Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Alex & Bros Plumbing Peoria logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Alex & Bros Plumbing Peoria

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 471 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alex & Bros Plumbing Peoria is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Alex & Bros Plumbing Peoria for 8 kinds of job.

Alex & Bros Plumbing Peoria for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Garbage disposal repair”

Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alex came and repaired a lot of issues I was having in my old house. He made good suggestions and was upfront on everything. Left all of the work areas clean and I felt like the cost was fair!

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Treehouse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Alex did a wonderful job installing new valves and faucets. Professional, personable and thorough. Highly recommend!

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
--2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex and his Team are absolutely amazing. He will be the only people of their craft I will hire moving foreward!

Faucet installationGarbage disposal installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Arrived on time, completed the work when promised. Knowledgeable, quick to diagnose problem, and friendly and informative throughout. Highly recommend!

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had such a good experience with Alex today with my plumbing needs . Communicated every detail and took care in a timely manner. He was prompt which was greatly appreciated. Would certainly use them again.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was great. He was on time and did an excellent job. I highly recommend him.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had Alex come out for a garbage disposal replacement and to fix a leaky drain. He was on time, professional and kept me informed as he completed the work. Alex was great and I would recommend him to friends and family. Thanks again, Alex!

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality

Price

$614+22% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$353–$1.4k
Plumbing leak repair40$248–$793
Plumbing leak detection29$205–$630
Toilet repair27$239–$680
Water heater installation26$1.2k–$2.5k
Drain cleaning18$248–$593
Faucet repair17$228–$585
Outdoor plumbing system repair17$366–$1.6k

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