Allergy, Asthma & Immunology at Black Hills Medical Group logo

Allergy, Asthma & Immunology at Black Hills Medical Group

Allergist · Rapid City, SD · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%98+30.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 33 allergy testing clinicsPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 50 Google reviews · 2 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Aug 2026latest review

Allergy, Asthma & Immunology at Black Hills Medical Group at a glance

Google reviewers rate this allergist practice five stars based on fifty reviews, with the owner responding to ninety-eight percent of comments. Patients frequently cite quick scheduling, thorough communication, and knowledgeable care for managing allergies, asthma, and immunology issues. The staff is described as friendly and attentive, often taking significant time to explain treatment plans and listen to concerns. One minor criticism notes the lack of a play app for children, though no other recurring negative themes appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 50 reviews (98% five-star).
  • Reviews on this page: 50 Google reviews (36 with written comments).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: August 26, 2026.
  • Service: Allergy Testing Clinic serving Rapid City, South Dakota.

Data from Google, last updated November 3, 2026.

Score profile vs other allergy testing clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction97Reliability98Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 88)Reliability: 98 (median 83)Momentum: 100 (median 100)
This companyAllergy Testing Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Allergy, Asthma & Immunology at Black Hills Medical Group: 97/100 on this factor. Category median: 88.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Allergy, Asthma & Immunology at Black Hills Medical Group: 98/100 on this factor. Category median: 83.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Allergy, Asthma & Immunology at Black Hills Medical Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.

Star ratings

50 Google reviews we collected

  • 5 stars4998%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 36 written reviews

  • Praise3995%
  • Complaints25%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1946%
  • Communication717%
  • Quality & results615%
  • Would recommend410%
  • Speed & response37%
  • Honesty & trust25%

What customers talk about

We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great visit great doctors, they listen and are very knowledgeable and helpful.”
  • “Professional, excellent listener and communicator, uber knowledgeable, and I look forward to working with her in the future.”
  • “She plans on doing A full set of testing and appears to be thorough in addressing my situation.”
    “We are here from out of town for a few days when I got a terrible migraine.”
  • “I highly recommend her and can’t say enough positive things about the quality of care she provides.”
  • “She was able to get one right away so I didn't have to stay in Rapid late.”
  • “Anderson, she is genuine and fully present during appointments.”

People customers mention

  • Anderson 24 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Teddie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This place is amazing! We are here from out of town for a few days when I got a terrible migraine. They got us in very quickly and efficiently. Everyone was super friendly, caring and detailed. They had us in and out of there treated in less than 30 minutes! Highly recommend!

AllenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional, excellent listener and communicator, uber knowledgeable, and I look forward to working with her in the future.

Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dr Anderson took the time to really listen to me and she explained things clearly. She is professional, personable, and warm.

Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I feel incredibly better already. Dr. Anderson and her nurse listened to and heard what I had to say.

Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Dr. Anderson is a very professional, smart, kind, caring Dr. I would recommend her to anyone needing a Dr.. complicated issues are no match for her wisdom.

Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciate Dr Halie Anderson and her staff for the excellent care and concerns for my well being, I feel so welcome and like part of their family it is comforting having my care in their hands!

Photos

Customer reviews

5.0 ★★★★★ 50 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Teddie Jo L.9 reviewsTotal number of Google reviews Teddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is amazing! We are here from out of town for a few days when I got a terrible migraine. They got us in very quickly and efficiently. Everyone was super friendly, caring and detailed. They had us in and out of there treated in less than 30 minutes! Highly recommend!

Response from the owner · 2 months ago

We are thankful for your encouragement and appreciate you sharing your experience. Reviews like yours truly mean a lot to our entire team.

Mike Rodriguez7 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great visit great doctors, they listen and are very knowledgeable and helpful.

Response from the owner · 2 months ago

We sincerely appreciate your kind words and are grateful to be part of such a supportive community.

Jessica z HtporLocal Guide · 27 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The kids need a play app

Response from the owner · 2 months ago

Thank you for your generous words.

Allen FeldmanLocal Guide · 22 reviewsTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, excellent listener and communicator, uber knowledgeable, and I look forward to working with her in the future.

Response from the owner · 2 months ago

We're so thankful for your kind review. It means a lot to know that our efforts are making a positive impact.

Barbara Annan5 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr Anderson took the time to really listen to me and she explained things clearly. She is professional, personable, and warm.

Response from the owner · 2 months ago

We're so thankful for your kind review. It means a lot to know that our efforts are making a positive impact.

Kathy Kirby Eide4 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I feel incredibly better already. Dr. Anderson and her nurse listened to and heard what I had to say.

Response from the owner · 2 months ago

We're so thankful for your kind review. It means a lot to know that our efforts are making a positive impact.

Cindy Weaver6 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Anderson is a very professional, smart, kind, caring Dr. I would recommend her to anyone needing a Dr.. complicated issues are no match for her wisdom.

Response from the owner · a year ago

We appreciate your support! Our team works hard to provide a positive experience, and your review reassures us that we’re on the right track.

Dana Christensen5 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciate Dr Halie Anderson and her staff for the excellent care and concerns for my well being, I feel so welcome and like part of their family it is comforting having my care in their hands!

Response from the owner · 2 months ago

We sincerely appreciate your kind words and are grateful to be part of such a supportive community.

Kerry Bell10 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Appreciate Dr. Anderson, she is genuine and fully present during appointments. Plus my allergies are so much better! :)

Response from the owner · 7 months ago

Thank you for sharing your experience! We love hearing positive feedback!

Therese Dinda12 reviewsTotal number of Google reviews Therese has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Anderson great! She listened to my concerns and helped me understand what might be the problem Her nurse Sara was very good. Very attentive answered questions. I really had a good visit today. Dr. Anderson listened to everything I had to say and made me a part of the health care plan. Her nurse was very attentive and pleasant. The staff was helpful, professional, as well as friendly. Thanks to all the staff. Therese Dinda

Response from the owner · Edited 7 months ago

Thank you for the glowing review! We strive to provide compassionate and high-quality care, and feedback like this encourages us to continue doing just that.

Allergy, Asthma & Immunology at Black Hills Medical Group on Google Maps →

Business details