HVAC CONTRACTORS · HOUSTON, TX
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Better than 19% of HVAC contractors · #54 of 67

4.9★2,019 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

All Star A/C, Plumbing & Electrical for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Heating system maintenance” · showing 40

★★★★★ D'Merri · Edited a day ago

As with all All-Star professional technicians, Kollin was honest, professional, and competent. He has completed several plumbing projects and his work is both consistent and high quality work. I highly recommend and will continue to use All-Star again.

Paid $200–400Reasonable priceHeating system maintenanceHVAC system maintenance+ Punctuality+ Value
★★★★★ F · Edited 3 days ago

Scheduled fall heater tune-up on my unit as part of my annual maintenance plan. Larissa arrived during scheduled window and performed a thorough inspection of system. She checked & replaced the filter in the attic with a new one provided by me. Larissa confirmed that all readings were good and system is working…

Great priceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephen · Edited a week ago

As usual, the communication and service was superb. We appreciate All Star very much.

Reasonable priceHVAC system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ John · a week ago

We have used All Star for a number of years and they installed both of our furnaces. We have been very happy with their service and prices. Happy Camper

Heating system maintenance
★★★★★ B · 4 weeks ago

Antonio was awesome!!! He was on time very Polite and knowledgeable of our system. After completing the routine maintenance we requested he did show us some pictures of our plenum that had some sort of growth going on that confirms what we had been thinking. In a professional manner he showed a couple of options…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ F · Edited 2 months ago

Allstate did a great job for me. they pointed out other little things that would help me conserve energy. I have an excellent air conditioning system now.

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Christy · Edited 3 months ago

Service was great! Bobby was polite and on time. He checked everything out!

Paid $1–100Reasonable priceHeating system maintenance
★★★★★ Gabe · Edited 4 months ago

Have been using All Star A/C for several years now to check and maintain my system. Purchased the maintainace plan were they can come check the units in the summer and in the winter to make sure they're in tip-top shape for the hot and cold season. I also refer them to my clients as an honest and reliable A/C…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Victor · Edited 4 months ago

I called because my furnace wasn't working. The technician came out, explained the problem and was able to fix it during the visit.

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Martha · Edited 6 months ago

Bobby was here this morning and completed maintenance check. He was friendly, polite, and knowledgeable. Explained issues found thoroughly and provided detailed emails with cost. Such a great company. Would highly recommend!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Vickie · Edited 6 months ago

Last week we were on vacation away from our home. We got an early morning text from our house/dog sitter saying our air conditioning was not working. My daughter recommended All Star AC because we were quoted a very high price to replace the AC from another company that same morning. She was not only quoted a much…

Great priceHeating system maintenanceInstall AC
★★★★★ Gherson · Edited 6 months ago

Very good customer service, and technical support to address issues found and covered under system maintenance contract.

Heating system maintenance+ Quality
★★★★★ Albert · Edited 7 months ago

They serviced A/C to make it ready for summer. Replaced a capacitor and installed a hard start kit on the oldest system to ensure it keeps working longer. Courteous & friendly. As always.

Paid $1–100Great priceA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ A. · Edited 11 months ago

Great guy Brian , very friendly and informative .

Heating system maintenance+ Quality
★★★★★ suzanne · Edited a year ago

Had my furnace checked. David was very professional and told me what he checked for and all was good. All Star is always on time and easy to work with. Great service!!! 2025

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ James · Edited a year ago

I would recommend this company to everyone I know. They do excellent work very professional.

Heating system repairDuctless heating & A/C servicesHeating system maintenance+ Value
★★★★★ Bri · Edited a year ago

Update: We've been using them for the past couple of years since posting this review, and they still live up to every word of it. One of the best HVAC companies out there. These guys are the best. Honest, try to save you money, don’t do more than is necessary, and they follow through. If they say they’ll look into…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Sara · Edited a year ago

We’ve had the service plan for two years now and is a great value. The team has been informative and transparent with issues, solutions, and cost. And they are not pushy at all. Highly recommend!

HVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Donna · Edited a year ago

Informative and thorough service as always. Was pleasantly surprised to learn that All Star A/C & Heating now provides plumbing services.

