Experts Reviews · Company report
Alex Tree Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Alex Tree Service

West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 46 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alex Tree Service is better than 100% of stump removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alex Tree Service is better than 98% of stump removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alex Tree Service is better than 99% of stump removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alex Tree Service is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alex Tree Service is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alex Tree Service is better than —% of stump removal services.–
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Reviews for your job

Customers hired Alex Tree Service for 7 kinds of job.

Alex Tree Service for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Tree trimming & pruning”

Gabriel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Alex tree service did an outstanding job for a great price on my large front tree and a backyard tree was overhanging from the neighbors yard onto the low voltage lines and into my yard. The crew was extremely polite, worked efficiently, and the cleanup made the entire yard look better than when they arrived. Would absolutely recommend them to anyone!

Great priceTree trimming & pruning
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Outstanding work! The property had been vacant and overgrown for years in Pasadena, CA. Several trees were encroaching on my neighbors yard. They cleaned up everything very thoroughly, while being very careful to avoid damaging an inoperable vintage car that was covered by branches. Alex is a good guy who takes…

Customer photo from Richard's review
Great priceTree stump grindingTree stump removalTree trimming & pruning
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Just had four palm trees cut and trimmed by Alex and his crew of six. They did an awesome job! They were all very polite and left my yard looking cleaner than the way it looked before they started. I highly recommend Alex's Tree Service and look forward to contacting them again in the near future.

Great priceTree trimming & pruning
Kitty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a wonderful experience with Alex Tree Service. They did a fantastic huge job in a day despite occasional sprinkles. They were so polite and hard working. They cleaned up the yard completely after all the tree removals, and pine trees thinned out so I do not have to worry about the winds or El Nino rain.…

Tree stump grindingTree stump removalTree trimming & pruning
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Need the option of additional stars for better than 5. Alex and his crew WAY EXCEEDED our expectant expectations. They were pleasant, quick, and incredibly thorough with every aspect of their commitment. They switched gears to include trimming another three to help the tree fix years of previous bad cuts The removed…

Customer photo from R's review
Tree stump grindingTree stump removalTree trimming & pruning
Greg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Alex and his team were prompt, polite, and very efficient. We had three oaks long overdue for pruning, with overhangs into multiple neighboring yards, and with terrible access to boot. They prepped, tarped, thoroughly cleaned, and restored all four yards cleaner than they were! The oaks look beautiful and balanced.…

Customer photo from Greg's reviewCustomer photo from Greg's review
Reasonable priceTree trimming & pruning
Ruth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing service Alex came in with his crew did a great job cleaned up after themselves picked up every leaf in the yard. They left the place better than they found it most important. My trees look great.

Tree trimming & pruning
Dane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alex Tree Service did a great job pruning our tree. They were very clean and didn’t leave any mess. We will be using them again.

Reasonable priceTree trimming & pruning
cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a super great job on our old overgrown Chinese Elm, great price too!

Tree trimming & pruning
Sandy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alex did a great job thinning our oak tree along the parkway. It helps reduce the amount of leaves falling into our yard. He also did an exceptional job cleaning up all the leaves along the parkway, sidewalk, and from our yard. The leaves had built up quite a few layers over the years but he got it all!

Great priceTree trimming & pruning
Coleen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alex Tree Service is a family owned business and they are amazing! They mean business when they do what they were asked to do. They all worked together very well and did an absolutely wonderful job. I would highly recommend them. Honest and hard-working.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wow. Incredible. On time, professional, very detailed and my yard never looked better than when they finished. Get on their schedule!k

Great priceTree trimming & pruningService not listed
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly. Easy to schedule. Came on time. Solid work. Affordable prices. Will definitely be using them again in the future.

Reasonable priceTree trimming & pruning
Betsy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex Tree service always does a professional job—they are very knowledgeable about tree species and always do a complete job cleaning up.

Tree stump grindingTree trimming & pruningTree removal
FrankLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

4th time using Alex's service Arrived on time Professional & respectful Executed their skill sets as discussed Made sure nothing was damaged as branches fell Cleaned up as expected Got what I paid for and expected I plan to continue this business relationship Again, thank you Alex

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality
Warehouse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m sure that there are other services that can rival Alex’s services but he’s one top contender to recon. Aside from him, being on time and professional, and many other great qualities that I can list, I simply just want to say I recommend this company

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Professionalism
Evette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic job—trimmed two overgrown trees. On time, professional, awesome clean up. We have used this company in the past—they are amazing. I give the highest recommendation possible.

Customer photo from Evette's reviewCustomer photo from Evette's reviewCustomer photo from Evette's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

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