Waste management service · Houston, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#105 of 190 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 45%
5.0★★★★★323 Google reviews · 13 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight the rapid response times, same-day availability, and professional conduct of the staff during junk removal services. Recurring themes include fair pricing, efficient handling of large items, and clear communication regarding scheduling and completion. One negative review mentions a safety concern regarding a driver running a stop sign, contrasting with the generally positive feedback about punctuality and customer service.
Google rating: 5.0 out of 5 from 323 reviews (99% five-star).
Reviews on this page: 323 Google reviews (288 with written comments, 23 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: November 2, 2026.
Service: Junk Removal serving Houston, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
HTX Junk-A-HaulicsJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.HTX Junk-A-Haulics: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.HTX Junk-A-Haulics: 97/100 on this factor. Category median: 98.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.HTX Junk-A-Haulics: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.HTX Junk-A-Haulics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.HTX Junk-A-Haulics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
323 Google reviews we collected
5.0of 5
5 stars32199%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 288 written reviews
100%praise
Praise674100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3464%
Reasonable1936%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response21932%
Staff & attitude11717%
Price & value11217%
Would recommend9915%
Quality & results8513%
Communication304%
Honesty & trust132%
What customers talk about
We read 288 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Needed work dont fast and they had it done the next day.”
“These young men were very polite, very professional.”
“Reasonable & very quick pickup- was there within an hour”
“I definitely recommend HTX Junk-A-Haulics and will use them again if I need junk removal in the future!”
“We had a great experience having Eric removing some broken and unused items around the house.”
“Super nice guys really appreciated their help and communication.”
“Fast friendly and reliable highly recommended this company to anyone looking for junk removal services”
People customers mention
Erick11 reviews
Eric5 reviews
Juan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired HTX Junk-A-Haulics for 8 kinds of job. Pick one to see what they paid and said.
RReba5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
These young men were very polite, very professional. I didn’t have my stuff very organized, but they spent time helping me figure out what I needed to get rid of. I would use them again.
Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
LLisa8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They did a FANTASTIC job! Needed work dont fast and they had it done the next day.
Yyupha10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Good working Fast And very nice guy Can speak English in Spanish I love what he do help at my house on the backyard
Bbrandi10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service from HTX Junk-A-Haulics! He came out and removed all of my junk quickly and efficiently. He even went above and beyond by helping me take apart a bed frame that needed to be removed. Very professional, helpful, and made the entire process so easy. I definitely recommend HTX Junk-A-Haulics and will use…
MMax3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Use them! Erick was absolutely fantastic! Efficient, fast..all while being very personable! What would’ve taken us a whole day to haul back and forth from our garage, took no more than 30 minutes! Would definitely recommend them to friends and family! You’ve got our business for sure!
JJohn9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
... came out 1st thing day after I called and knocked out my clean up project fast. Would recommend
These young men were very polite, very professional. I didn’t have my stuff very organized, but they spent time helping me figure out what I needed to get rid of. I would use them again.
Great service from HTX Junk-A-Haulics! He came out and removed all of my junk quickly and efficiently. He even went above and beyond by helping me take apart a bed frame that needed to be removed. Very professional, helpful, and made the entire process so easy. I definitely recommend HTX Junk-A-Haulics and will use them again if I need junk removal in the future!
Price assessment: Reasonable price
Services: House & garage cleanouts, Mattress removal & disposal
M
Mekenzie Olson2 reviewsiTotal number of Google reviews Mekenzie has written across all businesses on Google Maps, not just this one.
Use them! Erick was absolutely fantastic! Efficient, fast..all while being very personable! What would’ve taken us a whole day to haul back and forth from our garage, took no more than 30 minutes! Would definitely recommend them to friends and family! You’ve got our business for sure!
J
John Quinn9 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.