Towing service · Jacksonville, FL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 60 towing servicesiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★613 Google reviews · 24 photos
98%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the company for prompt arrivals, clear communication, and professional handling of vehicles, often noting that drivers send photos upon delivery. However, several negative reviews highlight significant delays in arriving within promised time windows and instances of rude driver behavior. The business maintains a 4.9-star rating from 613 reviews and responds to 48% of customer feedback.
Google rating: 4.9 out of 5 from 613 reviews (98% five-star).
Reviews on this page: 613 Google reviews (541 with written comments, 27 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: October 20, 2026.
Service: Towing Service serving Jacksonville, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other towing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Almighty Towing TransportTowing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Almighty Towing Transport: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Almighty Towing Transport: 92/100 on this factor. Category median: 89.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Almighty Towing Transport: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Almighty Towing Transport: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Almighty Towing Transport: 65/100 on this factor. Category median: 67.B
65
Bar = this company · dark tick = category median.
Star ratings
613 Google reviews we collected
4.9of 5
5 stars59998%
4 stars61%
3 stars00%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 541 written reviews
99%praise
Praise1,01399%
Complaints101%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5054%
Reasonable2830%
Overpriced11%
Not sure1415%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude33633%
Speed & response23923%
Quality & results16416%
Would recommend13914%
Communication909%
Honesty & trust303%
Price & value252%
What customers talk about
We read 541 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very accommodating, professional, and thorough throughout the process.”
“I was very frustrated because not only was I in a whole different city that i’m not familiar with, but they people were rude too.”
“He was prompt, professional ,efficient, and he had a wonderful personality and a great sense of humor to top it all off!”
“Absolutely awesome service will be my go to from today forward”
“I expected the worst day but Allmighty Towing was incredible!”
“I really appreciate the great service and would definitely recommend Tony and this towing company!”
“I would not recommend using this company.”
“Great communication during the entire process, extremely professional and knowledgeable.”
“Dalton knew what he was doing and was a genuine person.”
“Great Towing Experience , Driver Was Kind & Came At Reasonable Time Got Me To My Destination At Ease .”
People customers mention
Tony33 reviews
Anthony26 reviews
Smith15 reviews
David9 reviews
Mike5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Almighty Towing Transport for 3 kinds of job. Pick one to see what they paid and said.
JessiLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Tony came to tow my car after it was involved in an accident a few days ago. He was very accommodating, professional, and thorough throughout the process. He even messaged me a photo of my car and confirmed it was delivered to the correct repair shop, which gave me peace of mind. I really appreciate the great…
Car towing
QLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wow! I feel compelled to write this review for the exceptionalism professionalism displayed by Tony. He kept me updated on his ETA. He was super friendly and polite. My vehicle was loaded on the truck within minutes. He went above and beyond by keeping me in the loop and even sending me a picture when my vehicle…
Great priceCar towing
kaleigh3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
I had requested a towing service with these people and they took over 3 hours for my tow guy to even call me. They kept telling me they have a schedule which I understand and don’t mind. I was just frustrated at the point where they were suppose to be coming to me within 30 minutes yet they took over and hour to…
Not sureCar towingService not listed
Dean10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
These guys are awesome! They towed my Alfa Romeo from Jacksonville to the Daytona dealership and did a perfect job! They were polite, professional, considerate, sent me constant updates over text including photos of my vehicle when it arrived at the dealership. Tony was the driver and did a perfect job. I will…
Special vehicle towingCar towing
Joey7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Antonio was very helpful and very quick. He also had great advice for me when I needed to take my vehicle to the mechanic. I would definitely recommend his services to anyone who was in need.
Great priceCar towing
kyronLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Almighty Towing and Transport came through big time!! Great communication during the entire process, extremely professional and knowledgeable. I have nothing but good things to say about our driver. I really appreciate you guys!!
Tony came to tow my car after it was involved in an accident a few days ago. He was very accommodating, professional, and thorough throughout the process. He even messaged me a photo of my car and confirmed it was delivered to the correct repair shop, which gave me peace of mind. I really appreciate the great service and would definitely recommend Tony and this towing company!
Services: Car towing
QLocal Guide · 16 reviewsiTotal number of Google reviews Q has written across all businesses on Google Maps, not just this one.
Wow! I feel compelled to write this review for the exceptionalism professionalism displayed by Tony. He kept me updated on his ETA. He was super friendly and polite. My vehicle was loaded on the truck within minutes. He went above and beyond by keeping me in the loop and even sending me a picture when my vehicle arrived to the destination with the point of contact he delivered it to as well. Great all around service! Thanks Tony!!
Price assessment: Great price
Services: Car towing
kaleigh b3 reviewsiTotal number of Google reviews kaleigh has written across all businesses on Google Maps, not just this one.
I had requested a towing service with these people and they took over 3 hours for my tow guy to even call me. They kept telling me they have a schedule which I understand and don’t mind. I was just frustrated at the point where they were suppose to be coming to me within 30 minutes yet they took over and hour to call and tell me he was on the way. Then when I spoke to the manager Mike, he interrupted me the entire time I was talking. Saying Richard, which was my tow person was on the way. When I was watching the location of his truck he was in the exact spot for an hour. I was very frustrated because not only was I in a whole different city that i’m not familiar with, but they people were rude too. So… if you want a tow company that can at least not lie about their ETA I wouldn’t suggest booking with them.
Price assessment: Not sure
Services: Car towing, Service not listed
dionte clark3 reviewsiTotal number of Google reviews dionte has written across all businesses on Google Maps, not just this one.
These guys are awesome! They towed my Alfa Romeo from Jacksonville to the Daytona dealership and did a perfect job! They were polite, professional, considerate, sent me constant updates over text including photos of my vehicle when it arrived at the dealership. Tony was the driver and did a perfect job. I will request them again if I ever need to do this or any towing service. My highest recommendation!
Services: Special vehicle towing, Car towing
Joey Echeverria7 reviewsiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
Antonio was very helpful and very quick. He also had great advice for me when I needed to take my vehicle to the mechanic. I would definitely recommend his services to anyone who was in need.
Price assessment: Great price
Services: Car towing
Monica DavisLocal Guide · 14 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Almighty Towing Transport is most definitely top-tier in the towing industry!
My driver David Smith was truly amazing.!! He was prompt, professional ,efficient, and he had a wonderful personality and a great sense of humor to top it all off!!!!
I was faced with a stressful situation and he came to my rescue and made me feel so comfortable and at ease.
David had exceptional customer service and took great care of both my vehicle ( CLS 550 4- Matic Mercedes Benz) and I.. He is a great driver as well and obviously a tremendous asset to the Almighty Towing Transport team.
Without hesitation , I would highly recommend that everyone consider doing business with this company.
In fact, I I took it a step further and informed my insurance provider that I would like Almighty Towing Transport listed as my primary choice for all of my future towing needs. I was assured by the insurance representative that they would honor my request.
With that said, Keep the bar high and continue the good work!! It truly matters !!
kyron williamsLocal Guide · 51 reviewsiTotal number of Google reviews kyron has written across all businesses on Google Maps, not just this one.
Almighty Towing and Transport came through big time!! Great communication during the entire process, extremely professional and knowledgeable. I have nothing but good things to say about our driver. I really appreciate you guys!!
Price assessment: Reasonable price
Services: Car towing
Susan Landregan3 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
