James Cacciatore7 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWillow loved going for a cut! Great services and great first experience.
ALL4K9
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 104 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 68%
4.9 ★★★★★ 484 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Oct 2026latest review
ALL4K9 at a glance
Google reviewers rate ALL4K9 4.9 out of 5 based on 484 reviews, highlighting professional grooming for dogs and cats, including nail trims and baths. Customers frequently cite the staff's patience with anxious or senior pets, easy scheduling, and the availability of pet supplies. While most experiences are positive, recurring criticisms in lower-rated reviews involve nail trimming errors causing pain and inconsistent grooming quality, such as incomplete cuts or skipped baths.
- Google rating: 4.9 out of 5 from 484 reviews (97% five-star).
- Reviews on this page: 484 Google reviews (333 with written comments, 38 with photos).
- Owner responses: the business replied to 20% of reviews.
- Most recent review: October 11, 2026.
- Service: Mobile Dog Groomer serving Palatine, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ALL4K9: 97/100 on this factor. Category median: 89.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ALL4K9: 97/100 on this factor. Category median: 86.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ALL4K9: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ALL4K9: 100/100 on this factor. Category median: 95.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ALL4K9: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ALL4K9: 32/100 on this factor. Category median: 60.D
32
Bar = this company · dark tick = category median.
Star ratings
484 Google reviews we collected
- 5 stars47097%
- 4 stars102%
- 3 stars00%
- 2 stars10%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 333 written reviews
- Praise35699%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1343%
- Reasonable1653%
- Overpriced00%
- Not sure13%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude11833%
- Quality & results10128%
- Would recommend4914%
- Speed & response4713%
- Price & value288%
- Honesty & trust93%
- Communication72%
What customers talk about
We read 333 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The ladies were great with our 2 kitties - both of whom had never been professionally groomed before.”
“Amazing service by the workers Grace does an amazing job and my dog loves her.”
“We’re grateful for the amazing service at All4K9 and will always recommend them to everyone around!”
“I have an italian greyhound who's a tripod , and I appreciate that they are able to manage her quickly and kindly”
“Nail trims are a great price, they definitely helped my dog with her crooked toes!”
“I always trust Janelle to groom my cat and have followed her from salon to salon.”
“I was very happy with my Ellie Maes cut and the girl at the front desk was very nice and listened to me and answered all my questions.”
People customers mention
- Angie 10 reviews
- Angela 9 reviews
- Cary 6 reviews
- Grace 5 reviews
- Janelle 4 reviews
- Shepherd 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ALL4K9 for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
LaceyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Love this place! They did a great job with my dog. They offer lots of great services!
NikkiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Janelle is amazing our pups and cats love going to see her! Everyone always comes home looking and smelling amazing after visiting ALL4K9!
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Amazing service by the workers Grace does an amazing job and my dog loves her. Front counter workers are great and polite
Dog ear cleaningDog anal gland expressionDog grooming
RebekahLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The ladies were great with our 2 kitties - both of whom had never been professionally groomed before. Their baths and cuts were perfect and I can tell that they feel so much better! The lion cut was also perfect and so cute!!!!
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Grace et al are simply the best! Our pup is excited to go in for her grooming appointments. Thank you!
Felix6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Janelle is such a great groomer. She does such a great job with our yorkie. She is so patient and kind. We really appreciate her!! Staff there is great. Thank you Janelle for being so amazing!! He looks great as usual!!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 19 | — |
| Dog nail trimming | 16 | — |
| Dog ear cleaning | 8 | — |
| Dog bathing and blow dry | 8 | — |
| Dog full service grooming | 8 | — |
| Dog anal gland expression | 5 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 484 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Barbara Reeder10 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery compassionate with my older dogs.
Lacey WottleLocal Guide · 20 reviewsTotal number of Google reviews Lacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove this place! They did a great job with my dog. They offer lots of great services!
Shawn M Riley5 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways treat our dog very well. They are very professional.
Treasurer Village TV1 reviewTotal number of Google reviews Treasurer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful people who do all they can to provide a good experience for each pet!
Nikki RowlettLocal Guide · 15 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJanelle is amazing our pups and cats love going to see her! Everyone always comes home looking and smelling amazing after visiting ALL4K9!
Patrick Menge5 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing service by the workers Grace does an amazing job and my dog loves her. Front counter workers are great and polite
- Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming, Service not listed
Annette Peat7 reviewsTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGrace did an amazing job!
- Price assessment: Reasonable price
- Services: Dog ear cleaning, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Response from the owner · 11 months ago
Thank you!
Teresa Buckely9 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAngela is great! Feel very comfortable dropping my puppy off.
Rebekah WhitfieldLocal Guide · 11 reviewsTotal number of Google reviews Rebekah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe ladies were great with our 2 kitties - both of whom had never been professionally groomed before. Their baths and cuts were perfect and I can tell that they feel so much better! The lion cut was also perfect and so cute!!!!
Business details
- Address: 15 S 2nd Ave, Cary, IL 60013
- Phone: (847) 516-1300
- Website: all4k9.com
- Service area: Palatine, IL