Josh A4 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy beloved car’s life has been extended again (2012)! Transparency, kindness, and speed! A+
All Points Auto Electric
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%46+3.3Momentum penalty82−1.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#115 of 148 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 22%
4.9 ★★★★★ 477 Google reviews · 24 photos
95%five-star reviews
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
6.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Oct 2026latest review
All Points Auto Electric at a glance
Google reviewers rate All Points Auto Electric 4.9 out of 5 based on 477 reviews. Customers frequently praise the shop for accurate electrical diagnostics, transparent pricing, and rapid turnaround times that often exceed other local providers. Positive feedback highlights clear communication and the ability to resolve complex vehicle issues efficiently. However, several low-star reviews criticize the business for high diagnostic fees, overpriced labor quotes, and instances where repairs were deemed unnecessary or incomplete.
- Google rating: 4.9 out of 5 from 477 reviews (95% five-star).
- Reviews on this page: 477 Google reviews (406 with written comments, 5 with photos).
- Owner responses: the business replied to 16% of reviews.
- Most recent review: October 20, 2026.
- Service: Auto Repair Shop serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Points Auto Electric: 81/100 on this factor. Category median: 87.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Points Auto Electric: 67/100 on this factor. Category median: 83.B
67
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Points Auto Electric: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Points Auto Electric: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Points Auto Electric: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Points Auto Electric: 46/100 on this factor. Category median: 59.C
46
Bar = this company · dark tick = category median.
Star ratings
477 Google reviews we collected
- 5 stars45395%
- 4 stars82%
- 3 stars20%
- 2 stars41%
- 1 star102%
Praise vs complaints
Phrases our text analysis found in 406 written reviews
- Praise87097%
- Complaints233%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1537%
- Reasonable2459%
- Overpriced25%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response15117%
- Price & value15117%
- Quality & results14316%
- Would recommend13215%
- Honesty & trust13015%
- Staff & attitude12013%
- Communication667%
What customers talk about
We read 406 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I got my car back within 24 hours of my first phone call, and they were transparent and kind the whole time.”
“We were able to get the appointment on their schedule quickly and Eddie charged a fair price.”
“Overpriced labor quoting.”
“All Points Auto Electric, Eddie and his Crew did a great job on our Ford Mustang convertible.”
“…st me about $1000 - $2000 to replace the entire module that had been damaged.…”
“We Highly Recommend them for any electrical work you have on your vehicles.”
“I would not recommend no one to go here.”
“It is nice to know a mechanic who knows what they are doing and is transparent and trustworthy.”
“Eddie and his team were so helpful and we could tell they put a lot of effort into servicing our car and we’re so thankful they were able to fix it up!”
“They finished the job at the time frame they said it will be done and in between communicated to me the status of my car.”
People customers mention
- Eddie 98 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All Points Auto Electric for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
My beloved car’s life has been extended again (2012)! Transparency, kindness, and speed! A+
Kurihi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Highly recommend! We took our car to two other places before here and were beginning to think our car was just unfixable. Even the Toyota center couldn’t figure out what was wrong! Eddie and his team were so helpful and we could tell they put a lot of effort into servicing our car and we’re so thankful they were able to fix it up!
Reasonable priceElectrical repair
Aidan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
YOU NEED TO Go here for your car needs. My car wouldn’t start at all. Had it towed there. They guaranteed it would be resolved, and they delivered literally in like a day or less. I had a mobile mechanic come the week prior telling me that my vehicle was in salvageable. These guys really were a tremendous help!
Reasonable priceElectrical repair
Reese’sLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★
Overpriced labor quoting. Quoted $2200 for an un needed electrical fix another shop fixed is less than half the time doing what was needed. Also fear factored me.
andreaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Eddie and the team have made my experience so amazing! I went to another mechanic who said I needed a whole new fuel tank and wanted to charge me $2,300. Something didn’t feel right, so I got a second opinion and was referred here. They properly diagnosed my issue, it was actually an electrical problem, nothing to…
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
These guys do a great job and are honest! They don't try to nickel and dime you for things your vehicle doesn't need! Their focus is getting you back on the road quickly and safely!
