Melissa BilliasLocal Guide · 21 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGillian isn't the nicest person. Seek business elsewhere!
All State Decks West Palm Beach
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%81+47.5Reliability 26%72+18.8Value 15%100+15.2Craft & service penalty93−0.7Momentum penalty13−8.7Experts Score= 72Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 31 deck contractorsPosition by Experts Score among all companies we track in this category. · better than 33%
4.9 ★★★★★ 43 Google reviews · 14 photos
98%five-star reviews
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
26%reviews answered by the owner
Feb 2026latest review
All State Decks West Palm Beach at a glance
Google reviewers rate All State Decks West Palm Beach 4.9 out of 5 based on 43 reviews, with the owner responding to 26% of them. Customers frequently describe the deck building services as professional, punctual, and responsive, noting clear communication, honest pricing, and work completed sooner than expected. One recurring criticism involves a specific employee’s demeanor, with a low-star reviewer stating the individual was not the nicest person and advising others to seek business elsewhere.
- Google rating: 4.9 out of 5 from 43 reviews (98% five-star).
- Reviews on this page: 43 Google reviews (17 with written comments).
- Owner responses: the business replied to 26% of reviews.
- Most recent review: February 5, 2026.
- Service: Deck Contractor serving Palm Beach Gardens, Florida.
Data from Google, last updated October 25, 2026.
Score profile vs other deck contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All State Decks West Palm Beach: 81/100 on this factor. Category median: 83.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All State Decks West Palm Beach: 72/100 on this factor. Category median: 75.B
72
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All State Decks West Palm Beach: 93/100 on this factor. Category median: 88.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All State Decks West Palm Beach: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All State Decks West Palm Beach: 13/100 on this factor. Category median: 100.F
13
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–
Bar = this company · dark tick = category median.
Star ratings
43 Google reviews we collected
- 5 stars4298%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
- Praise32100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1031%
- Speed & response825%
- Would recommend516%
- Quality & results39%
- Communication39%
- Honesty & trust26%
- Price & value13%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great very nice people they will help you with any of your needs”
“If I ever want my outside projects done fast and right this is my pick.”
“If you are looking for professional services, look no further.”
“Top notch.”
“Great communication and honest”
“Love the customer service here, very responsive reliable and honest company !”
“Beautiful work at a decent price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All State Decks West Palm Beach for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
If I ever want my outside projects done fast and right this is my pick. Top notch. I felt like I owed them more money. What a relief my family can safely enjoy outside now. It did not disturb my kids safety because they were done before my babies got off the bus.
Composite decksDeck cleaningDeck design+ Responsiveness+ Punctuality+ Quality
Maria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great team! Love them, open communication, very informative. Love the customer service here, very responsive reliable and honest company !!
+ Responsiveness+ Quality+ Professionalism
colxunknown2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Beautiful work! Very professional and had my deck ready sooner than I had expected. Highly recommend!
Jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
this is very professional with a very personal and family feel. They manage their time very well and very timely response time and work looks great
+ Responsiveness+ Punctuality+ Quality
Kayo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They were on the job in the morning and didn't leave until 3 every day. Beautiful work at a decent price. Thank you
Deck installationDeck paintingDeck railing repair+ Punctuality+ Quality+ Professionalism
AdrianLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
If you are looking for professional services, look no further. You found it. Very prompt and on point. Great communication and time management. Greatly recommend it.
Composite decksDeck cleaningDeck design+ Responsiveness+ Punctuality+ Professionalism
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deck cleaning | 5 | — |
| Deck design | 5 | — |
| Deck railing repair | 5 | — |
| Wood deck construction | 5 | — |
| Deck installation | 4 | — |
| Deck painting | 4 | — |
| Patio enclosure construction | 4 | — |
| Deck repair | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 43 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Jacqueline Rodriguez6 reviewsTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf I ever want my outside projects done fast and right this is my pick. Top notch. I felt like I owed them more money. What a relief my family can safely enjoy outside now. It did not disturb my kids safety because they were done before my babies got off the bus.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Composite decks, Deck cleaning, Deck design, Deck installation, Deck painting, Deck railing repair, Deck refinishing, Deck remodeling, Deck repair, Deck replacement, Fence building, Patio decks, Patio enclosure construction, Pergola construction, Porch construction, Wood staining, Wood deck construction
Response from the owner · 3 years ago
Thank You!
Azshua Mota1 reviewTotal number of Google reviews Azshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper awesome workers. Great at responding:)
- Positive: Quality, Professionalism, Value
- Services: Deck design, Deck painting, Deck repair, Wood deck construction
Response from the owner · 3 years ago
Thank You!
John Smith3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company! Very punctual and very nice people!! Definitely recommend!
Response from the owner · 3 years ago
Thank you so much!
Katelynn Herebia7 reviewsTotal number of Google reviews Katelynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat very nice people they will help you with any of your needs
- Positive: Quality
Response from the owner · 3 years ago
Thank you so much!
Arthur burrows1 reviewTotal number of Google reviews Arthur has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work , on time and professional
- Positive: Professionalism
- Services: Deck painting
Response from the owner · 3 years ago
Thank you so much!
Walter Patterson1 reviewTotal number of Google reviews Walter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job and were on time. Very professional.
- Services: Deck design
Sandra Caballero11 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat communication and honest
Maria Shivers6 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat team! Love them, open communication, very informative. Love the customer service here, very responsive reliable and honest company !!
- Positive: Responsiveness, Quality, Professionalism, Value
colxunknown2 reviewsTotal number of Google reviews colxunknown has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeautiful work! Very professional and had my deck ready sooner than I had expected. Highly recommend!
Business details
- Address: 817 34th St, West Palm Beach, FL 33407
- Phone: (561) 782-8034
- Website: westpalmbeachdeck.com
- Service area: Palm Beach Gardens, FL