Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Alex Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Alex Tree Service

West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 46 Google reviews

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Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alex Tree Service is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alex Tree Service is better than 98% of stump removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alex Tree Service is better than 99% of stump removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alex Tree Service is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alex Tree Service is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alex Tree Service is better than —% of stump removal services.–
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Reviews for your job

Customers hired Alex Tree Service for 7 kinds of job.

Alex Tree Service for tree stump grinding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump grinding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Tree stump grinding”

Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Outstanding work! The property had been vacant and overgrown for years in Pasadena, CA. Several trees were encroaching on my neighbors yard. They cleaned up everything very thoroughly, while being very careful to avoid damaging an inoperable vintage car that was covered by branches. Alex is a good guy who takes…

Customer photo from Richard's review
Great priceTree stump grindingTree stump removalTree trimming & pruning
Kitty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a wonderful experience with Alex Tree Service. They did a fantastic huge job in a day despite occasional sprinkles. They were so polite and hard working. They cleaned up the yard completely after all the tree removals, and pine trees thinned out so I do not have to worry about the winds or El Nino rain.…

Tree stump grindingTree stump removalTree trimming & pruning
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Need the option of additional stars for better than 5. Alex and his crew WAY EXCEEDED our expectant expectations. They were pleasant, quick, and incredibly thorough with every aspect of their commitment. They switched gears to include trimming another three to help the tree fix years of previous bad cuts The removed…

Customer photo from R's review
Tree stump grindingTree stump removalTree trimming & pruning
Coleen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alex Tree Service is a family owned business and they are amazing! They mean business when they do what they were asked to do. They all worked together very well and did an absolutely wonderful job. I would highly recommend them. Honest and hard-working.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Betsy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex Tree service always does a professional job—they are very knowledgeable about tree species and always do a complete job cleaning up.

Tree stump grindingTree trimming & pruningTree removal
FrankLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

4th time using Alex's service Arrived on time Professional & respectful Executed their skill sets as discussed Made sure nothing was damaged as branches fell Cleaned up as expected Got what I paid for and expected I plan to continue this business relationship Again, thank you Alex

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality
Warehouse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m sure that there are other services that can rival Alex’s services but he’s one top contender to recon. Aside from him, being on time and professional, and many other great qualities that I can list, I simply just want to say I recommend this company

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning17—
Tree stump grinding7—
Tree removal7—
Tree stump removal6—
Cabling & bracing2—
Tree planting2—
Tree transplanting2—

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