HVAC CONTRACTORS · HOUSTON, TX
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Better than 19% of HVAC contractors · #54 of 67

4.9★2,019 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

All Star A/C, Plumbing & Electrical for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.107
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.5k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 107 Google reviews tagged “Install AC” · showing 20

★★★★★ John · Edited a month ago

All Star has great customer service!

Paid $1,400–1,600Not sureA/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Quality+ Professionalism
★★★★★ heathermmcgehee · Edited a month ago

Bobby was very nice, friendly and answered all my questions. Jody and his helper did a great job fixing me ac unit

A/C system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ F · Edited 2 months ago

Allstate did a great job for me. they pointed out other little things that would help me conserve energy. I have an excellent air conditioning system now.

Heating system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jena · Edited 3 months ago

Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…

Paid $900–1,000Reasonable priceA/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Catriona · Edited 5 months ago

Bobby was very friendly and professional, a pleasure to have in my home, taking great care of my system.

Paid $100–200Great priceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Kim · Edited 5 months ago

Michael their technican/enginner is such a lovely guy and very well versed in everything A/C. Highly recommend 👌

A/C system maintenanceA/C system repairHVAC duct & vent installation
★★★★★ Vickie · Edited 6 months ago

Last week we were on vacation away from our home. We got an early morning text from our house/dog sitter saying our air conditioning was not working. My daughter recommended All Star AC because we were quoted a very high price to replace the AC from another company that same morning. She was not only quoted a much…

Great priceHeating system maintenanceInstall AC
★★★★★ Patricia · Edited 7 months ago

very professional. and All Star will work on a mini split. Signed up for yrly maintenance. 2 visits per yr

Paid $1,000+Not sureHVAC system repairInstall AC+ Punctuality+ Professionalism
★★★★★ Austin · Edited 8 months ago

All Star has been the single best AC company I have worked with. They gave me a great quote, quick install on my system and have an amazing, professional staff that’s willing to go the extra mile for customers. When I had issues they were quick to respond and make sure they did the job right. I will be a repeat…

Great priceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Kat · Edited 10 months ago

I had quite a few estimates before making a decision. I found that All Star met all of my needs. Ed the owner was very knowledgeable and flexible. The crew that installed the equipment was professional and it was a lot quieter than I thought it would be. We have a new system and we love it! They also cleaned up…

HVAC system maintenanceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kim · a year ago

Over the years All Star Heating and AC has worked with me on trying to patch and bandaid my unit. It finally died and they came out the same day and let me know there was no more patching. They offered a portable unit to hold me over. They walked me through my options of unit and also the financial process. They…

Great priceInstallationHeating system installationPortable A/C services
★★★★★ MoReno · Edited a year ago

Worker did a great job & was prompt —did a great job explaining everything…

Heating system installationHVAC duct & vent installationInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ trish · Edited a year ago

All Star A/C came to rescue when my ac went out

A/C system maintenanceA/C system repairInstall AC+ Punctuality+ Quality+ Professionalism
★★★★★ JD · Edited a year ago

Ed and his team are top notch. My downstairs system replacement was my first with them and it was a no brainer who to call when my upstairs system needed replaced as well. They are professional, courteous and no high pressure sales tactics. Couldn't be happier with the quality of both the product used as well as…

Heating system repairA/C system repairHeating system installation
★★★★★ Nigel · Edited 2 years ago

My evaporator coil was found leaking. Was able to schedule repair quickly. Employees were very professional and clean.

Install AC+ Responsiveness+ Professionalism+ Value
★★★★★ Julie · Edited 2 years ago

This is the best AC company. The techs are very professional and they do a great job. They always are either right on time or quite often able to come earlier than scheduled and will contact you to see if thats OK. I highly recommend All Star!

HVAC system repairA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Susan · Edited 2 years ago

I have used a number of Houston air conditioning and heating and repair services over the years and been dissatified. Either their prices were ridiculously high or they manufactured problems and charged me to fix them. One repair service service polked holes in my heater when all he had to do was relight the…

A/C system maintenanceInstall ACService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · Edited 2 years ago

6/23/2024 update. We had an emergency clog causing the thermostat not to work and All Star scheduled me immediately and Brayan came out and did wonderful work and give helpful tips for the future. The service is amazing here! I recently had All Star install a brand new unit into my house. To begin it started by the…

Heating system installationInstall ACHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Carolyn · Edited 2 years ago

2024 service call: Once again, All Star lives up to its name! ALL STARS, every time! I called the office on a Sunday night when our A/C had stopped working, and in no time, Ed gave me a call back, putting us on the schedule for the very next morning. Jon came out right on schedule, carefully inspected and…

HVAC system repairA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Sandra · Edited 2 years ago

We’ve been using All Star Air for many years. They have replaced both AC and heating systems. Honest, reliable and efficient. Recommended them to our neighbors and they were also very satisfied with their heating and AC system replacements. Update: Continued good service when replacing warrantied items on upstairs…

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance

Show more install AC reviews (87 more) →

vs category

Blue = All, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (69 reviews)2024-Q2: 4.95★ (146 reviews)2024-Q3: 4.80★ (115 reviews)2024-Q4: 4.84★ (67 reviews)2025-Q1: 4.76★ (46 reviews)2025-Q2: 4.77★ (104 reviews)2025-Q3: 4.80★ (107 reviews)2025-Q4: 4.85★ (75 reviews)2026-Q1: 4.88★ (93 reviews)2026-Q2: 4.82★ (173 reviews)2026-Q3: 4.71★ (153 reviews)2026-Q4: 4.77★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+543 / −4
Professionalism
+678 / −4
Responsiveness
+593 / −1
Punctuality
+579 / −0
Value
+436 / −5

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