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All Phase Electric, LLC

Electrician · Anchorage, AK · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty90−1Momentum penalty64−3.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 20 lighting installation servicesPosition by Experts Score among all companies we track in this category. · better than 5%
4.9 ★★★★★ 196 Google reviews · 23 photos
97%five-star reviews
4.65★last 12 monthsAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
12%reviews answered by the owner
$1.3ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

All Phase Electric, LLC at a glance

Google reviewers rate All Phase Electric 4.9 out of 5 based on 196 reviews, with the owner responding to 12% of them. Customers frequently praise the company for punctuality, professional communication, and efficient completion of services like generator installations, EV charger setups, and home repairs. However, low-star reviews highlight recurring issues with delayed quotes, missed appointments, and poor follow-up communication regarding specific generator problems.

  • Google rating: 4.9 out of 5 from 196 reviews (97% five-star).
  • Reviews on this page: 196 Google reviews (152 with written comments, 6 with photos).
  • Owner responses: the business replied to 12% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Lighting Installation Service serving Anchorage, Alaska.

Data from Google, last updated October 27, 2026.

Score profile vs other lighting installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

Satisfaction88Reliability79Craft & service90Value100Momentum64Replies to reviews30Satisfaction: 88 (median 91)Reliability: 79 (median 89)Craft & service: 90 (median 98)Value: 100 (median 100)Momentum: 64 (median 100)Replies to reviews: 30 (median 84)
All Phase Electric, LLCLighting Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Phase Electric, LLC: 88/100 on this factor. Category median: 91.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Phase Electric, LLC: 79/100 on this factor. Category median: 89.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Phase Electric, LLC: 90/100 on this factor. Category median: 98.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Phase Electric, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Phase Electric, LLC: 64/100 on this factor. Category median: 100.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Phase Electric, LLC: 30/100 on this factor. Category median: 84.D
30

Bar = this company · dark tick = category median.

Star ratings

196 Google reviews we collected

  • 5 stars19097%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star53%

Praise vs complaints

Phrases our text analysis found in 152 written reviews

  • Praise30897%
  • Complaints83%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1155%
  • Reasonable840%
  • Overpriced15%
  • Not sure00%
$1.3k+159% vs typical lighting installation services

Middle half of what 12 customers paid ($243–$3.4k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8928%
  • Speed & response6721%
  • Quality & results5216%
  • Would recommend4414%
  • Communication3511%
  • Price & value206%
  • Honesty & trust93%

What customers talk about

We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were professional, hardworking, honest, and truly went above and beyond to make sure everything was done right.”
  • “Doug and Kera did an excellent job and finished both jobs timely and efficiently.”
  • “They took the time to answer every single question I had and explained everything thoroughly so I understood exactly what they were doing and why.”
    “Pat came out and helped me figure out why my app was not working for our generator, very professional and knowledgeable.”
  • “I highly recommend All Phase for your electrical needs.”
    “Can't recommend them enough.”
  • “Great communication and efficient high quality work.”
  • “All Phase Team is always timely, courteous, professional and affordable.”
    “Called them to come out for a quote they came out within a few days.”
  • “Dependable, very knowledgeable, informative, and friendly.”

People customers mention

  • Patrick 5 reviews
  • Charlie 3 reviews
  • Justin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired All Phase Electric, LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t say enough wonderful things about All Phase Electric! From start to finish, they were absolutely amazing. They were professional, hardworking, honest, and truly went above and beyond to make sure everything was done right. They took the time to answer every single question I had and explained everything…

Paid $5,000+Reasonable price
dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Generator finally delivered and hooked to house electric. 12 days after concrete pad dropped off. No fuel connected, generator is useless at this point. No operating instructions, no connecting to Wi-Fi. Left messages, numerous calls. On a scale of 1-10, communication from company has been a solid 1. Technician is fine.

Paid $5,000+Overpriced
ChristopherLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All Phase Team is always timely, courteous, professional and affordable. Best in the valley!

