HVAC CONTRACTORS · HOUSTON, TX
All Star A/C, Plumbing & Electrical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

All Star A/C, Plumbing & Electrical

Better than 19% of HVAC contractors · #54 of 67

4.9★2,019 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
93%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

All Star A/C, Plumbing & Electrical for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Thermostat repair” · showing 20

★★★★★ Jena · Edited 3 months ago

Very professional and really care about the customer. I originally contacted them about duct cleaning because I was preparing to replace a 20 year old system with another company. Trenton asked in detail about my project, what system the other company was putting in, etc. He spent about 3 hours on the phone with…

Paid $900–1,000Reasonable priceA/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · Edited 5 months ago

excellent service. they do a follow-up check up. they do guanratee flasless service.

HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Gail · 5 months ago

Very professional service, got here when that said, did a terrific job, fixed the problem, and checked for other issues Over all a very nice experience

Paid $700–800Reasonable priceHVAC system repairThermostat repair
★★★★★ Tanja · 7 months ago

Great service, they fixed a problem 2 other companies couldn't get fixed

Paid $300–400Great priceHeating system repairA/C system repairInstall thermostat
★★★★★ Christopher · a year ago

The people at All Star A/C, Heating & Plumbing did a great job, and I am very impressed with the hard work they did. I had my AC unit replaced and Ed said they could replace the system for a reasonable price. The installers came the very next day bright and early in the morning. There were some wiring issues, but…

HVAC system repairHVAC duct & vent repairThermostat repair
★★★★★ John · Edited a year ago

Ed and Ares were fantastic—exactly what we needed. Coming home to a house that’s 85 degrees is never fun, especially with a wife who’s eight months pregnant. The team at All Star was on time, fair, and had our entire system replaced in under 24 hours—on a weekend! I highly recommend this company to anyone in need of…

Toilet repairHVAC system repairHVAC system maintenance
★★★★★ Erika · a year ago

David was so sweet and helpful and very considerate of my home. Very polite and easy to talk to and was patient with me when I didnt know something.

Reasonable priceThermostat repair
★★★★ Tim · Edited 2 years ago

Had my third service with them today. They have a $130 weekend fee. Figured they could wave that for a repeat customer but I guess not. Thankful someone could come out quickly. The part replaced was $350 but you can find online for $30-$50 (7x markup). I’m not handy so is what it is, I let the pros handle it. Brian…

A/C system maintenanceA/C system repairThermostat repair+ Quality
★★★★★ Carolyn · Edited 2 years ago

2024 service call: Once again, All Star lives up to its name! ALL STARS, every time! I called the office on a Sunday night when our A/C had stopped working, and in no time, Ed gave me a call back, putting us on the schedule for the very next morning. Jon came out right on schedule, carefully inspected and…

HVAC system repairA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ J · Edited 3 years ago

Fast, friendly and knowledgeable. Very happy with their service !!

Install ACA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Amanda · 3 years ago

This company gives such great customer service, which seems harder to find these days. Tristan came out on Monday to do an air duct inspection to see if we needed to clean our ducts and vents. He did a great job and gave great insight to us especially since we are first time homeowners as well as new to having tile…

Thermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Monte · 4 years ago

The technician was very professional and polite. He appeared engaged, ready to handle the problem, irrespective of the time it might take, and honest.

A/C system repairThermostat repair+ Professionalism
★★★★★ Ms · 4 years ago

The tech was friendly and knowledgeable. It was expensive.

Thermostat repair+ Professionalism
★★★★★ Dennis · 4 years ago

Simple, easy and professional

Thermostat repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Janet · 4 years ago

Repair person was very nice and fully explained situation. He then repaired the problem. I was very happy with him. Thanks.

Thermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Laura · 5 years ago

I always call All Star because they are very fast to respond and always provide great service. I appreciate how honest they are with services and costs. I know I can count on them to help whenever I need it. My service technician today, Trenton, was very knowledgeable and fixed my A/C quickly. Thank you!

A/C system maintenanceHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Ashlie · 5 years ago

I called All Star to come and chase our zoned thermostats and they were very friendly and helpful. I had many questions on how the systems operate and they were happy to educate me. Will definitely call them back with any AC/Heating needs

Thermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Flor · 6 years ago

Chris is GREAT! this company is honest in repair costs. very affordable! if you need a awesome reliable ac company this one is the one to call! They call AC manufacturer first to see if any or all is still covered under warranty. We used them in our first house for AC repair that the builder did a crappy job.

A/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Brene · a month ago

Rating only, no written review.

Paid $2,000+Not sureHVAC system repairThermostat repair
★★★★★ Harry · Edited 3 years ago

Rating only, no written review.

HVAC duct & vent installationInstall thermostatThermostat repair+ Quality

Show more thermostat repair reviews (6 more) →

vs category

Blue = All, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (69 reviews)2024-Q2: 4.95★ (146 reviews)2024-Q3: 4.80★ (115 reviews)2024-Q4: 4.84★ (67 reviews)2025-Q1: 4.76★ (46 reviews)2025-Q2: 4.77★ (104 reviews)2025-Q3: 4.80★ (107 reviews)2025-Q4: 4.85★ (75 reviews)2026-Q1: 4.88★ (93 reviews)2026-Q2: 4.82★ (173 reviews)2026-Q3: 4.71★ (153 reviews)2026-Q4: 4.77★ (35 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 54%Overpriced 9%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%5+0.8Craft & service 20%83+16.6Value 10%13+1.3Momentum 8%14+1.1Track record 7%90+6.3Accountability 5%93+4.7Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
5
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+543 / −4
Professionalism
+678 / −4
Responsiveness
+593 / −1
Punctuality
+579 / −0
Value
+436 / −5

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