HVAC CONTRACTORS · HOUSTON, TX
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Better than 19% of HVAC contractors · #54 of 67

4.9★2,019 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

All Star A/C, Plumbing & Electrical for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.268
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 268 Google reviews tagged “A/C system repair” · showing 20

★★★★★ Brannan · Edited 4 days ago

Performed great work and excellent experience and service!! Highly recommend their service.

HVAC system repairA/C system repair+ Professionalism
★★★★★ Katharine · Edited a week ago

Love All Star; they treat you like family. Thank you, Katie, for being so awesome and helpful. Your technician was very knowledgeable.

Great priceHVAC system maintenanceA/C system repair
★★★★★ Kimberly · Edited 2 weeks ago

Bobby came out to check my AC (issue with it not cooling). He communicated his arrival time and was very thorough in assessing my AC system. He educated me & I appreciate that!

A/C system repair
★★★★★ Kevin · Edited 2 weeks ago

Honest company. The annual preventative maintenance/ checkup is a great deal. This program is money well spent. My tech, Hugo has gone above and beyond each time he has serviced my house. Updated 10.6.26 I had Larissa do some work on my furnace. She completed the work timely, professionally, and cleanly.

Reasonable priceHVAC system maintenanceA/C system repair
★★★★★ Frank · Edited 3 weeks ago

All Star was out this morning to do a AC system check up. They have a great maintenance program and it’s very affordable. Bobby came out and did the check. Bobby was on time and did a wonderful job. Great guy! I have been doing business with All Star for over 15 years. It is the owner and I was one of his first…

Great priceA/C system repair
★★★★★ Denisse · Edited 3 weeks ago

Thank you Juan! I would recommend All Star A/C. Ask for Juan he's knowledge & a professional.

Paid $600–800Reasonable priceA/C system repair
★★★★★ B · 4 weeks ago

Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ John · Edited a month ago

All Star has great customer service!

Paid $1,400–1,600Not sureA/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Julie · Edited a month ago

The customer service is outstanding! They arrive on time and did a great job! I have used them for repair and replacement of my unit. Highly recommended!

Paid $1,400–1,600Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Porschia · Edited a month ago

We needed AC repairs and Larissa was sent over! I cannot sing her praises enough! She is absolutely amazing. She is knowledgeable, honest completely fair explains how everything works, and the process found all kinds of things that other companies didn’t find And we had other work by other companies that were…

Paid $1,400–1,600Great priceA/C system repair
★★★★★ Phil · Edited a month ago

Kudos to Lazaro for diagnosing the start-up issue with our new 5 ton Amana compressor. He may have discovered these units will require a hard start kit as they use a "coresense" fault detector which cuts off the compressor during low voltage starts. Hopefully, this will fix our problem. Laz is an excellent tech…

Reasonable priceA/C system maintenanceA/C system repair+ Punctuality+ Quality
★★★★★ Rachel · Edited a month ago

I’ve used All Star for several years now and they’re continually reliable, understanding, and honest. All the guys who have come out have been respectful, more than willing to answer all my questions, and given me space to consider their recommendations on work needing done. Will continue to use them and recommend…

A/C system maintenanceA/C system repair
★★★★★ B · Edited a month ago

I want to THANK YOU JUAN for your kindness & getting my home back to normal. After no air for 3 days it's was a BLESSING to have your company take care of us!!!! We appreciate the prompt response & service.

A/C system repair
★★★★★ K · a month ago

My AC randomly stopped working in the middle of the night & even though it came back on a bit later, I still wanted to have it checked out anyway. I was easily able to book online & get an AC appointment for the following morning—which was a Sunday! Lazaro arrived on time & thoroughly checked out the attic system &…

Paid $1–200Great priceA/C system repair
★★★★★ Kurt · a month ago

Very professional and always pleased with their service!

Paid $2,000+Reasonable priceA/C system maintenanceA/C system repair
★★★★★ PennyLane · 2 months ago

Absolutely amazing service! Katie was professional, knowledgeable, and dependable from beginning to end. She explained everything clearly and made sure we were completely taken care of. It’s refreshing to work with someone who truly cares about her customers and takes pride in her work. I highly recommend Katie and…

Paid $800–1,000Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
★★★★★ James · 2 months ago

Excellent emergency service at a reasonable price.

Reasonable priceA/C system repair
★★★★★ Jancarlos · 2 months ago

Ed and Briana were super nice and helpful, the work was done quickly and accurately. Definitely will contact then again when I’m having AC problems

Paid $400–600Reasonable priceA/C system repair
★★★★★ Royce · 2 months ago

Antonio was great!! He is very knowledgeable, on time, knows what he is doing and has great customer service. He really deserves 10 Stars!! I would recommend All Star and their people to anyone that needs service

Paid $400–600Great priceA/C system repair
★★★ King · 2 months ago

Got us back up and running 🏃 but definitely over price.

Paid $2,000+OverpricedA/C system maintenanceA/C system repairThermostat installation

Show more a/c system repair reviews (248 more) →

vs category

Blue = All, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (69 reviews)2024-Q2: 4.95★ (146 reviews)2024-Q3: 4.80★ (115 reviews)2024-Q4: 4.84★ (67 reviews)2025-Q1: 4.76★ (46 reviews)2025-Q2: 4.77★ (104 reviews)2025-Q3: 4.80★ (107 reviews)2025-Q4: 4.85★ (75 reviews)2026-Q1: 4.88★ (93 reviews)2026-Q2: 4.82★ (173 reviews)2026-Q3: 4.71★ (153 reviews)2026-Q4: 4.77★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+543 / −4
Professionalism
+678 / −4
Responsiveness
+593 / −1
Punctuality
+579 / −0
Value
+436 / −5

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