Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
Google reviewers rate All About Floors 4.5 out of 5 based on 39 reviews. Customers frequently praise the store's punctuality, communication, and affordable pricing for services including carpet, wood, and tile installation. Positive feedback highlights the team's efficiency, attention to detail, and willingness to move furniture. However, low-star reviews cite a pattern of inadequate job site preparation leading to dust contamination and a lack of follow-up communication for scheduled appointments.
Data from Google, last updated October 31, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
39 Google reviews we collected
Phrases our text analysis found in 31 written reviews
How often each topic comes up in the written reviews
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quality of work and attention to detail is magnificent.”
“We were impressed by the efficiency of the entire process, and won't hesitate to recommend him.”
“Do not recommend.”
“Very professional from the sales person to installer.”
“They get the job done in a timely manner and are very dependable.”
“All about floors did my floors 7 years ago, very affordable and very professional.”
“…y for an important event, but they were also incredibly friendly and easy to work with.…”
“Communication is superb with honest updates.”
praise complaint · found by our text analysis, Google review wording unchanged.
Amazing company. I've been in the construction industry for many years and cannot remember a better flooring outfit. Communication is superb with honest updates. Quality of work and attention to detail is magnificent. They are a true partner on the job, working to give the best product for the customer. From the…
Got my new floors installed and just love them so much.. not only was the floors awesome beautiful the staff the team was amazing.. the guys moved all my furniture put everything back when finished. 10000% will use all about floors when I do my bedrooms.. big shout out to Sophia & Amanda.. they helped me pick the…
I needed carpet for my master bedroom right away. So I could get my house on the market. They stepped up within four days it was done. They were able to have it finish within 4 hours. Very professional from the sales person to installer. This was during Memorial Day weekend. I very much appreciate of All About…
We had carpet installed in two bedrooms, and Monty at the Forney location was a great to do business with. He was very helpful, courteous, and professional. We were impressed by the efficiency of the entire process, and won't hesitate to recommend him.
All About Floors is amazing to work with! We recently had our entire flooring replaced and they not only did a wonderful job, the support and aftercare has been top notch! Highly recommend 🤩🤩🤩🤩🤩
Absolutely trash customer service. I'll buy from iDeal floors before ever working with them again.
4.5 ★★★★★ 39 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Five Star in every way! Highly recommend!
Thank you! It was our honor to be able to help!!
Amazing company. I've been in the construction industry for many years and cannot remember a better flooring outfit. Communication is superb with honest updates. Quality of work and attention to detail is magnificent. They are a true partner on the job, working to give the best product for the customer. From the field to the office it has been seem less. How do I give more than 5 stars.
Got my new floors installed and just love them so much.. not only was the floors awesome beautiful the staff the team was amazing.. the guys moved all my furniture put everything back when finished. 10000% will use all about floors when I do my bedrooms.. big shout out to Sophia & Amanda.. they helped me pick the right color was no pressure it was all a great experiment. Will send friends & family there to buy floors. And will be back. Thanks to all about floors making my house beautiful
Tracie, thank you for the wonderful review. We're thrilled Sophia, Amanda and the team made your home beautiful and the process easy. We value your feedback and are committed to continuous improvement to earn your referrals and future business.
I needed carpet for my master bedroom right away. So I could get my house on the market. They stepped up within four days it was done. They were able to have it finish within 4 hours. Very professional from the sales person to installer. This was during Memorial Day weekend. I very much appreciate of All About Floors. They also matched the color and style of the other carpet other bedrooms. Thank you All About Floors I would suggest anyone that need Floor install. They are people you would want.
Thanks so much, Steven! We appreciate your feedback and are committed to continuous improvement to keep delivering fast, professional installs for every customer.
We had carpet installed in two bedrooms, and Monty at the Forney location was a great to do business with. He was very helpful, courteous, and professional. We were impressed by the efficiency of the entire process, and won't hesitate to recommend him.
Thank you, Janet! We're thrilled Monty and the Forney team made your carpet installation smooth and professional. We value your feedback and will keep improving to continue earning your recommendation.
All About Floors is amazing to work with! We recently had our entire flooring replaced and they not only did a wonderful job, the support and aftercare has been top notch! Highly recommend 🤩🤩🤩🤩🤩
Absolutely trash customer service. I'll buy from iDeal floors before ever working with them again.
I apologize that you had a bad experience- I am not sure who you are because I do not see a name on your profile but if you reach out to the office we would be happy to help rectify this. Thanks!
The team at All About Floors did an absolutely phenomenal job repairing a portion of a floor in my clients' home that nobody else would touch. We are so grateful for Patty and her amazing team!
Thank you for your review and trusting us with your client! We take pride in all we do! Thank you! :)
We recently had new floors installed, and we couldn't be happier with the results! They did an absolutely wonderful job—everything looks flawless. Not only were they able to accommodate us on short notice to ensure our space was ready for an important event, but they were also incredibly friendly and easy to work with. Their professionalism and attention to detail truly stood out. If you're looking for quality flooring installation and top-notch service, I highly recommend them!
Thank you so much for the review and more importantly for trusting us with your business! We are so happy that you are enjoying your floors and that we were able to help you!
All about floors did my floors 7 years ago, very affordable and very professional. I am going to have them do the floors in my new home I just purchased. They get the job done in a timely manner and are very dependable.
Thank you for the review and we are happy we could be your trusted flooring company!
Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
