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Fire Dawgs Junk Removal Houston

Junk removal service · Houston, TX · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#104 of 190 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 46%
5.0 ★★★★★ 1,205 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Nov 2026latest review

Fire Dawgs Junk Removal Houston at a glance

Customers report that Fire Dawgs Junk Removal Houston provides prompt, professional service with accurate pricing and effective communication, often completing same-day pickups for items like hot tubs and storage units. Recurring themes include punctuality, courtesy, and the company’s effort to donate items rather than sending them to landfills. However, some reviewers note that the service can be expensive, while others cite instances of missed appointments or unresponsiveness to initial contact attempts.

  • Google rating: 5.0 out of 5 from 1,205 reviews (98% five-star).
  • Reviews on this page: 1,205 Google reviews (892 with written comments, 31 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Junk Removal serving Houston, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

Satisfaction97Reliability98Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 97 (median 98)Reliability: 98 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 86)
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fire Dawgs Junk Removal Houston: 97/100 on this factor. Category median: 98.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fire Dawgs Junk Removal Houston: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fire Dawgs Junk Removal Houston: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fire Dawgs Junk Removal Houston: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fire Dawgs Junk Removal Houston: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fire Dawgs Junk Removal Houston: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

1,205 Google reviews we collected

  • 5 stars1,18598%
  • 4 stars131%
  • 3 stars20%
  • 2 stars20%
  • 1 star30%

Praise vs complaints

Phrases our text analysis found in 892 written reviews

  • Praise2,02999%
  • Complaints131%

Topic share

How often each topic comes up in the written reviews

  • Speed & response54126%
  • Staff & attitude53226%
  • Would recommend31215%
  • Quality & results27714%
  • Price & value25212%
  • Communication1035%
  • Honesty & trust251%

What customers talk about

We read 892 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Just heard about them today and booked them for same day pickup.”
  • “These guys were on time, professional, and were in and out.”
  • “I highly recommend Fire Dawgs Junk Removal Houston to give you your space back.”
    “They are terrible and I don’t believe their reviews are 5 stars.”
  • “I was moving out of country and they did a great job cleaning out the remains of my belongings, even taking down curtains for me.”
    “I had no idea how difficult it is to disposed of fire-damaged property; the city won't take it, the CoH landfills won't take it.”
  • “On time and without any complaint, they carried and setup, hauled away what we determined was junk and at a reasonable price.”
    “It was a bit pricey but I love supporting the fire fighters and veterans and would hire them again if ever needed.”
  • “Outstanding experience from start to finish, the team was punctual, communicated perfectly, and worked incredibly hard.”
  • “FireDawgs IS a remarkably professional, courteous and trustworthy company.”

People customers mention

  • Tony 30 reviews
  • Remy 14 reviews
  • Marcos 13 reviews
  • Chris 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fire Dawgs Junk Removal Houston for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Lilly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Just heard about them today and booked them for same day pickup. Very easy and very fast. Highly recommend.

Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The team was great. I was moving out of country and they did a great job cleaning out the remains of my belongings, even taking down curtains for me. I highly recommend!

Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

These guys were on time, professional, and were in and out. Great job and will be using them again.

Douglas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Marcos and his crew were awesome. Showed up on time. Clean out our storage unit in about 2 hours. Very professional and courteous. Definitely would use Fire Dawgs services again.

Patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

The two gentlemen who came were prompt and on time. They were very polite and did a great job of clearing away my junk. I would use this company again.

Junk removal+ Responsiveness+ Punctuality+ Quality
Sharon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely best service ever! Called that morning- they came in the afternoon and quickly loaded everything and gave me an unbelievably low invoice. Would only use them in the future!!

Photos

Customer reviews

5.0 ★★★★★ 1,205 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lilly Griffin5 reviewsTotal number of Google reviews Lilly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just heard about them today and booked them for same day pickup. Very easy and very fast. Highly recommend.

Kim D3 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was great. I was moving out of country and they did a great job cleaning out the remains of my belongings, even taking down curtains for me. I highly recommend!

Cathy Garcia4 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were on time, professional, and were in and out. Great job and will be using them again.

Douglas Frankhouser6 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Marcos and his crew were awesome. Showed up on time. Clean out our storage unit in about 2 hours. Very professional and courteous. Definitely would use Fire Dawgs services again.

Patricia Holler4 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good people, good price. Considerate, thoughtful, respectful.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Junk removal
Response from the owner · 5 years ago

Thank you!

Patty Kane3 reviewsTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The two gentlemen who came were prompt and on time. They were very polite and did a great job of clearing away my junk. I would use this company again.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Junk removal
Response from the owner · 3 years ago

Thank you so much Patty for a wonderful 5 star review! We were more than happy to help you out, and we hope to assist you again in the future!

Sharon Hill14 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely best service ever! Called that morning- they came in the afternoon and quickly loaded everything and gave me an unbelievably low invoice. Would only use them in the future!!

Response from the owner · a week ago

Thank you, Sharon! Same-day service at a great price is what our Houston crew loves to deliver. We appreciate your loyalty and look forward to helping you again!

Malaney1 reviewTotal number of Google reviews Malaney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Their amazing ! Great communication, fast efficient work ! Good prices ! Would use again

Response from the owner · a week ago

Thank you, Malaney! Great communication, efficient work, and fair prices are what we aim for on every job. We appreciate you choosing Fire Dawgs in Houston!

Charles O'Leary8 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice guys, quick and efficient, good value.

Response from the owner · a week ago

Thank you, Charles! Quick, efficient, and a good value is exactly what we want every Houston customer to get. We appreciate your business!

Jane Williams2 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience from start to finish. Caesar and Tony arrived promptly and professionally dismantled our outdoor hot tub, cleaned the area and hauled it off. Everything went smoothly. Thank you!

Response from the owner · a week ago

Thank you, Jane! We'll make sure Caesar and Tony hear your kind words. Hot tub removals take some work, and we're glad everything went smoothly from start to finish. We appreciate you choosing Fire Dawgs in Houston!

Fire Dawgs Junk Removal Houston on Google Maps →

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