Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Alex & Bros Plumbing Peoria logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Alex & Bros Plumbing Peoria

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 471 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alex & Bros Plumbing Peoria is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Alex & Bros Plumbing Peoria for 8 kinds of job.

Alex & Bros Plumbing Peoria for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$702–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 39

All 6 Google reviews tagged “Toilet installation”

Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alex came and repaired a lot of issues I was having in my old house. He made good suggestions and was upfront on everything. Left all of the work areas clean and I felt like the cost was fair!

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
JamaalLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex did a phenomenal job on a few jobs around the house and he is incredibly responsive. I had a leaking toilet and Alex came by, figured out the problem, gave me options and was back the next day to fix everything .

Plumbing leak detectionToilet installation+ Responsiveness+ Punctuality+ Quality
Ian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Alex last week to install a toilet for me. He was prompt, courteous and charged a fair price. I ended up having a leak with another toilet shortly afterwards. I called Alex again. He was again prompt in returning my call. I expected to have to replace the toilet, but Alex informed me that wasn’t…

Toilet installation+ Responsiveness+ Punctuality+ Quality
Dodo2224 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was on time and very courteous and friendly. The work was done in a fast, professional manner. We will definitely use him again!

Toilet installation+ Responsiveness+ Punctuality+ Quality
BetsyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Living in a house full of women can be challenging for any plumbing situation. Alex was kind, courteous and very efficient. He completely replaced our two toilets upstairs within hours. Would definitely recommend!

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was friendly, on time, and service was excellent. The price was fair for the repairs needing to be done. He took the time to show me the progress along the way. Would definitely recommend to others!

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality

Price

$614+22% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$353–$1.4k
Plumbing leak repair40$248–$793
Plumbing leak detection29$205–$630
Toilet repair27$239–$680
Water heater installation26$1.2k–$2.5k
Drain cleaning18$248–$593
Faucet repair17$228–$585
Outdoor plumbing system repair17$366–$1.6k

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