Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently cite honest diagnostics, reasonable pricing, and quick turnaround times as primary reasons for their high satisfaction ratings. Recurring themes include the shop's ability to resolve issues that other mechanics could not and its willingness to accommodate last-minute appointments. However, a distinct pattern of criticism exists regarding phone interactions and front desk treatment, with several reviewers describing staff as rude or unprofessional despite generally positive experiences with the mechanical work itself.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,150 Google reviews we collected
Phrases our text analysis found in 738 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 738 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Albert's was able to do the job and did it quickly and for a great price!”
“They told me I needed to have a ball joint replaced but not right away.”
“They are very professional and provide good service.”
“The whole experience was cold, unprofessional and not pleasant.”
“Prices are always reasonable and they always solve whatever the problem is without adding a bunch or extra costs or cutting corners.”
“I felt like I was getting scammed out of my money for things I didn't need and things were way over priced.”
“I’ve had several vehicles worked on and always received great service.”
“Awful front desk treatment.”
“What you get here is an honest business just doing their job.”
“Been using them for years, i will not trust anyone else”
“I highly recommend Albert Auto to anyone looking for reliable and efficient service.”
“Really disappointed because these guys were so highly recommended to me.”
“…n my car to Alberts Auto, and both times they've been very kind, have explained things in depth to me in a way I can understand, and have been very qu…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Albert Auto Service Inc for 8 kinds of job. Pick one to see what they paid and said.
The treat vehicles and customers right! He will extend the life of you vehicle if you will maintain your machine properly!
I’ve had several vehicles worked on and always received great service. Prices are always reasonable and they always solve whatever the problem is without adding a bunch or extra costs or cutting corners. I trust Albert Auto.
This is the only place I will take my cars. I have always been taken care of and satisfied. When I go there, they know me and to me that mean a lot.
Had to have my car towed to Albert Auto over the weekend. They were recommended by a coworker. Called them Monday morning! Diagnosed and fixed same day. New alternator and I had them replace the 4 year old battery. What you get here is an honest business just doing their job. Thanks
Always good service, best in cr imho. Been using them for years, i will not trust anyone else
We had taken the car to 3 different shops before Albert's and they couldn't help us. Albert's was able to do the job and did it quickly and for a great price! So happy to have found Albert auto Service!!! Highly recommend them.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 150 | — |
| General repairs & maintenance | 127 | — |
| Tires | 59 | — |
| Brakes | 49 | — |
| Auto engine diagnostic | 48 | — |
| Engine repair | 45 | — |
| Steering & suspension repair | 45 | — |
| Wheel alignment | 45 | — |
4.9 ★★★★★ 1,150 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The treat vehicles and customers right! He will extend the life of you vehicle if you will maintain your machine properly!
I’ve had several vehicles worked on and always received great service. Prices are always reasonable and they always solve whatever the problem is without adding a bunch or extra costs or cutting corners. I trust Albert Auto.
Straight shooters. Fix only what needs fixing.
They are very professional and provide good service.
Great service!
This is the only place I will take my cars. I have always been taken care of and satisfied. When I go there, they know me and to me that mean a lot.
Had to have my car towed to Albert Auto over the weekend. They were recommended by a coworker. Called them Monday morning! Diagnosed and fixed same day. New alternator and I had them replace the 4 year old battery. What you get here is an honest business just doing their job. Thanks
Always good service, best in cr imho. Been using them for years, i will not trust anyone else
We had taken the car to 3 different shops before Albert's and they couldn't help us. Albert's was able to do the job and did it quickly and for a great price! So happy to have found Albert auto Service!!! Highly recommend them.
Great experience with Albert Auto! They mounted new tires on my aftermarket rims and everything turned out perfect. Fast, professional service. Highly recommend.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
