Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Alex & Bros Plumbing Peoria logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Alex & Bros Plumbing Peoria

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 471 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alex & Bros Plumbing Peoria is better than 98% of drain cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 97% of drain cleaning services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alex & Bros Plumbing Peoria is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Alex & Bros Plumbing Peoria for 8 kinds of job.

Alex & Bros Plumbing Peoria for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$596

All 2 Google reviews tagged “Water heater repair”

TimLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a nasty leak inside a wall that was unaccessible due to being directly behind my hot water heater. I called Alex at 8am Sunday morning, he answered my call, was at my residence within the hour, and had my leak fixed by 11am. Alex is a true professional!

Paid $200–400Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
BluLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Alex and his brother for years. They are great. Always do what they say, charge a fair price, and are very quick to respond! Often times I get same day service. I will always recommend them.

Water heater repair+ Punctuality+ Professionalism

Price

$614+22% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$353–$1.4k
Plumbing leak repair40$248–$793
Plumbing leak detection29$205–$630
Toilet repair27$239–$680
Water heater installation26$1.2k–$2.5k
Drain cleaning18$248–$593
Faucet repair17$228–$585
Outdoor plumbing system repair17$366–$1.6k

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