Full Service has earned my trust over decades of straightforward honest advice and great service.
They have integrity. Some places try to take advantage of me because I am am older, single woman. Al's has never done that to me. I will continue to come here.
Easy scheduling, excellent customer service and repairs you can trust!
Al's always does a great job!!
I trust all the employees there. They let you know what is wrong and no pressure to repair.
Very professional and helpful. Will definitely be going to them for all my car service.
So far so good! Work was finished just a few days ago. Drives fantastic now. EVERYONE was super polite and kind. Worked with and for me in every way possible. Hope I don't need them anytime soon, but if I do, We Know who to contact. Thanks Guys! 💕
Trusted service and great customer service
Full service garage. Only fix what you ask for and a truly great staff.
Amazing customer service! Fast, friendly and efficient. They do quality work and they stand behind it. Made the process very easy because they worked with my insurance company to make sure everything was taken care of.
Always so kind and professional. I highly recommend these guys!
Always a great result with my experience with Al's.
I’ve been coming to Al’s for many years. As a person that doesn’t know much about auto maintenance, I trust Al’s to tell me what needs to be done and when. I appreciate the full report that is provided at every oil change so I know what major repairs are on the horizon and can plan accordingly.
I've been going to Al's longer than I can remember. Always excellent service. I've tried others over the years but always returned to Al's for FULL service.
Good experience. Great customer team.
They let me know cost in advance, kept me updated with any changes or new finds and the cost. Everyone was easy to work with and polite. Would recommend to others and will be returning myself.
Excellent service at a reasonable price!
Al’s was recommended to me by a coworker when I asked about a place to get my car looked at. As a single woman, I didn’t want to be sent somewhere they’d try to upsell me a bunch of service I didn’t need or be disrespected. Al’s team are all so nice, respectful, and true gentlemen. They take the time to explain what…
Al’s is a very good local automotive shop! I’ve been bringing my vehicle here for years and will continue to do so. Trustworthy and competent people across the board.
Great place to have your vehicle serviced. They were courteous thorough and caring. Their prices are reasonable and they don't rush so that they make sure you get back on the road and are prepared for any future services that may be needed in the future. They treat you like family.
Great service! They take the time to explain any issues and give a heads up about items that need attention in the future. Very knowledgeable and professional. Highly recommended
I was very impressed. I had an oil change and new brakes. I will come back.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 125 | — |
| General repairs & maintenance | 90 | — |
| Auto engine diagnostic | 44 | — |
| Vehicle Inspection | 42 | — |
| Air & cabin filter replacement | 41 | — |
| Brakes | 39 | — |
| Tires | 39 | — |
| Steering & suspension repair | 29 | — |
