How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREAll Star A/C, Plumbing & Electrical
Better than 19% of HVAC contractors · #54 of 67
All Star A/C, Plumbing & Electrical for HVAC system repair
Clear ✕All 198 Google reviews tagged “HVAC system repair” · showing 20
Jody Henderson was great. He rechecked the previous work, diagnosed the issue correctly and was able to chase down the replacement part and returned in a hour to get my AC running again. Thank you.
Performed great work and excellent experience and service!! Highly recommend their service.
Friendly service at a reasonable price as usual! I never call anyone else when we have an a/c and heating problem.
Resolved my AC issue promptly. Great customer service.
Very poor experience with this company that was charging ridiculous prices. They significantly upcharged everything coming out for an inspection (like charging $595 per capacitor for AC units that were still working, $389 for a pound of refrigerant that wasn’t needed when I thankfully got another opinion, >$2500…
Great service!
Prompt and expert service technician. Completely satisfied.
Was very prompt and explained everything. Great Job.
Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…
All Star has great customer service!
They showed up exactly on time and fixed my furnace issue quickly.
We had an issue we discovered late Friday afternoon. Juan, the service technician showed in a couple hours and checked everything out. He completed the analysis about 8:00 PM Friday, was professional and performed a quality job. I would recommend him and the company.
Very knowledgeable and efficient tech. He did a great job
Only people I can trust always professional,on time,courteous
Needed emergency diagnosis and repair on AC. Everything was taken care of. Friendly and knowledgeable tech.
Bobby the tech was great very informative but the company come out and check my ac problem I had 2 capacitors changed the parts are less than 100 dollars each and they charged me 1200 dollars I get you need to make money but to price gouge this much is a sin and you should be ashamed of yourself do not do business…
All Star came through as a team once again. Katie in the office listened to my questions and concerns worked to get answers and called me back promptly with options. Larrisa came out and installed a soft start kit on my unit and noticed a fuse needed to be changed to meet my units requirements. Don came out the next…
Service was quick and easy
The technician was very knowledgeable and kind. She explained everything and suggested the repairs/changes for our benefit.
Great service. They were out and had system in just a couple of hours. Warranty work
vs category
Blue = All, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
