Auto repair shop · Austin, TX · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#89 of 148 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 40%
4.8★★★★★446 Google reviews · 21 photos
91%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the shop 4.8 out of 5 based on 446 reviews, with the owner responding to 96% of feedback. Customers frequently cite quick turnaround times, fair pricing, and clear communication regarding necessary repairs. Positive feedback highlights efficient handling of inspections, oil changes, and complex mechanical issues without unnecessary upselling. However, a small number of low-star reviews allege dishonesty and recurring repair failures, while one complaint mentions aggressive marketing emails despite opt-outs.
Google rating: 4.8 out of 5 from 446 reviews (91% five-star).
Reviews on this page: 446 Google reviews (318 with written comments, 5 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Auto Repair Shop serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All Tune and Lube Total Car Care: 79/100 on this factor. Category median: 87.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All Tune and Lube Total Car Care: 70/100 on this factor. Category median: 83.B
70
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All Tune and Lube Total Car Care: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All Tune and Lube Total Car Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All Tune and Lube Total Car Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All Tune and Lube Total Car Care: 100/100 on this factor. Category median: 59.A
100
Bar = this company · dark tick = category median.
Star ratings
446 Google reviews we collected
4.8of 5
5 stars40691%
4 stars153%
3 stars61%
2 stars41%
1 star153%
Praise vs complaints
Phrases our text analysis found in 318 written reviews
97%praise
Praise56597%
Complaints193%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4552%
Reasonable4046%
Overpriced11%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12822%
Speed & response11019%
Price & value9416%
Honesty & trust9216%
Quality & results7914%
Would recommend5810%
Communication234%
What customers talk about
We read 318 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Max cares a lot about your experience and is extremely professional.”
“…doing the actual oil change and other services not so much he was so unprofessional that I just took my truck back and left because people like him d…”
“The service was quick, and I was in and out without spending my entire day at the shop.”
“…elt it went super smooth and the work was done right at an extremely fair price compared to other shops.…”
“Great communicators, don’t over charge and experts.”
“They are as honest as they come, and always take care of what needs to be fixed.”
“You lied to my mother who is 62 and a single mother who's been with you for years.”
“They tried their hardest to fix my old car and I deeply appreciate the workers here and their attention to detail.”
“Absolutely horrible service.”
“Highly recommend this place for hassle-free auto services!”
“AVOID THEM!”
“I explained the problem to the receptionist, who was very professional, and asked if I could have a mechanic check the car and give me his opinion, wh…”
People customers mention
Mark9 reviews
Kevin7 reviews
Kyno4 reviews
Mopac3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All Tune and Lube Total Car Care for 8 kinds of job. Pick one to see what they paid and said.
Haypop9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Max cares a lot about your experience and is extremely professional. They tried their hardest to fix my old car and I deeply appreciate the workers here and their attention to detail.
Transmission
KRAIG4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Another fantastic experience! Today was a state inspection, brake job and oil change. My previous trips have all been great and Mark and his crew were on their game again…I felt it went super smooth and the work was done right at an extremely fair price compared to other shops.
Connie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kinu, who helped us, was incredibly patient with us. Our vehicle needed a lot of work. The estimate was extremely clear and a fair assessment. Grateful Kinu let us keep our vehicle at the shop for several days while we determined what we wanted to do. Zero pressure. I will absolutely return.
Reasonable priceService not listed
AllieLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had a great experience at All Tune & Lube! Mike and Kyno were both incredibly helpful, friendly, and professional. The service was quick, and I was in and out without spending my entire day at the shop.
I normally take my car to Subaru, and I’m used to paying an arm and a leg and having my car for days. This…
rashLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience with the vehicle registration and emissions testing! The staff was polite, professional, and very helpful. The process was quick, efficient, and incredibly smooth from start to finish. I really appreciated how easy they made everything. Highly recommend this place for hassle-free auto services!
Shubham3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I went there for my vehicle emission inspection. The process was super smooth and the staffs were super friendly.
Max cares a lot about your experience and is extremely professional. They tried their hardest to fix my old car and I deeply appreciate the workers here and their attention to detail.
Services: Transmission
Response from the owner · 2 days ago
We are grateful for taking the time to share your experience, Haypop. It is truly rewarding to hear that Max's professionalism and genuine care made a positive impression on you. Our team takes great pride in giving every vehicle the attention it deserves, and knowing that their dedication and thoroughness stood out to you means a great deal to us. We appreciate your kind words and look forward to continuing to serve you at All Tune and Lube Total Car Care.
KRAIG HEINZEL4 reviewsiTotal number of Google reviews KRAIG has written across all businesses on Google Maps, not just this one.
Another fantastic experience! Today was a state inspection, brake job and oil change. My previous trips have all been great and Mark and his crew were on their game again…I felt it went super smooth and the work was done right at an extremely fair price compared to other shops.
Price assessment: Reasonable price
Services: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Auto maintenance, Oil change
Response from the owner · 9 months ago
We greatly appreciate your continued trust in our service, Kraig. Your feedback about our efficient inspection process means everything to us.
