Carpet cleaning service · Avondale, AZ · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#95 of 135 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 30%
5.0★★★★★439 Google reviews · 24 photos
99%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$173typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite punctuality, professional communication, and reasonable pricing as key benefits of the service. Reviewers note that the company handles carpet, tile, upholstery, and dryer vent cleaning effectively, often accommodating last-minute requests. While the majority of feedback highlights thorough results and friendly staff, a small number of one-star reviews allege unprofessional behavior and threats during interactions.
Google rating: 5.0 out of 5 from 439 reviews (99% five-star).
Reviews on this page: 439 Google reviews (395 with written comments, 13 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Allaman Carpet CleaningCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Allaman Carpet Cleaning: 94/100 on this factor. Category median: 96.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Allaman Carpet Cleaning: 93/100 on this factor. Category median: 96.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Allaman Carpet Cleaning: 92/100 on this factor. Category median: 99.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Allaman Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Allaman Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Allaman Carpet Cleaning: 51/100 on this factor. Category median: 80.C
51
Bar = this company · dark tick = category median.
Star ratings
439 Google reviews we collected
5.0of 5
5 stars43599%
4 stars10%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 395 written reviews
99%praise
Praise83999%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
$173-33% vs typical carpet cleaning
Middle half of what 3 customers paid ($137–$210) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results22326%
Staff & attitude17621%
Would recommend15318%
Speed & response12615%
Price & value10512%
Honesty & trust364%
Communication283%
What customers talk about
We read 395 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Even with the home being all the way out in Rio Verde, they arrived on time, were completely professional, and did an amazing job.”
“The floor was in terrible shape and they made them look amazing!”
“Thank you for all your professionalism and hard work.”
“This individual was not only unprofessional, but his behavior is troubling due to threats made to another local business's family.”
“I highly recommend Allaman Carpet Cleaning to anyone looking for reliable, high-quality carpet cleaning services.”
“If you need any of the above services, I cannot recommend Mitch and his team enough.”
“Mitch is always responsive, easy to work with and schedule with, and the job is always done thoroughly and effectively.”
“It’s all looking brand new, smells great and they even gave a super reasonable quote for cleaning my granite counter tops which I plan to schedule next.”
“It's rare to find service this reliable and accommodating.”
“He even followed up with a text the next day to see that the issues with my dryer are resolved.”
People customers mention
Mitch83 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Allaman Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
ZZeeba3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I wish I had done before and after photos. I didn’t think the carpets could be saved, they actually look like they were just installed. Mitch did a fantastic job. The price shocked me more. His number is one to keep forever.
Paid $150–200Great price
EElizabethLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They did excellent work! I had a sick animal having accidents all over the house. They came out and were able to deep clean a brand new couch, and 4 mattresses. It’s all looking brand new, smells great and they even gave a super reasonable quote for cleaning my granite counter tops which I plan to schedule next. I…
Paid $100–150Great price
YYovanna5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Satisfied with my residential carpet and floor cleaning. Mitch was polite and professional.
5 stars for Allaman Carpet Cleaning! We needed carpet cleaning on a tight timeline, and they stepped up and fit my clients in last minute. Even with the home being all the way out in Rio Verde, they arrived on time, were completely professional, and did an amazing job. It's rare to find service this reliable and accommodating. I will definitely be using and recommending them again!
C
Chase Pullifrone1 reviewiTotal number of Google reviews Chase has written across all businesses on Google Maps, not just this one.
I have been using this business for my Airbnb management business and the service and quality is top notch! Mitch is always responsive, easy to work with and schedule with, and the job is always done thoroughly and effectively.
Response from the owner · a week ago
Thank you Chase, we appreciate your kind words and your continued support.
A
Alliance Dumpster RentalsLocal Guide · 57 reviewsiTotal number of Google reviews Alliance has written across all businesses on Google Maps, not just this one.
I wish I had done before and after photos. I didn’t think the carpets could be saved, they actually look like they were just installed. Mitch did a fantastic job. The price shocked me more. His number is one to keep forever.
Price assessment: Great price
Price: $150–200
E
Elizabeth BrooksLocal Guide · 17 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
They did excellent work! I had a sick animal having accidents all over the house. They came out and were able to deep clean a brand new couch, and 4 mattresses. It’s all looking brand new, smells great and they even gave a super reasonable quote for cleaning my granite counter tops which I plan to schedule next. I have saved their number in my phone and will continue to use them for all future need. 10/10 recommend! I found them through a chat gpt search and grateful to support local to our home in Litchfield park.
Price assessment: Great price
Price: $100–150
Response from the owner · 2 months ago
Thank you for taking the time to do the review and thank you for your business
Y
Yovanna Vazquez5 reviewsiTotal number of Google reviews Yovanna has written across all businesses on Google Maps, not just this one.
Mitch Allaman did an outstanding job !!!
My carpets have never looked cleaner.
Thank you for all your professionalism and hard work. I will call you every time to
Clean my carpets
Response from the owner · 2 months ago
Really appreciate your business
Thank you so much
M
Mike Hayes2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
My wife called Mitch to come out and do our carpets and our tile. He came out cleaned the tile and carpets. They looked amazing was very fair priced and did an Amazing job. Thank you for everything Mitch.
Response from the owner · 2 months ago
Always a pleasure doing business with you guys
M
MaryamLocal Guide · 16 reviewsiTotal number of Google reviews Maryam has written across all businesses on Google Maps, not just this one.
I had a great experience with Allaman Carpet Cleaning! Mitch was professional, friendly, and showed up on time. My carpets look amazing and they were able to remove stains I didn’t think would come out, and everything smells fresh and clean. The quality of their work exceeded my expectations, and their attention to detail really stood out. I highly recommend Allaman Carpet Cleaning to anyone looking for reliable, high-quality carpet cleaning services. I’ll definitely be using them again!
Response from the owner · 2 months ago
Thank you for your business and I look forward to future dealings with your family 🙏
D
Darci Aronson6 reviewsiTotal number of Google reviews Darci has written across all businesses on Google Maps, not just this one.
I was given Mitch’s name as a referral for clearing out my dryer duct. I called him right away, and he was able to schedule me the next day. He was very personable, professional and efficient. He even followed up with a text the next day to see that the issues with my dryer are resolved.
I will not hesitate to call Mitch for carpet & tile cleaning or to refer him to any one in need of his services!