Reasonable priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 44 | — |
| Electrical | 43 | — |
| Electrical repair | 33 | — |
| Engine repair | 22 | — |
| Oil change | 21 | — |
| Auto engine diagnostic | 19 | — |
| Electrical system service & repair | 12 | — |
| Brakes | 11 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 477 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kurihi Chargualaf7 reviewsTotal number of Google reviews Kurihi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend! We took our car to two other places before here and were beginning to think our car was just unfixable. Even the Toyota center couldn’t figure out what was wrong! Eddie and his team were so helpful and we could tell they put a lot of effort into servicing our car and we’re so thankful they were able to fix it up!
- Price assessment: Reasonable price
- Services: Electrical repair
Aidan Szwec5 reviewsTotal number of Google reviews Aidan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYOU NEED TO Go here for your car needs. My car wouldn’t start at all. Had it towed there. They guaranteed it would be resolved, and they delivered literally in like a day or less. I had a mobile mechanic come the week prior telling me that my vehicle was in salvageable. These guys really were a tremendous help!
- Price assessment: Reasonable price
- Services: Electrical repair
Reese’s PerspectiveLocal Guide · 23 reviewsTotal number of Google reviews Reese’s has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOverpriced labor quoting. Quoted $2200 for an un needed electrical fix another shop fixed is less than half the time doing what was needed. Also fear factored me.
Hector1 reviewTotal number of Google reviews Hector has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCall oo
andrea rebocaLocal Guide · 21 reviewsTotal number of Google reviews andrea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEddie and the team have made my experience so amazing! I went to another mechanic who said I needed a whole new fuel tank and wanted to charge me $2,300. Something didn’t feel right, so I got a second opinion and was referred here. They properly diagnosed my issue, it was actually an electrical problem, nothing to do with the fuel tank at all. I got my car back within 24 hours of my first phone call, and they were transparent and kind the whole time. I will forever go here for any car issues, I trust them so much! I’ve had my car for a week now and it’s running perfectly fine! And to think, if I had gone with the sketchy mechanic (ATX 512 Mobile Mechanic Global, btw) I would’ve been out thousands of dollars and the issue still wouldn’t have been fully resolved. I am so grateful for them!!!!
Sarah Sullivan2 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys do a great job and are honest! They don't try to nickel and dime you for things your vehicle doesn't need! Their focus is getting you back on the road quickly and safely!
- Price assessment: Reasonable price
- Services: Service not listed
RosieRe RosieReLocal Guide · 196 reviewsTotal number of Google reviews RosieRe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAll Points Auto Electric, Eddie and his Crew did a great job on our Ford Mustang convertible. The driver side window was not working. We thought it was just the switch but on an 11-year-old car, it turned out to be the motor. Eddie and his crew ordered a new motor from Ford dealership in Dallas, had this fixed within 4 days of dropping off our car. We took our vehicle to the Ford dealership a month early (July) in South Austin and left it for 11 days including the weekend. They said there was nothing wrong with our window and it was working just fine. When we picked it up the window was still not working. We told the technician and he said that it must just be an intermittent problem and we could leave it again, by creating a new work order and paperwork if we wanted? We were so disappointed with the way the Ford dealership people treated us in South Austin. We said no thank you and we left. We are so glad we found Eddie and his Crew to do the work correctly and get it done within 4 days. Y'all are a godsend. Thank you! We Highly Recommend them for any electrical work you have on your vehicles. Thank you Eddie and crew for doing such a great job.
- Price assessment: Reasonable price
- Services: Electrical repair
NK5 reviewsTotal number of Google reviews NK has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI paid $175 for a diagnostic on a wiring issue, but unfortunately, the results didn't clarify where the actual problem was located. It felt like I paid to confirm information I already had.
- Price assessment: Overpriced
- Services: Electrical repair
Chris Martinelli14 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood price, communication, and turnaround time. Much appreciated and will return!
Business details
- Address: 2700 E 7th St, Austin, TX 78702
- Phone: (512) 482-9800
- Website: theautoelectric.com
- Service area: Austin, TX