Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Albemarle Fabric & Floor Care five stars based on ninety-three reviews, noting the owner replies to eighty-five percent of feedback. Customers consistently describe carpet, rug, and upholstery cleaning services as punctual, professional, and thorough, with technicians often arriving early or on schedule. Recurring themes include prompt communication, accurate pricing quotes, and effective removal of stains from various flooring types. One reviewer noted uncertainty regarding final billing until an invoice was received, though this was the only minor concern among the positive feedback.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
93 Google reviews we collected
Phrases our text analysis found in 68 written reviews
Price verdicts customers left with their Google review
Middle half of what 15 customers paid ($245–$410) · gold mark = category median.
How often each topic comes up in the written reviews
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had Brent from Albemarle Floor Care out to our beach house at the end of the rental season to clean all of our carpets and he did an amazing job!”
“couldn’t have been more pleasant and helpful assisting with the appointment.”
“He came to us highly recommended, and we completely agree!”
“Thank you to Holly and the crew for being so quick to respond.”
“Extremely helpful, responsive, great value for money, and Friendly service.”
“My technician Graham was very prompt , professional and helpful explaining the process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Albemarle Fabric & Floor Care for 5 kinds of job. Pick one to see what they paid and said.
We had Brent from Albemarle Floor Care out to our beach house at the end of the rental season to clean all of our carpets and he did an amazing job! The carpets are original to the house (16 years old this year) and they all came out looking great. I will definitely be requesting him when I need another carpet…
Graham was awesome. He came to us highly recommended, and we completely agree! He did a great job for us.
Great service from start to finish. Prompt responses via email when I made inquiries. Quote matched the final price. Technician onsite was prompt and did a stellar job. All carpets look at k great! Will recommend with confidence!
First time utilizing Albemarle Carpet Cleaning and was very impressed with their service. From the initial contact Holly couldn’t have been more pleasant and helpful assisting with the appointment. My technician Graham was very prompt , professional and helpful explaining the process. Also provided guidance on…
Have been using your company for my windows and carpets for years; always satisified with the results. Everyone is professional and represent your company well. Thank you!
Max did a fantastic job! I even asked Max about our pool table which perennially gets stains from renters and it came out beautiful! That saves a $500 refelt job & it looks like new!
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 27 | $170–$359 |
| Carpet steam cleaning | 25 | $170–$390 |
| Upholstery cleaning | 22 | $196–$359 |
| Area rug cleaning | 13 | $164–$359 |
| Pet stain & odor removal | 12 | $203–$385 |
5.0 ★★★★★ 93 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
On time, efficient and carpet looks like new! Great service! Highly recommend
We had Brent from Albemarle Floor Care out to our beach house at the end of the rental season to clean all of our carpets and he did an amazing job! The carpets are original to the house (16 years old this year) and they all came out looking great. I will definitely be requesting him when I need another carpet clean. Thanks, Albemarle and Brent for the wonderful service!
Thank you for your kind words! We're thrilled Brent could deliver such great results. We'll make sure he hears your praise, and we look forward to assisting you again in the future.
Graham was awesome. He came to us highly recommended, and we completely agree! He did a great job for us.
Thank you! We're thrilled Graham delivered such great results. I'll make sure he hears your praise, and we look forward to assisting you again in the future.
Always friendly and carpets look great each time!
Thank you so much!
Thank you to Holly and the crew for being so quick to respond. She called as soon as they opened and got us in the same day.
Thank you Shelly!
Great service from start to finish. Prompt responses via email when I made inquiries. Quote matched the final price. Technician onsite was prompt and did a stellar job. All carpets look at k great! Will recommend with confidence!
We love to hear this. Thank you!
Always top-notch service!
Little late on this response, but Thank you so much!
Technician was on time as always, even a little early and did an amazing job as always. I would recommend Albemarle to anyone looking for a great service provider and getting the job done right. Thank you.
Thank you for the kind words!
First time utilizing Albemarle Carpet Cleaning and was very impressed with their service. From the initial contact Holly couldn’t have been more pleasant and helpful assisting with the appointment. My technician Graham was very prompt , professional and helpful explaining the process. Also provided guidance on cleaning bathroom shower tiles concerns. Definitely recommend them and will utilize them for my next carpet cleaning services.
Thank you for your kind words! We're thrilled to hear your praises for our wonderful team members. We'll make sure they hear this, and we look forward to assisting you again in the future.
The house looks amazing! Thank you so
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
