How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%95+14.5Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREAlan Appliance Repair
Elgin, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 60 appliance repair · 5.0★ from 67 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Alan Appliance Repair for 6 kinds of job.
Alan Appliance Repair for refrigerator/freezer repair
Clear ✕All 13 Google reviews tagged “Refrigerator/freezer repair”
Provided excellent, fast service and am very happy with their work. Would use again
I had great experience with Alan Appliance Repair. My refrigerator completely stopped cooling, and I was panicking about losing all my groceries. I called them, and they had a technician out to my house in one hour. Marat was incredibly professional, quickly diagnosed that air channel was clogged with ice. He fixed…
Called Alan Appliance Repair after reading positive reviews….wasn’t disappointed. Mike called back and came out same day. Diagnosed issues, provided a temporary fix and returned next day with replacement part. Very informative and offered proper maintenance tips. Very fair price. Highly recommend
Mike did an excellent job fixing my Frigidaire refrigerator. I actually found him via Chat GPT as it recommended him among two other suggestions. I chose Mike because he is located in Arlington Heights, and I want to support local businesses. Scheduling an appointment was easy, and I was relieved that he had time…
Wonderful to work with. Very responsive, professional and easy to set appointments. We have used them twice now. Highly recommend!
Fridge leaking all over wood floor on Memorial Day. Mike came out and checked things over. Had to order part. He kept me updated on progress of part and when it arrived came right over and finished repair. Can’t say enough good about my experience!
Mike (repair tech) has provided service a couple of times now and has resolved our issues in a timely manner. His work has been quick and the area was left clean after he was done. I would call again
Quick response and visit to diagnose and fix our refrigerator/freezer issue. Very knowledgeable and shared clearly what the issue was and ways to mitigate it in the future.
I have used Alan Appliance Repair a few times now and they are great! Mike is very knowledgeable with all brands and he has serviced my refrigerator, dishwasher and oven. He is honest and will tell you if its worth fixing or not. I highly recommend this company for service for any appliance. You will not be disappointed!
My Wolf oven stopped working, so I contacted this company for repair. Mike was my tech - he quickly diagnosed the issue and fixed my Wolf oven. He also inspected and serviced my Sub-Zero refrigerator and Sub-Zero wine cooler, making sure everything was working properly. Professional, knowledgeable, great…
Mike had two jobs to complete. He was efficient and went to great trouble to get the water line from the water supply to the refrigerator . Not an easy job. I would use him again if need be
I got a same day appointment and Mike the tech showed up exactly when he said he would, providing updates along the way. He was professional and efficient! I had a freezer frost/leak issue and he knew immediately what the problem was. He quickly got to work and had me up and running in no time. He also reminded me…
On time, great service and transparent in pricing. Saved us a lot of hassle.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 13 | $132–$440 |
| Dishwasher repair | 5 | $114–$390 |
| Oven repair | 5 | $139–$427 |
| Washing machine repair | 4 | $126–$371 |
| Dryer repair | 3 | $183–$365 |
| Stove, cooktop & oven repair | 2 | $126–$427 |
