Pest control service · Long Beach, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 61 termite control servicesiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★734 Google reviews · 17 photos
94%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$214typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate All Pest Pros 4.9 out of 5 based on 734 reviews, with the owner responding to 98% of them. Customers frequently cite punctuality, thorough inspections, and clear communication regarding termite, rodent, and general pest control services. While many praise the professionalism and next-day scheduling, some low-star reviews mention issues with missed appointments, incomplete treatments, or high pricing quotes.
Google rating: 4.9 out of 5 from 734 reviews (94% five-star).
Reviews on this page: 734 Google reviews (472 with written comments, 5 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 17, 2026.
Service: Termite Control Service serving Long Beach, California.
Data from Google, last updated October 26, 2026.
Score profile vs other termite control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
All Pest ProsTermite Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Pest Pros: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Pest Pros: 91/100 on this factor. Category median: 89.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Pest Pros: 95/100 on this factor. Category median: 97.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Pest Pros: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Pest Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Pest Pros: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
734 Google reviews we collected
4.9of 5
5 stars69394%
4 stars264%
3 stars61%
2 stars30%
1 star61%
Praise vs complaints
Phrases our text analysis found in 472 written reviews
99%praise
Praise72299%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1922%
Reasonable5664%
Overpriced56%
Not sure89%
$214+107% vs typical termite control services
Middle half of what 55 customers paid ($86–$371) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26937%
Quality & results16222%
Speed & response11416%
Communication7811%
Would recommend487%
Price & value314%
Honesty & trust274%
What customers talk about
We read 472 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“very friendly, pleasant, thorough, informative and helpful too!”
“Jose did a very thorough termite inspection and was very knowledgeable & great at explaining everything (with photos as well!”
“Horrible!”
“Friendly, professional, super nice, clean, and efficient!”
“He took his to explain to me the entire tenting process and what it entails and took his time to answer my questions and concerns.”
“I definitely recommend their services and shoutout to Jose for always taking care of us!”
“They were reasonably priced and told me the truth about what I needed and didn't need.”
“Very expensive quote!”
“He was very professional, honest, thorough, and up front.”
People customers mention
Marvin19 reviews
Jose13 reviews
Walter11 reviews
Rigo8 reviews
Victor6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All Pest Pros for 8 kinds of job. Pick one to see what they paid and said.
TimLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I’ve used All Pest Pro’s for a very long time. They are a very professional company. Jose very thorough doing my annual inspection. He’s very personable and efficient. Thank you.
Paid $200+Great priceGeneral pest inspectionTermite inspection
Karen7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We have been happy customers of All Pest Pros for many years for termite & rodent control, and added monthly bug/pest control this year. Today we had our annual inspection with Jose...very friendly, pleasant, thorough, informative and helpful too!
MariaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We really liked Pest Pros, very professional and competent, from doing the checking to actually doing the treatment.
Paid $200+Reasonable priceTermite extermination
Rosa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Walter did an excellent job with the termite treatment at my home. He was polite and professional.
Paid $200+Reasonable priceTermite extermination
DianaLocal Guide · 76 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very professional. Tell you exactly what they're going to do. Pleasant attitude.
Paid $200+Great price
LisaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Victor came out and was on time. He answered our questions and made us feel comfortable with the process. The payment process was easy as well. We definitely will use this co again .
I’ve used All Pest Pro’s for a very long time. They are a very professional company. Jose very thorough doing my annual inspection. He’s very personable and efficient. Thank you.
Price assessment: Great price
Price: $200+
Services: General pest inspection, Termite inspection
Pest type: Termites, Rodents
Response from the owner · 2 years ago
We've been happy to help protect your home from the damage caused by unwanted pests, Steve. Thank you for allowing us to serve you and for taking the time to leave a review.
Karen Palty7 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
We have been happy customers of All Pest Pros for many years for termite & rodent control, and added monthly bug/pest control this year. Today we had our annual inspection with Jose...very friendly, pleasant, thorough, informative and helpful too!