A/C system maintenanceHeating system maintenance+ Punctuality+ Professionalism
★★★★★ Barbara · Edited a year ago

David has been our technician on several visits and is always courteous and professional

A/C system maintenanceHeating system maintenance+ Punctuality+ Professionalism
★★★★★ Jen · Edited 2 years ago

Our home is unique and the technician was knowledgeable and took the time to explain things to me so that I could make an informed decision.

A/C system maintenanceA/C system repairHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Moses · Edited 2 years ago

11/10 would recommend. Very professional and prompt service. Plus affordable compared to the bigger companies out there.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandra · Edited 2 years ago

We’ve been using All Star Air for many years. They have replaced both AC and heating systems. Honest, reliable and efficient. Recommended them to our neighbors and they were also very satisfied with their heating and AC system replacements. Update: Continued good service when replacing warrantied items on upstairs…

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
★★★★★ Tom · 2 years ago

Brayan Guman came by to check our heater for the winter. I asked him what I could about a room that did not cool enough on hot days. After he climbed through the attic and followed the duct from plenum to room and found no leaks, he gave me several options. He is very knowledgeable about my system and what would…

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Doll · Edited 2 years ago

Technician came out on time and performed the maintenance service.

Heating system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Carolyn · Edited 3 years ago

Ed, the owner of the company is hands on! He knows his clients and he works hard to hire and retain good employees AND he provides snow in the front yard for families who have a child with cancer! He wants them to have a special memory!

Heating system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
★★★★★ Barbara · Edited 3 years ago

Tech was knowledgeable, helpful and answered all our questions

Heating system maintenanceInstall ACRepair HVAC+ Quality+ Value
★★★★★ Lauren · Edited 3 years ago

All Star has been my go-to HVAC company for over a decade! Thank you, Ed!!! Expert, honest advice and quality work. Such a boon to have an hvac company I can trust and rely on.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandy · Edited 3 years ago

AC not working when we got up this morning. Called All Star and they were here in a couple of hours and had us back up and running quickly. Always a pleasure to do business with a company that emphasizes great customer service and care. We will probably need a new unit soon and we won't hesitate to call All Star A/C…

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Darren · Edited 3 years ago

Always honest and fair!

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Charles · 3 years ago

It was great having these guys come out and get my New house going, Did a great job.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Cristian · 3 years ago

Great service. Very professional. Quick to get the job done. In my case was out within the hour. 10/10 would recommend

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ sheifiproductions · 3 years ago

Ares was the technician and was super helpful and thorough. He checked every detail on our system and provided us estimates for replacing some of our ducts. He explained each estimate thoroughly. Would highly recommend!

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Kristine · Edited 3 years ago

Technician was very professional and friendly. Did a fantastic job! I will definitely use this business again.

Heating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 3 years ago

Great service as always.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Jane · 3 years ago

Pleased with service from start to finish.

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Mark · 4 years ago

Timely, professional and well done work

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Guy · 4 years ago

I have been a customer for years and Chris is the best Tech I have ever known. Before I retired I owned and managed commercial properties and I have dealt with quiet a few Tech's, so I have a wide basis for comparison Apart from that they are and honest firm which perhaps is the most important thing of all. The…

Heating system maintenance
★★★★★ Rob · Edited 4 years ago

Excellent service, very professional and response. Finished the system maintenance quickly and efficiently. Highly recommend!

A/C system maintenanceHeating system maintenance
★★★★★ Shana · 4 years ago

Great company!!!! This company stayed in constant communication regarding service. Service Tech David was very professional and explained everything in detail. I will definitely use them in the future for any AC/Heating needs. Fair pricing. The lady answering the calls was also great!!!

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (30 more) →

vs category

Blue = All, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (69 reviews)2024-Q2: 4.95★ (146 reviews)2024-Q3: 4.80★ (115 reviews)2024-Q4: 4.84★ (67 reviews)2025-Q1: 4.76★ (46 reviews)2025-Q2: 4.77★ (104 reviews)2025-Q3: 4.80★ (107 reviews)2025-Q4: 4.85★ (75 reviews)2026-Q1: 4.88★ (93 reviews)2026-Q2: 4.82★ (173 reviews)2026-Q3: 4.71★ (153 reviews)2026-Q4: 4.77★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+543 / −4
Professionalism
+678 / −4
Responsiveness
+593 / −1
Punctuality
+579 / −0
Value
+436 / −5

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