Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate this Houston waste management service five stars based on 369 reviews, noting that the owner responds to 99% of feedback. Customers frequently highlight punctual arrivals, efficient handling of various items like furniture and appliances, and clear communication regarding pricing. Staff are described as friendly and professional, with many returning for multiple jobs. One lower-rated review mentioned glass breakage during a service, though management offered a return to clean up the debris.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
Bar = this company · dark tick = category median.
369 Google reviews we collected
Phrases our text analysis found in 326 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 326 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John went above and beyond, great pricing and showed up right on time.”
“He handled everything on his own, worked quickly, and was really friendly.”
“I would recommend them, and plan on using them in the future.”
“John told me how to make paint safe to dispose of, was on time, cleared it all out and super great price, even with very heavy boxes of tile and roof shingles.”
“There was a minor glitch in our move and John resolved it in the best way possible and made everything easy.”
“A true professional in communication, service and hard work.”
“The company operates with professionalism, honesty and reliability.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Your Junk Our Trunk LLC for 8 kinds of job. Pick one to see what they paid and said.
Excellent customer service. There was a minor glitch in our move and John resolved it in the best way possible and made everything easy. Highly recommend!
I had no idea about the process to dispose of a refrigerator/freezer. I thought you just put it out for heavy trash, so I declined when the delivery service for my new
Fantastic crew! Timely and affordable service. I have used them for multiple jobs and have never had any issues. I highly recommend them!
John told me how to make paint safe to dispose of, was on time, cleared it all out and super great price, even with very heavy boxes of tile and roof shingles. I have used this service multiple times and always same results: great service and great price
These gentlemen were professionals good price came at time promised and very satisfied with service
Fast, easy, and convenient. John communicated well. They showed up on time and were in and out quickly. Would recommend.
| Job | Reviews | Category typical |
|---|---|---|
| House & garage cleanouts | 54 | — |
| Junk removal | 27 | — |
| Furniture removal | 21 | — |
| Yard debris removal | 14 | — |
| Trash removal & disposal | 13 | — |
| Appliance removal & disposal | 7 | — |
| Electronic waste removal & disposal | 4 | — |
| Donated goods pickup | 3 | — |
5.0 ★★★★★ 369 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I like the hd guys. On time. Friendly, efficient and polite.
Hey Myster, thank you so much for the kind words. It means a lot to us that you had a great experience.
Excellent customer service. There was a minor glitch in our move and John resolved it in the best way possible and made everything easy. Highly recommend!
Hi Colleen, thank you so much for taking the time to share this. Your patience and understanding made all the difference, and we're really glad everything worked out smoothly. We appreciate you recommending us.
I had no idea about the process to dispose of a refrigerator/freezer. I thought you just put it out for heavy trash, so I declined when the delivery service for my new
Hi Christopher, thank you for taking the time to share your experience. It means a lot that you trusted us, and we're glad we could make the process easier for you. Your five stars mean the world to us.
These guys did an amazing job. On time, quick work, and made it so easy.
Gentlemen was very pleasant and friendly. Wonderful service.
Hi Janice, thank you so much for the kind words. It means a lot to know you had a great experience with us. We hope to see you again soon.
Fantastic crew! Timely and affordable service. I have used them for multiple jobs and have never had any issues. I highly recommend them!
Hi Susan, thank you so much for taking the time to share this. Your continued trust in us means more than we can say, and we are so glad we have been able to deliver for you each time. We look forward to being there for your next job.
John went above and beyond, great pricing and showed up right on time.
Hi! Thank you so much for the kind words. We are really glad it all came together well for you. Your support means a lot to us.
John told me how to make paint safe to dispose of, was on time, cleared it all out and super great price, even with very heavy boxes of tile and roof shingles. I have used this service multiple times and always same results: great service and great price
Hi Steve, thank you so much for taking the time to share this. Your loyalty over multiple visits means a lot to us, and we're really glad we've been able to consistently deliver for you. We look forward to helping you again whenever you need us.
These gentlemen were professionals good price came at time promised and very satisfied with service
Hi Paul, thank you so much for taking the time to share this. You made our day, and we truly appreciate your trust in us.
Fast, easy, and convenient. John communicated well. They showed up on time and were in and out quickly. Would recommend.
Hi Chris, thank you so much for taking the time to share this. We're glad it worked out well for you, and we hope to see you again down the road.
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