Friendly, professional, super nice, clean, and efficient! Jose did a very thorough termite inspection and was very knowledgeable & great at explaining everything (with photos as well!). Able to schedule service for the next day. Walter was our technician for the termite extermination and general pest control service-- he also was fantastic-- professional, clean, and fast, and explained every step of the process. Thanks for making an anxiety-inducing issue a breeze to get taken care of! Highly recommend this team all around.
Price assessment: Reasonable price
Services: Termite inspection, Termite extermination, General pest inspection
Pest type: Termites
Response from the owner · 3 weeks ago
Thank you so much for the review, Kelly! We’re happy to hear Jose made the inspection thorough and easy to understand, and that Walter provided the same level of care during the termite and pest control treatments. We’ll be sure to pass along your kind words to both of them. Thank you for trusting All Pest Pros!
John TravisLocal Guide · 51 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
We really liked Pest Pros, very professional and competent, from doing the checking to actually doing the treatment.
Price assessment: Reasonable price
Price: $200+
Services: Termite extermination
Pest type: Termites
Response from the owner · 3 weeks ago
Thank you so much for the kind review, Maria! We’re glad to hear you had a great experience with our team from the termite inspection through the treatment. We truly appreciate you choosing All Pest Pros!
Rosa Furumoto2 reviewsiTotal number of Google reviews Rosa has written across all businesses on Google Maps, not just this one.
Walter did an excellent job with the termite treatment at my home. He was polite and professional.
Price assessment: Reasonable price
Price: $200+
Services: Termite extermination
Response from the owner · a month ago
Rosa, thank you so much for the kind review! We’re glad to hear you were happy with Walter’s service, and we really appreciate you choosing All Pest Pros!
Diana GalbreathLocal Guide · 76 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Very professional. Tell you exactly what they're going to do. Pleasant attitude.
Price assessment: Great price
Price: $200+
Response from the owner · 2 months ago
Thank you for the nice review, Diana! We appreciate you choosing All Pest Pros and we're here to help if you ever need our services in the future.
Amanda Lauren ArnoldLocal Guide · 18 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
My mom has been using All Pest Pros for years now and they have helped with putting barriers to keep away and kill mosquitos, spiders, water bugs, and roaches. The summer brings all of these insects out and anytime we have had a problem they have scheduled us next business day and their services actually work. I now have my own place and before moving my things in I made sure they sprayed my entire place. I definitely recommend their services and shoutout to Jose for always taking care of us!!!
Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
Response from the owner · 2 months ago
Amanda, thank you so much for the kind review! We really appreciate your family trusting All Pest Pros over the years, and we’re glad to hear Jose has been helping keep your home pest-free.
Andy TranLocal Guide · 42 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Jose, came right on time as it should be. Great first impression! He's quick and fast regarding the tent evaluation. Came into my house offering to wear booties- for many asian households that is a Must and he Aced IT!!!! THANK YOU for that!!!!
He took his to explain to me the entire tenting process and what it entails and took his time to answer my questions and concerns. Very nice experience as this was my very first time getting my house quoted for a tent. Left and emailed me the quote in the timeframe he said he was going to send it. A+ for customer service ! Couldn't ask for anything else. Thank you, Jose.
Response from the owner · 2 months ago
Thank you for the wonderful review, Andy! We’re glad Jose made a great first impression and took the time to clearly explain what can be an intimidating process. We’re proud to have him on the All Pest Pros team!
LisaLocal Guide · 11 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Victor came out and was on time. He answered our questions and made us feel comfortable with the process. The payment process was easy as well. We definitely will use this co again .
Thank you for the excellent review, Lisa! We’re glad Victor was able to make you feel comfortable throughout the termite treatment process. We truly appreciate you choosing All Pest Pros and look forward to helping you again in the future!
