iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%48+13.6Replies to reviews 8%58+4.8Experts Score= 56Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 33 allergy testing clinicsiPosition by Experts Score among all companies we track in this category. · better than 6%
4.6★★★★★36 Google reviews · 2 photos
89%five-star reviews
9.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Halie Anderson, MD, 4.6 out of 5 based on 36 reviews, with the practice owner responding to 58% of comments. Patients frequently praise the physician for being knowledgeable, empathetic, and thorough when treating allergies, asthma, and eczema, noting that she listens carefully and explains treatment plans clearly. However, recurring criticism targets the front desk staff for being unhelpful or unprofessional during phone interactions, while some reviewers also complain about long appointment wait times and a lack of available information regarding specific allergy treatments.
Google rating: 4.6 out of 5 from 36 reviews (89% five-star).
Reviews on this page: 36 Google reviews (24 with written comments).
Owner responses: the business replied to 58% of reviews.
Most recent review: August 13, 2025.
Service: Allergy Testing Clinic serving Rapid City, South Dakota.
Data from Google, last updated November 3, 2026.
Score profile vs other allergy testing clinics
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: reliability.
Halie Anderson, MDAllergy Testing Clinics median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Halie Anderson, MD: 60/100 on this factor. Category median: 88.B
60
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Halie Anderson, MD: 48/100 on this factor. Category median: 83.C
48
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Halie Anderson, MD: 58/100 on this factor. Category median: 40.C
58
Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
4.6of 5
5 stars3289%
4 stars00%
3 stars00%
2 stars00%
1 star411%
Praise vs complaints
Phrases our text analysis found in 24 written reviews
84%praise
Praise2784%
Complaints516%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude1856%
Would recommend825%
Quality & results413%
Communication13%
Price & value13%
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Doeden he has managed me thru tough times in my life also he's very professional and knows how to treat his patient also with a lot of patience as he…”
“Not happy with the phone receptionist when it comes to being helpful, but not rude.”
“…to treat his patient also with a lot of patience as he has with me I would recommend him and his staff to anyone who needs pain relief which helps wit…”
“We had a wonderful experience and appreciated the attention to detail & kindness from the whole staff!”
“Anderson is amazing first Dr in 2 years that I feel has actually listened and cared highly recommend!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SStevenLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
I agree with the other reviews concerning the phone receptionist. Not rude but not helpful at all. Not great people skills or general awareness for understanding human emotions. Talk and talk but not listen and empathize. Doesn't leave you with a great taste in your mouth
DDawnLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have been in pain for a long time before I saw Dr. Doeden he has managed me thru tough times in my life also he's very professional and knows how to treat his patient also with a lot of patience as he has with me I would recommend him and his staff to anyone who needs pain relief which helps with mental status by managing my pain. 5 stars from me
HHaley9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dr. Anderson is great! Very patient and thorough! I would absolutely recommend seeing her!
Ppat5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dr Anderson is very knowledgeable and friendly answering questions in order to make the best health care decisions
BBethany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dr. Anderson is always so kind and thoughtful. She's thorough and in her patient's corner!
SSharla10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
It is quite obvious that Dr. Anderson is extremely knowledgeable! She is very easy to understand, and she is truly interested in the concerns of her patients. In my opinion, she is an excellent physician!
I agree with the other reviews concerning the phone receptionist. Not rude but not helpful at all. Not great people skills or general awareness for understanding human emotions. Talk and talk but not listen and empathize. Doesn't leave you with a great taste in your mouth
Response from the owner · a year ago
I’m truly sorry to hear about your experience with our office staff. As your physician, I want every part of your care including the first phone call, to reflect compassion, understanding, and respect. I’ve shared your feedback with our team so we can work on improving how we listen and respond to our patients. If you’re willing, please contact us directly at [email protected] so we can better understand the situation and ensure your future experiences are more positive.
D
Dawn SpurrLocal Guide · 31 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
I have been in pain for a long time before I saw Dr. Doeden he has managed me thru tough times in my life also he's very professional and knows how to treat his patient also with a lot of patience as he has with me I would recommend him and his staff to anyone who needs pain relief which helps with mental status by managing my pain. 5 stars from me
Response from the owner · a year ago
Your 5-star review made our day!
H
Haley Anderson9 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Dr Anderson is very knowledgeable and friendly answering questions in order to make the best health care decisions
Response from the owner · a year ago
Thank you for the glowing review! We strive to provide compassionate and high-quality care, and feedback like this encourages us to continue doing just that.
B
Bethany Wilson2 reviewsiTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Dr. Anderson is always so kind and thoughtful. She's thorough and in her patient's corner!
Response from the owner · a year ago
Thank you for the glowing review! We strive to provide compassionate and high-quality care, and feedback like this encourages us to continue doing just that.
S
Sharla Ulrich10 reviewsiTotal number of Google reviews Sharla has written across all businesses on Google Maps, not just this one.
It is quite obvious that Dr. Anderson is extremely knowledgeable! She is very easy to understand, and she is truly interested in the concerns of her patients. In my opinion, she is an excellent physician!
K
Kelley Thomson Comp4 reviewsiTotal number of Google reviews Kelley has written across all businesses on Google Maps, not just this one.
Dr. Halie Anderson is a brilliant immunologist!! She is compassionate, and listens carefully to all medical concerns of the patient. She is delighted to hear all areas of health questions, and will do everything she possibly can to help. She will be sure that when the patient leaves, they were heard. Many thanks to Dr. Anderson!! I am GRATEFUL she is here in the Black Hills!!
S
Sheridan Marugg6 reviewsiTotal number of Google reviews Sheridan has written across all businesses on Google Maps, not just this one.
Just love Dr Anderson and Danielle all nursing staff!! She has helped my grandsons allery and server eczema 100% will forever be greatfull for their help and going out of their way to accommodate us! Thank you!
