How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAlderman's Toyota Service Center
Rutland, VT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 484 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Alderman's Toyota Service Center for 8 kinds of job.
Alderman's Toyota Service Center for auto maintenance
Clear ✕All 44 Google reviews tagged “Auto maintenance”
Great customer service
Very prompt and helpful with my service
Even though I knew it would take a long time, it actually was longer than I anticipated. I was offered a shuttle if I wanted to go anywhere and given a time for completion. He was dead on. We discussed what was needed and the cost. No surprises. I feel confident with the service and won’t hesitate to return for any…
Always knowledgeable and friendly service associates and techs. Great Teamwork! Highly recommended!
Drop-off and pick-up were smooth and without unexpected surprises. They even gave me a ride to work!
Always great service in a friendly environment.
Fast and efficient as always !
Excellent service and happy staff.
Thank you for wonderful service. My visit was professional and competent and timely. Lisa is amazing!
our truck was completed on time and work was done as stated
Awesome service department. Thorough, detailed and lovely to work with.
Lisa was perfect. Excellent customer service. She's a great representative for Alderman's.
Good experience efficient and did exactly what was asked
Great service!
Zeb made my experience at Alderman’s Toyota for routine service seamless!
Had one year maintenance down. Service tech Derrick was friendly and informative. He has excellent customer service skills. The video of the auto tech explaining work done while doing vehicle walk around was interesting. Overall a 5 star visit.
When I first called, I spoke with Sam in the Service Dept. He was so helpful and courteous. Lisa was outstanding - kind, efficient and an excellent listener. Overall, the experience was stress free and I left feeling confident that my vehicle had been in the best of hands.
Todd and team are awesome to work with. I know my car is in good hands when I need service and/or service related questions. They are the best. Thank you!
Excellent service.They came To our rescue when our Rav4 hybrid was frozen in ice and wouldn't start. Got us to the dealership and replaced the battery
Great customer service from Sam and everyone I dealt with in the service department. Professional, friendly and made sure I got my car back in time on a snowy day. Very much appreciated !!
I will continue to travel 70 minutes to have my vehicle serviced at Alderman Toyota. Friendly, communicative, reasonable, and timely. Great folks.
Great staff, very professional, very thorough, and fast workers. They don’t hold you up long at all. Great place to have your vehicle serviced David L Cleary.
Technician was trying to talk me into not getting a Toyota care 5000 mile oil change saying that now they were going to 10,000 mile oil change? The service here is definitely going downhill!
Fast, efficient service. Really pleasant people.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 85 | — |
| Oil change | 80 | — |
| Tire rotations | 56 | — |
| Vehicle Inspection | 51 | — |
| Tires | 46 | — |
| Auto maintenance | 44 | — |
| Brakes | 13 | — |
| Auto battery replacement | 7 | — |
