How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%74+17.9Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREAl's Full Service Auto Repair
Cedar Rapids, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 912 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Al's Full Service Auto Repair for 8 kinds of job.
Al's Full Service Auto Repair for oil change
Clear ✕All 125 Google reviews tagged “Oil change” · showing 80
Honest, dependable and find any problems quickly. They are spot on mechanics🥰
Thank you for the wonderful professional honest service you provided.
I really appreciate the service I received on my car, it was also really nice receiving notifications for my car before and after my appointment. So I know how my car is doing, and making sure we are on the same page. It really makes me feel better that they are looking into things on my car, and being honest about…
Timely service. Comfortable waiting area. Very customer focused.
Always great service, clear communication, honest assessment of automotive needs, and decent, competitive prices. Have gone to Al's for years. Clean, pleasant, informal waiting area. And wonderful people; professional, but not to the point of losing human quirkiness, sincerity, or individuality. So NOT a big chain.
I have been a customer of Al’s for more then 20 years; I won’t take my vehicle anywhere else. They’ve always done good work; trustworthy and priced fair. I recommend them to anyone who needs a good mechanic.
Service was great. Gave a ride home and pick up. Explained what was going on. Very satisfied
Been going to Al's for many years. Wouldn't go anywhere else. Very knowledgeable and caring.
Got my tires and oil change done and they did great!!!
Great people to work with they did a excellent job I would recommend them for all your auto repairs and needs. Thank you again Gary Gavin and the staff for being Great!!
Al's is amazing! I came to them with a car that had been giving me some issues, they listened and helped me get to the source of the problem. They are a very kind staff, always offering to give me free oil checks or tire inspections. I highly recommend Al's to anyone in Cedar Rapids having any questions or issues…
Honest, & convenient. Reasonable prices and all around great staff
Al's is the place to go for repairs on your vehicle love the people very kind and always gets it done I would recommend everyone go there thanks guys for the amazing work you do very much appreciated
Great reliable and trustworthy service. I’ve been servicing my vehicles at Al’s for over 20 yrs
Always friendly and helpful
Al’s is always reliable. The staff is kind and honest. The quote was what I paid. Got a ride to and from home too!
We've been having our vehicles serviced at Al's Full Service since 1990. 5 Star service!! Highly recommend!
Al's is always the place I go to for car repair. I know I can count on them to be honest and fair, and to get the job done right. I'd give them six stars if I could!
Al's Full Service has earned my trust over decades of straightforward honest advice and great service.
They have integrity. Some places try to take advantage of me because I am am older, single woman. Al's has never done that to me. I will continue to come here.
Easy scheduling, excellent customer service and repairs you can trust!
Al's always does a great job!!
I trust all the employees there. They let you know what is wrong and no pressure to repair.
Very professional and helpful. Will definitely be going to them for all my car service.
So far so good! Work was finished just a few days ago. Drives fantastic now. EVERYONE was super polite and kind. Worked with and for me in every way possible. Hope I don't need them anytime soon, but if I do, We Know who to contact. Thanks Guys! 💕
Trusted service and great customer service
Full service garage. Only fix what you ask for and a truly great staff.
Amazing customer service! Fast, friendly and efficient. They do quality work and they stand behind it. Made the process very easy because they worked with my insurance company to make sure everything was taken care of.
Always so kind and professional. I highly recommend these guys!
Always a great result with my experience with Al's.
I’ve been coming to Al’s for many years. As a person that doesn’t know much about auto maintenance, I trust Al’s to tell me what needs to be done and when. I appreciate the full report that is provided at every oil change so I know what major repairs are on the horizon and can plan accordingly.
I've been going to Al's longer than I can remember. Always excellent service. I've tried others over the years but always returned to Al's for FULL service.
Good experience. Great customer team.
They let me know cost in advance, kept me updated with any changes or new finds and the cost. Everyone was easy to work with and polite. Would recommend to others and will be returning myself.
Excellent service at a reasonable price!
Al’s was recommended to me by a coworker when I asked about a place to get my car looked at. As a single woman, I didn’t want to be sent somewhere they’d try to upsell me a bunch of service I didn’t need or be disrespected. Al’s team are all so nice, respectful, and true gentlemen. They take the time to explain what…
Al’s is a very good local automotive shop! I’ve been bringing my vehicle here for years and will continue to do so. Trustworthy and competent people across the board.
Great place to have your vehicle serviced. They were courteous thorough and caring. Their prices are reasonable and they don't rush so that they make sure you get back on the road and are prepared for any future services that may be needed in the future. They treat you like family.
Great service! They take the time to explain any issues and give a heads up about items that need attention in the future. Very knowledgeable and professional. Highly recommended
I was very impressed. I had an oil change and new brakes. I will come back.
I had my car in for high mileage oil change and tire rotation/tire balancing on my Subaru Outback. Went in a couple days later per their instructions to have lugnuts torqued down after driving the vehicle 25 miles.
They worked around my schedule to fit me in. Quick turn around and a thorough inspection report. A bit expensive for a standard 3000 mile oil change though - around $67.
Al’s is prompt to start working at the time of the scheduled appointment and accurate in the scheduling of time needed to complete the work. Also, I’ve never had to go back with problems after a repair; it is fixed the first time. We will continue to bring our cars here.
Absolutely fabulous to work with..They answer all of my questions and concerns!