Paid $1–500
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great team. Very responsive. Every time I’ve had electrical work done at my home it’s been done right, and in a timely manner. They educated me on potential fire hazards as well to address. Grateful.

Paid $1,000–1,200Reasonable priceElectrical inspections
PLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a great job. Quick and efficient, I will definitely be using them again.

Paid $200–400Reasonable priceGeneral repairs
Luke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys did a very professional job of sorting out and correcting some things which were originally done incorrectly. They were very patient in dealing with the father-in-law, who is 95 and legally blind.

Customer photo from Luke's review
Paid $2,000+Reasonable priceGeneral constructionElectrical inspectionsElectrical wiring installation

Photos

Customer reviews

4.9 ★★★★★ 196 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Renae Nelson5 reviewsTotal number of Google reviews Renae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent knowledge and customer service!!!! Thank you!

  • Price assessment: Great price
  • Services: Fan installation
  • Response time: 2–4 hr
Susan Daniels3 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt, thorough, very professional. Great work, great presence.

  • Price assessment: Reasonable price
  • Price: $1,500–2,000
  • Response time: 0–1 hr
Tracy lorentz4 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t say enough wonderful things about All Phase Electric! From start to finish, they were absolutely amazing. They were professional, hardworking, honest, and truly went above and beyond to make sure everything was done right. They took the time to answer every single question I had and explained everything thoroughly so I understood exactly what they were doing and why. That kind of communication and customer service is hard to find these days! We will definitely use them and recommend them! Tracy

  • Price assessment: Reasonable price
  • Price: $5,000+
Rena Marie Paulus13 reviewsTotal number of Google reviews Rena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and kind staff!

  • Services: Electrical wiring installation, Light fixture installation, Electrical outlet & switch relocation, Electrical panel replacement or upgrading
dan robinson9 reviewsTotal number of Google reviews dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Generator finally delivered and hooked to house electric. 12 days after concrete pad dropped off. No fuel connected, generator is useless at this point. No operating instructions, no connecting to Wi-Fi. Left messages, numerous calls. On a scale of 1-10, communication from company has been a solid 1. Technician is fine.

  • Price assessment: Overpriced
  • Price: $5,000+
Scott McCavit10 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Doug and Kera did an excellent job and finished both jobs timely and efficiently. I highly recommend All Phase for your electrical needs.

Response from the owner · 3 months ago

Thank you so much for the glowing review, Scott! We're thrilled to hear that Doug and Kera provided excellent service and completed the jobs efficiently. Your recommendation means a lot to us at All Phase Electric. If you ever need electrical work again, we're here to help!

Doug Packa4 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication and efficient high quality work.

Response from the owner · 3 months ago

Thank you so much for the fantastic 5-star review, Doug! We're thrilled to hear you appreciated our communication and the high-quality work we strive for at All Phase Electric, LLC. Your satisfaction means the world to us!

Rea Miller7 reviewsTotal number of Google reviews Rea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and professional

Christopher KurkaLocal Guide · 11 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All Phase Team is always timely, courteous, professional and affordable. Best in the valley!

  • Price: $1–500
Response from the owner · 3 months ago

Thank you so much for the glowing review, Christopher! We're thrilled to hear that you found the All Phase Electric, LLC team to be timely, courteous, and professional. Your support means the world to us, and we're proud to be considered the best in the valley! If you need anything in the future, just let us know!

Robert Schnell4 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team. Very responsive. Every time I’ve had electrical work done at my home it’s been done right, and in a timely manner. They educated me on potential fire hazards as well to address. Grateful.

  • Price assessment: Reasonable price
  • Price: $1,000–1,200
  • Services: Electrical inspections
Response from the owner · 4 months ago

Thank you so much for the fantastic 5-star review, Robert! We're thrilled to hear that you had a great experience with our team at All Phase Electric, LLC. It's wonderful that our responsiveness and timely work met your expectations, and we’re glad we could educate you on fire hazards too. Your safety is our priority! We truly appreciate your trust in us for your electrical needs. Looking forward to serving you again!

All Phase Electric, LLC on Google Maps →

Business details