House cleaning service · Estero, FL · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%84+12.8Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 71 interior cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★47 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$189typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Alejandra Ruiz Cleaning & Services LLC at a glance
Google reviewers rate Alejandra Ruiz Cleaning & Services LLC five stars based on forty-seven reviews, highlighting consistent punctuality, thoroughness, and professional communication. Customers describe efficient deep and maintenance cleaning, window washing, and pressure washing, noting reasonable pricing and reliable scheduling. The team is frequently cited for arriving on time, paying close attention to details, and maintaining a friendly, trustworthy demeanor. No recurring criticisms appear in the provided excerpts, and the owner has not replied to any reviews.
Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
Reviews on this page: 47 Google reviews (47 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 23, 2026.
Service: Interior Cleaning Service serving Estero, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other interior cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyInterior Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alejandra Ruiz Cleaning & Services LLC: 99/100 on this factor. Category median: 91.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alejandra Ruiz Cleaning & Services LLC: 97/100 on this factor. Category median: 91.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alejandra Ruiz Cleaning & Services LLC: 84/100 on this factor. Category median: 100.A
84
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alejandra Ruiz Cleaning & Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
5.0of 5
5 stars47100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
100%praise
Praise112100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price218%
Reasonable982%
Overpriced00%
Not sure00%
$189-21% vs typical interior cleaning services
Middle half of what 7 customers paid ($163–$304) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2724%
Would recommend2623%
Staff & attitude2018%
Speed & response1816%
Honesty & trust1513%
Price & value54%
Communication11%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are trustworthy, very thorough, and make quick work of a large home once the deep initial cleaning is complete.”
PauletteLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Alejandra and Diego are simply the best. Straight away, I knew I was in good hands, as they expertly assessed my home for cleaning services (first a “deep clean” and then maintenance every two weeks). They are strategic in their approach, (my home requires a team of 3). They are trustworthy, very thorough, and make…
WilliamLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing service. Dependable. Honest, and genuine. Most cleaning companies will not call you back. Alejanda returned my call and text on the same day. Scheduled a visit to see the condo and promptly returned a very reasonable price. I am very glad I was able to find a cleaning service you can count on with…
Donna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I highly recommend Alejandro Ruiz Cleaning & Services. They are very professional, very friendly and very accommodating. Everyone has their job to do and they’re not all congregating in the one space as some of the cleaners do. They get the job done!
Donna W
Paid $300–350Reasonable priceStandard cleaning
j7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Alejandra Ruiz Cleaning & Services LLC is truly exceptional. From start to finish, their team delivers a level of professionalism and attention to detail that is hard to find. Every visit leaves the space spotless, fresh, and beautifully maintained — they don’t miss a single detail.
What stands out most is their…
Marcie14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
They do such a great job. They are very efficient, quick and very thorough. Highly recommend.
Alejandra and Diego are simply the best. Straight away, I knew I was in good hands, as they expertly assessed my home for cleaning services (first a “deep clean” and then maintenance every two weeks). They are strategic in their approach, (my home requires a team of 3). They are trustworthy, very thorough, and make quick work of a large home once the deep initial cleaning is complete.
I appreciate the quality of their work- and the obvious care they take of my home and its contents. Highly recommend this amazing team!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning, Deep clean
William BaldridgeLocal Guide · 38 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Amazing service. Dependable. Honest, and genuine. Most cleaning companies will not call you back. Alejanda returned my call and text on the same day. Scheduled a visit to see the condo and promptly returned a very reasonable price. I am very glad I was able to find a cleaning service you can count on with Alejanda and crew in Bonita Springs. I highly recommend Alejanda Ruiz Cleaning Service. Amazing work, and good prices.
Price assessment: Reasonable price
Price: $300–350
Services: Moving-related cleaning, Deep clean
Donna Williams3 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
I highly recommend Alejandro Ruiz Cleaning & Services. They are very professional, very friendly and very accommodating. Everyone has their job to do and they’re not all congregating in the one space as some of the cleaners do. They get the job done!
Donna W
Price assessment: Reasonable price
Price: $300–350
Services: Standard cleaning
Suellen Geving5 reviewsiTotal number of Google reviews Suellen has written across all businesses on Google Maps, not just this one.
This is a husband and wife crew who do an excellent job cleaning. They are extremely efficient and pay attention to detail. Reasonably priced and highly recommend if you are looking for cleaning services.
ken geving4 reviewsiTotal number of Google reviews ken has written across all businesses on Google Maps, not just this one.
I have used many cleaning companies in the past, and Alejandra and her team are hands down. The best company I have ever used, they cover every single detail, I love coming home after a long week and not having to deal with my sheets or dishes and other cleaning around the house
Kathy Klemma5 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Alejandra and Diego are the best cleaners I have ever had. The attention to detail amazes me every time they clean my 3-bedroom house. Whether you are looking for a deep clean or weekly cleaning, they are top notch and very professional.
-Mike P.