Professional and reliable service
I bring both my cars here every time. Friendly staff, comfortable/clean waiting room, great communication. Better than any other garage.
Super service across the board. Enough said. A customer going forward. Thanks!
Very helpful & let me know more about the service
I highly trust the team at Al’s Full Service when they make suggestions to me about my vehicle. My father also trusted Al’s team and that says a lot. I previously took a another vehicle to another local shop to see if they could fix a problem. After following their suggestion, they said that didn’t work to solve the…
Always always always - excellent customer service and thorough technicians. Love the quotes and reports of what repairs are lurking around the corner as well, they really help you prioritize what repairs are absolutely necessary and what can wait for now.
Always a great experience taking our vehicles to Al's. Text reminder for your appointment, clear communication and follow up after the appointment to make sure everything is good.
Great team at Al's . Professional service and fair pricing.
Honest, knowledgeable, and fair service for over 40 years in my case. High quality with certified professionals. Gary always gives me good advice, never overselling. Highly recommend!
I have used Al's Full Service for several years after a referral from a coworker. I've found them to be honest and dependable. Thanks, Al's!
Has a “family feel” to it. Mechanics have years and years of experience. #1. TRUST! Means everything to me.
Great work!
Great service, explained everything very well. Appointment was as scheduled, nice waiting area.
Been taking my whips to this place my whole life, fam has done the same. They do a great job, give you an accurate time estimate when it’ll be done, and most often get the work done sooner than predicted. They fix things and make things better
I drive a lot of miles for work, and usually have a pretty tight schedule. Al’s Full Service has been my top choice since I moved to the area! They exceed expectations for providing fantastic, efficient service for my vehicle, and help to get me back on the road with confidence that my vehicle is in excellent mechanical condition.
We recently moved to CR and were recommended to Al’s by my sister and a neighbor, must say Al’s did not disappoint! Very professional and thorough!
Have been taking my vehicles to Al's for years. If they find an issue, they tell me what it will cost before doing the work. They're also good about telling me what issues require more urgent care and those that can wait/I can plan for in the future.
Been going here for years, very honest and always quick and thorough
Great thorough service!!
Quick, efficent, and worth the every penny you spend fixing your car there. All of them are well educated and the mechanics are always sure to let you know of any other important problems! Go to Als!
Technicians at Al’s are very professional and get the job done in a timely manner.
First off, Al's is one of the best shops in all of Cedar Rapids period. Gavin and Gary were excellent as always. This place barely has any turnover, so the same mechanics work on your car, which is huge for the health of your car. There is never any pressure, just straight honesty. They even send you a vehicle…
Always super friendly and explains everything that they’re doing. Love the inspection summary texted to you after the service.
Went in for an oil change and was quoted a price. Was charged more because the tech topped off the window wash with out asking. If this is a standard procedure it should already be included the quoted price.
New to town pleased to find trustworthy business to handle all service work could not be more satisfied
From the greeting when I walked in to the excellent service I received, Al’s Full Service offered me the experience I’ve been looking for. Fair prices and great communication about repair. Can’t go wrong with this place.
I heard about Al’s Full Service through a friend and online. Recently my truck started leaking coolant from what I thought would be an expensive water pump replacement. The guys from Al’s inspected my vehicle thoroughly and determined it was an old hose leading to the water pump. I appreciated the honesty and…
Great service, kept me informed every step of the way.
They were very professional, very quick, and very friendly. The prices are extremely reasonable. They're extremely kind to my 6-year-old daughter even though she was running around going wild! I highly recommend this place to anyone and everyone!!
Great experience. I was given a ride home when I dropped off my car. Only one small suggestion. I spent close to $800 on my repairs. And I'm satisfied. But when I picked up my car, there was a list of suggestions on other things that need attention. One was a battery termail cleaning costing $31. It may be…
Very professional and thorough inspection. Fixed what could have been a serious and costly issue with my permission. Provided a concise report for me. Will use them again.
Al's has always provided excellent service. Their entire staff and mechanics are professional and friendly. They have serviced my vehicles for 21 years. You won't find a better place for service and you can rest easy in knowing they are honest. Honesty means everything to me. They fix what needs to be fixed so your…
I had no a/c in my car and they resolved the problem quickly and very fair with price. Great customer service and would definitely recommend them to anyone in need of mechanical work. Will be my go to guys for all my car maintenance needs!
Very detailed in what they were going to do, before anything was done! Very friendly, very clean, and neat! Would absolutely recommend to family and friends!
Will be returning to Al's - for good reason! I had an appointment to change my oil and fix a tire leak, and they provided a courtesy inspection on my car. They kept me updated on the progress of my car and any issues they spotted. I love that they provide an electronic copy of the inspection in full detail too! They…
They are proof of what a good business can be. Their inspection overviews are very thorough and informative. They don’t try to sell you on anything unless it’s absolutely necessary for the longevity of your vehicle. On a personable basis, I showed up around Christmas one time, and they offered anyone in the waiting…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 125 | — |
| General repairs & maintenance | 90 | — |
| Auto engine diagnostic | 44 | — |
| Vehicle Inspection | 42 | — |
| Air & cabin filter replacement | 41 | — |
| Brakes | 39 | — |
| Tires | 39 | — |
| Steering & suspension repair | 29 | — |
