Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts

Allen's Junk Removal logo

Allen's Junk Removal

Debris removal service · Houston, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#114 of 190 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 40%
5.0 ★★★★★ 533 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (713) 518-5246Request a call backWebsite ↗

Allen's Junk Removal at a glance

Google reviewers rate Allen's Junk Removal five stars based on 533 reviews, noting the owner replies to all feedback. Customers frequently cite prompt scheduling, rapid response times, and clear communication regarding quotes and appointments. Recurring themes include punctual arrival, efficient loading of items like furniture and yard waste, and reasonable pricing. Many mention that the team cleans up debris after the job and displays professional, friendly behavior throughout the service.

  • Google rating: 5.0 out of 5 from 533 reviews (99% five-star).
  • Reviews on this page: 533 Google reviews (520 with written comments, 62 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Junk Removal serving Houston, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability96Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 97 (median 98)Reliability: 96 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 86)
Allen's Junk RemovalJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Allen's Junk Removal: 97/100 on this factor. Category median: 98.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Allen's Junk Removal: 96/100 on this factor. Category median: 98.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Allen's Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Allen's Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Allen's Junk Removal: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

533 Google reviews we collected

  • 5 stars52899%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 520 written reviews

  • Praise1,388100%
  • Complaints20%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6764%
  • Reasonable3534%
  • Overpriced00%
  • Not sure22%

Topic share

How often each topic comes up in the written reviews

  • Speed & response36326%
  • Would recommend24117%
  • Price & value22316%
  • Staff & attitude21015%
  • Quality & results19814%
  • Communication1219%
  • Honesty & trust342%

What customers talk about

We read 520 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very good service on time worked hard and efficient and fare pricing”
  • “I would definitely recommend them to anyone in need of their junk removal services.”
  • “Price was very reasonable for my load of yard trimmings.”
  • “These guys were on time professional and efficient in the services they provide!”
  • “Everything got loaded up quickly and he was very thorough.”
  • “He answered all of my questions quickly and was able to get me a quote after I sent him some pictures of what I needed picked up.”
  • “It’s great to see people who still care about honesty and quality.”

People customers mention

  • Pearland 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Allen's Junk Removal for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

AlexLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Allen was amazing to work with! He answered all of my questions quickly and was able to get me a quote after I sent him some pictures of what I needed picked up. He showed up right on time and had great communication. Everything got loaded up quickly and he was very thorough. Great experience and I will be calling again for future hauls!

Great priceHouse & garage cleanouts
Luis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Easy to communicate my needs and quick to get the job done. Would use again.

Noah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Allen’s Junk Removal came to my house and hauled off a trailer load of junk / trash. These guys were on time professional and efficient in the services they provide! I would definitely recommend them to anyone in need of their junk removal services.

Deisy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called Mr. Allen for an estimate and he was able to come early the next day. Such a nice and respectful young man. I will definitely recommend him to family and friends. Thank you Sir for your help!

Reasonable priceHouse & garage cleanouts
Nikki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! Got a quick reply when inquiring about a quote and they were in and out in no time. Definitely recommend.

Reasonable priceHouse & garage cleanouts
Gwendolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were super prompt and professional! Easy to book, easy to work with, and the price was perfect for us. Highly recommend!!

Furniture removal

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts41—
Junk removal36—
Yard debris removal31—
Furniture removal24—
Construction debris removal16—
Appliance removal & disposal13—
Electronic waste removal & disposal5—
Hazardous waste removal & disposal5—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 533 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Linda Ransom3 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service on time worked hard and efficient and fare pricing

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts
Response from the owner · 3 weeks ago

Thanks Linda!!

Tee Karizma9 reviewsTotal number of Google reviews Tee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hard workers and quality service.

  • Price assessment: Reasonable price
  • Services: Yard debris removal
Response from the owner · 4 weeks ago

Thanks!! We appreciate you!

Alex ClintonLocal Guide · 52 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Allen was amazing to work with! He answered all of my questions quickly and was able to get me a quote after I sent him some pictures of what I needed picked up. He showed up right on time and had great communication. Everything got loaded up quickly and he was very thorough. Great experience and I will be calling again for future hauls!

  • Price assessment: Great price
  • Services: House & garage cleanouts
Response from the owner · a month ago

Thanks Alex! Truly appreciate you ma’am!!!

Luis Guerrero5 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Easy to communicate my needs and quick to get the job done. Would use again.

Response from the owner · a month ago

Thanks Luis!!!

Noah Adams3 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Allen’s Junk Removal came to my house and hauled off a trailer load of junk / trash. These guys were on time professional and efficient in the services they provide! I would definitely recommend them to anyone in need of their junk removal services.

Response from the owner · a month ago

Thanks Noah! We appreciate you guys!!

Randall Baon (FuzeOn)5 reviewsTotal number of Google reviews Randall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick work done!

  • Services: House & garage cleanouts
Response from the owner · a month ago

Thanks Randall! We appreciate you!

Deisy Williams6 reviewsTotal number of Google reviews Deisy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called Mr. Allen for an estimate and he was able to come early the next day. Such a nice and respectful young man. I will definitely recommend him to family and friends. Thank you Sir for your help!

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts
Response from the owner · a month ago

Thank you Deisy. I appreciate you so much!!

Nikki Kelley2 reviewsTotal number of Google reviews Nikki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Got a quick reply when inquiring about a quote and they were in and out in no time. Definitely recommend.

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts
Response from the owner · a month ago

Thanks Nikki!!

Gwendolyn Truelove5 reviewsTotal number of Google reviews Gwendolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were super prompt and professional! Easy to book, easy to work with, and the price was perfect for us. Highly recommend!!

  • Services: Furniture removal
Response from the owner · a month ago

Thanks Gwendolyn!!

Allison Ritchie3 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called and was able to come out next day! Very communicative and did great, quick work!

  • Price assessment: Great price
  • Services: Junk removal
Response from the owner · 2 months ago

Thanks Allison we appreciate you!

Allen's Junk Removal on Google Maps →

Business details