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Alba CPA & Associates

Certified public accountant · Paterson, NJ · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#76 of 155 tax preparation servicesPosition by Experts Score among all companies we track in this category. · better than 51%
4.9 ★★★★★ 153 Google reviews · 22 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
40%reviews answered by the owner
Jul 2026latest review

Alba CPA & Associates at a glance

Google reviewers rate Alba CPA & Associates 4.9 out of 5 stars based on 153 reviews. Clients frequently cite professional communication, efficient tax preparation, and fair pricing for personal and business filings, as well as assistance with immigration paperwork. While most praise the staff's responsiveness and attention to detail, a few low-star reviews criticize slow service times and errors in tax or immigration documentation.

  • Google rating: 4.9 out of 5 from 153 reviews (97% five-star).
  • Reviews on this page: 153 Google reviews (121 with written comments, 2 with photos).
  • Owner responses: the business replied to 40% of reviews.
  • Most recent review: July 2, 2026.
  • Service: Tax Preparation Service serving Paterson, New Jersey.

Data from Google, last updated November 8, 2026.

Score profile vs other tax preparation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction91Reliability79Craft & service99Value100Momentum100Replies to reviews80Satisfaction: 91 (median 90)Reliability: 79 (median 86)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 80 (median 63)
Alba CPA & AssociatesTax Preparation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alba CPA & Associates: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alba CPA & Associates: 79/100 on this factor. Category median: 86.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alba CPA & Associates: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alba CPA & Associates: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alba CPA & Associates: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alba CPA & Associates: 80/100 on this factor. Category median: 63.A
80

Bar = this company · dark tick = category median.

Star ratings

153 Google reviews we collected

  • 5 stars14997%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star43%

Praise vs complaints

Phrases our text analysis found in 121 written reviews

  • Praise207100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price583%
  • Reasonable117%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6933%
  • Would recommend5326%
  • Quality & results3517%
  • Speed & response2110%
  • Communication147%
  • Price & value94%
  • Honesty & trust63%

What customers talk about

We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…I’m working with them is surprised to be Albanian and to have all the Patient with us Albanian😂😂 Highly recommended…”
  • “…rised to be Albanian and to have all the Patient with us Albanian😂😂 Highly recommended…”
  • “I had a great experience with Alba CPA & Associates.”
  • “The staff is very professional, friendly, and efficient.”
  • “They completed my work quickly and answered all my questions.”
  • “Andy was super efficient fast and painstakingly looked through every detail and got me a refund at a very reasonable charges.”
  • “Not only is Anita and Andi very reliable and professional, but they do their job with diligence and run their practice with passion!”

People customers mention

  • Andi 27 reviews
  • Translations 12 reviews
  • Anita 7 reviews
  • Oparaku 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Alba CPA & Associates for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

AffirmedLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The best company for taxes and others and the best customer service so far since 2016 I’m working with them is surprised to be Albanian and to have all the Patient with us Albanian😂😂 Highly recommended

Qemal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Alba CPA & Associates. The staff is very professional, friendly, and efficient. They completed my work quickly and answered all my questions. I highly recommend their services.

Great priceIndividual tax planningService not listed
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Andi and his staff are knowledgeable and professional. Always a pleasure to work with Alba and Associates

Rigels4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very satisfied with Alba CPA Associates. Professionalism and great support throughout the entire process.

Great priceBusiness startup services
BundleLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Not only is Anita and Andi very reliable and professional, but they do their job with diligence and run their practice with passion! Their staff is nice and always there to help. Thank you all for your service!

Reasonable priceBusiness startup servicesBusiness tax return preparationIndividual tax planning
KIRIT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My appointment was right on the dot.Andy was super efficient fast and painstakingly looked through every detail and got me a refund at a very reasonable charges.Highly recommended!

Photos

Customer reviews

4.9 ★★★★★ 153 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Affirmed ConstructionLocal Guide · 2 reviewsTotal number of Google reviews Affirmed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best company for taxes and others and the best customer service so far since 2016 I’m working with them is surprised to be Albanian and to have all the Patient with us Albanian😂😂 Highly recommended

Qemal Çejku5 reviewsTotal number of Google reviews Qemal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Alba CPA & Associates. The staff is very professional, friendly, and efficient. They completed my work quickly and answered all my questions. I highly recommend their services.

  • Price assessment: Great price
  • Services: Individual tax planning, Service not listed
Afrim Lita3 reviewsTotal number of Google reviews Afrim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great services !!!!

  • Price assessment: Great price
  • Services: Business startup services, Business tax return preparation, Business consulting, Individual tax planning, Tax problem consulting, New business tax consulting, Business tax planning, Tax planning, Individual income tax return preparation
Michael J Marino3 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andi and his staff are knowledgeable and professional. Always a pleasure to work with Alba and Associates

Armin celjajLocal Guide · 28 reviewsTotal number of Google reviews Armin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andi handled my needs and response very quickly and available 24/7

  • Price assessment: Great price
Rigels Braha4 reviewsTotal number of Google reviews Rigels has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very satisfied with Alba CPA Associates. Professionalism and great support throughout the entire process.

  • Price assessment: Great price
  • Services: Business startup services
Bundle Sparkle LLCLocal Guide · 8 reviewsTotal number of Google reviews Bundle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not only is Anita and Andi very reliable and professional, but they do their job with diligence and run their practice with passion! Their staff is nice and always there to help. Thank you all for your service!

  • Price assessment: Reasonable price
  • Services: Business startup services, Business tax return preparation, Individual tax planning, New business tax consulting
KIRIT POPAT3 reviewsTotal number of Google reviews KIRIT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My appointment was right on the dot.Andy was super efficient fast and painstakingly looked through every detail and got me a refund at a very reasonable charges.Highly recommended!

David Castillo3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just wanted to thank you for making my tax experience smooth and real chill. You have a great way of communicating, you’re a good listener and you never overwhelmed me with unnecessary info or worry. I also appreciate the fair price for your services. I look forward to working and learning from you again in the future.

Response from the owner · a year ago

Thanks so much for the feedback David, truly appreciate the kind words.

Aurelda VelillariLocal Guide · 15 reviewsTotal number of Google reviews Aurelda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 stars I had a great experience with Alba Translation CPA. The service was fast, accurate, and professional. They handled my documents with care and made the entire process smooth and stress-free. Communication was clear, and they were always responsive to my questions. I highly recommend them for any translation or CPA services you need!

Alba CPA & Associates on Google Maps →

Business details