HVAC CONTRACTORS · HOUSTON, TX
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Better than 19% of HVAC contractors · #54 of 67

4.9★2,019 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ D'Merri · Edited a day ago

As with all All-Star professional technicians, Kollin was honest, professional, and competent. He has completed several plumbing projects and his work is both consistent and high quality work. I highly recommend and will continue to use All-Star again.

Paid $200–400Reasonable priceHeating system maintenanceHVAC system maintenance+ Punctuality+ Value
★★★★★ Vernita · Edited 2 days ago

Bobby arrived on time and checked the HVAC system and related systems, and communicated to me the status of the systems.

Paid $1–100Great priceHVAC system maintenance
★★★★★ Jeff · Edited a week ago

Friendly service at a reasonable price as usual! I never call anyone else when we have an a/c and heating problem.

Paid $1,200–1,400HVAC system repairHVAC system maintenance
★★★★★ Amanda · a week ago

Kollin came out and was able to find the problem with my vanity backing up almost immediately and cleaned the line quickly and efficiently!

Paid $400–600Great priceDrain cleaning
★★★★★ Thomas · Edited 2 weeks ago

All-Star came out on Oct 6th to install a new heater and air conditioner the crew did a great job 4 1/2 hours they where done. Both units are working great. The crew was very professional and knowledgeable they took all the old equipment and did a great job cleaning up. I was very happy with the price. I had other…

Paid $2,000+Reasonable priceHVAC system maintenance+ Professionalism
★★★★★ Matt · Edited 2 weeks ago

Larissa was very friendly and professional. She installed a scrubber and some sort of light, and she replenished our freon supply. She explained everything that she was doing. We really enjoy working with All Star and will request Larissa as out tech in the future..

Paid $2,000+Not sureHVAC duct & vent installation+ Value

vs category

Blue = All, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (69 reviews)2024-Q2: 4.95★ (146 reviews)2024-Q3: 4.80★ (115 reviews)2024-Q4: 4.84★ (67 reviews)2025-Q1: 4.76★ (46 reviews)2025-Q2: 4.77★ (104 reviews)2025-Q3: 4.80★ (107 reviews)2025-Q4: 4.85★ (75 reviews)2026-Q1: 4.88★ (93 reviews)2026-Q2: 4.82★ (173 reviews)2026-Q3: 4.71★ (153 reviews)2026-Q4: 4.77★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+543 / −4
Professionalism
+678 / −4
Responsiveness
+593 / −1
Punctuality
+579 / −0
Value
+436 / −5

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