HVAC CONTRACTORS · HOUSTON, TX
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Better than 19% of HVAC contractors · #54 of 67

4.9★2,019 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

All Star A/C, Plumbing & Electrical for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

★★★★★ Abby · a month ago

We love All Star AC! They always provide great service in a timely manner.

Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent repair
★★★★★ Jena · Edited 3 months ago

Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…

Paid $900–1,000Reasonable priceA/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Kat · Edited 10 months ago

I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · Edited 2 years ago

6/23/2024 update. We had an emergency clog causing the thermostat not to work and All Star scheduled me immediately and Brayan came out and did wonderful work and give helpful tips for the future. The service is amazing here! I recently had All Star install a brand new unit into my house. To begin it started by the…

Heating system installationInstall ACHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandra · Edited 2 years ago

We’ve been using All Star Air for many years. They have replaced both AC and heating systems. Honest, reliable and efficient. Recommended them to our neighbors and they were also very satisfied with their heating and AC system replacements. Update: Continued good service when replacing warrantied items on upstairs…

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
★★★★★ Tanica · Edited 2 years ago

Highly professional and answered all of my questions. Gives me a sense of peace knowing everything was fixed properly. I will always call for my Air Conditioning needs.

A/C system maintenanceHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sgt · Edited 3 years ago

Awesome. Very happy with all their work

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Jacqueline · 3 years ago

Very nice gentlemen! Quick and professional

HVAC duct & vent cleaning+ Responsiveness+ Professionalism
★★★★ Rebecca · 4 years ago

Team was professional and on time each visit. I wasn't satisfied with the original service and the team did not hesitate to get a team over to us the following day who explained everything to me. John and Aries were great!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Catherine · 4 years ago

Fast and Professional Service

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★ faith · 4 years ago

Ann, vent in toddler's room overlooked, pls handle. Also, never received an invoice. Pls send.

HVAC duct & vent cleaning+ Professionalism
★★★★★ Melissa · Edited 4 years ago

Highly recommend All Star Air-conditioning & Heating Services. They responded in a timely manner, were knowledgeable, informative, and professional. Overall a great experience. Thankful they installed my unit and service it. I highly recommend them for installation and/or servicing.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · Edited 5 years ago

Great overall experience, We have now used them many times, and will continue to use them! Once again always a pleasure of working with all star HVAC. Attention to detail quality customer service it's a pleasure to be working with All Star HVAC.

HVAC duct & vent cleaningHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ P.A. · 5 years ago

These people...this company is simply the best. Installed and maintained three AC/Heating systems in three properties. Excellance in every aspect. Love them!

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
★★★★★ Kay · 3 years ago

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Everett · 4 years ago

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Professionalism
★★★★★ Erica · Edited 4 years ago

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Kevin · 4 years ago

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Professionalism
★★★★★ Felicia · 4 years ago

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Dustin · 4 years ago

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Show more HVAC duct & vent cleaning reviews (2 more) →

vs category

Blue = All, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (69 reviews)2024-Q2: 4.95★ (146 reviews)2024-Q3: 4.80★ (115 reviews)2024-Q4: 4.84★ (67 reviews)2025-Q1: 4.76★ (46 reviews)2025-Q2: 4.77★ (104 reviews)2025-Q3: 4.80★ (107 reviews)2025-Q4: 4.85★ (75 reviews)2026-Q1: 4.88★ (93 reviews)2026-Q2: 4.82★ (173 reviews)2026-Q3: 4.71★ (153 reviews)2026-Q4: 4.77★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+543 / −4
Professionalism
+678 / −4
Responsiveness
+593 / −1
Punctuality
+579 / −0
Value
+436 / −5

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