Connie Hausman7 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Kinu, who helped us, was incredibly patient with us. Our vehicle needed a lot of work. The estimate was extremely clear and a fair assessment. Grateful Kinu let us keep our vehicle at the shop for several days while we determined what we wanted to do. Zero pressure. I will absolutely return.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
We are pleased to hear about your experience with us, Connie. Kinu is a valued member of our team, and it is wonderful to know that his patience and transparency made such a positive impression during what sounds like a significant repair process. Providing clear, honest estimates and a pressure-free environment are standards we hold closely at All Tune and Lube Total Car Care, and we are glad that came through during your visit. We look forward to welcoming you back whenever you need us, and please do not hesitate to reach out at (512) 836-6724 if there is anything we can assist you with in the future.
Gloria Diaz7 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
I had a great experience at All Tune & Lube! Mike and Kyno were both incredibly helpful, friendly, and professional. The service was quick, and I was in and out without spending my entire day at the shop.
I normally take my car to Subaru, and I’m used to paying an arm and a leg and having my car for days. This time, I came here and got a very fair price and much faster service. They helped me get everything taken care of before a road trip, including an oil change, inspection, a general checkup, and checking my tires.
I really appreciated how thorough and efficient they were without trying to upsell me on a bunch of unnecessary things. True down to earth shop who's priority is their clients. I’ll definitely be coming back here instead of going to the dealership. Highly recommend!!
Response from the owner · 4 weeks ago
We greatly appreciate your kind words, Allie! It is wonderful to hear that Mike and Kyno provided you with the professional, friendly, and efficient service you deserved. Knowing that you felt taken care of — without unnecessary upselling and at a fair price — is exactly the experience we strive to deliver for every customer.
We are glad we were able to help you get your vehicle road-trip ready in a timely manner, covering everything from the oil change and inspection to the general checkup and tires. Your trust means a great deal to us, and we are honored to have earned your confidence as an alternative to the dealership.
We look forward to welcoming you back to All Tune and Lube Total Car Care the next time your vehicle needs attention. Safe travels, and thank you for the wonderful recommendation!
Brian King1 reviewiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Great work, no BS and good coffee in the waiting room.
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Vehicle Inspection, Oil change
Response from the owner · a month ago
We are overjoyed to hear about your experience, Brian! At All Tune and Lube Total Car Care, we take pride in providing honest, straightforward service and making sure our customers feel comfortable while they wait. It is wonderful to know that both the quality of our work and the little touches, like the coffee, made a positive impression. We look forward to serving you again in the future.
Rachaelle LynnLocal Guide · 11 reviewsiTotal number of Google reviews Rachaelle has written across all businesses on Google Maps, not just this one.
Great service at reasonable prices - exactly what you want from a mechanic!
Price assessment: Reasonable price
Services: General repairs & maintenance
Response from the owner · a month ago
Thank you for sharing your experience with us, Rachaelle. It is wonderful to hear that you found our service to be both exceptional and reasonably priced. Providing quality car care at fair prices is a standard we work hard to uphold every day. We look forward to welcoming you back to All Tune and Lube Total Car Care whenever your vehicle needs attention.
rashLocal Guide · 13 reviewsiTotal number of Google reviews rash has written across all businesses on Google Maps, not just this one.
Great experience with the vehicle registration and emissions testing! The staff was polite, professional, and very helpful. The process was quick, efficient, and incredibly smooth from start to finish. I really appreciated how easy they made everything. Highly recommend this place for hassle-free auto services!
Response from the owner · a month ago
We are happy to hear that your experience with vehicle registration and emissions testing went so smoothly. It is wonderful to know that our staff made a positive impression with their professionalism and helpfulness. We always strive to make every visit as efficient and stress-free as possible, and it is very rewarding to hear that we delivered on that promise. Thank you for taking the time to share your kind words and for recommending All Tune and Lube Total Car Care. We look forward to serving you again whenever you need reliable auto services.
Shubham Singh3 reviewsiTotal number of Google reviews Shubham has written across all businesses on Google Maps, not just this one.
I went there for my vehicle emission inspection. The process was super smooth and the staffs were super friendly.
Price assessment: Great price
Response from the owner · a month ago
We are privileged to hear about your positive experience, Shubham. It is wonderful to know that your vehicle emission inspection at All Tune and Lube Total Car Care went smoothly and that our staff made the process pleasant for you. We take great pride in providing efficient and friendly service to every customer who walks through our doors. We look forward to serving you again in the future.
Les LobdellLocal Guide · 84 reviewsiTotal number of Google reviews Les has written across all businesses on Google Maps, not just this one.
Chose this place due to excellent reviews. Patience of Job! Exemplary service..will be back .
Price assessment: Reasonable price
Services: Vehicle Inspection
Response from the owner · a month ago
Thank you, Les, for taking the time to share your experience with us. We are so pleased to hear that our team provided you with exemplary service and that the excellent reviews you read reflected your visit accurately. At All Tune and Lube Total Car Care, we strive to ensure every customer receives the highest level of care and attention. We look forward to welcoming you back for your future automotive needs.
