Veterinarian · Las Vegas, NV · reviewed since 2009
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%84+11.9Replies to reviews 7%95+6.7Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 87 veterinariansiPosition by Experts Score among all companies we track in this category. · better than 67%
4.8★★★★★1,282 Google reviews · 24 photos
91%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight long-term loyalty, friendly staff, and thorough communication regarding pet care, including services for exotic animals. Recurring themes include the clinic's ability to handle sick or difficult pets with patience and provide clear explanations of health plans. However, several low-star reviews criticize high costs for specific procedures, long wait times despite appointments, and a lack of transparency regarding pricing before treatments.
Google rating: 4.8 out of 5 from 1,282 reviews (91% five-star).
Reviews on this page: 1,282 Google reviews (963 with written comments, 150 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: October 31, 2026.
Service: Veterinarian serving Las Vegas, Nevada.
Data from Google, last updated November 1, 2026.
Score profile vs other veterinarians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Aloha Animal HospitalVeterinarians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aloha Animal Hospital: 83/100 on this factor. Category median: 80.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aloha Animal Hospital: 76/100 on this factor. Category median: 74.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aloha Animal Hospital: 90/100 on this factor. Category median: 93.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aloha Animal Hospital: 84/100 on this factor. Category median: 85.A
84
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aloha Animal Hospital: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aloha Animal Hospital: 95/100 on this factor. Category median: 44.A
95
Bar = this company · dark tick = category median.
Star ratings
1,282 Google reviews we collected
4.8of 5
5 stars1,17191%
4 stars403%
3 stars141%
2 stars151%
1 star423%
Praise vs complaints
Phrases our text analysis found in 963 written reviews
94%praise
Praise1,05994%
Complaints656%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price4420%
Reasonable16173%
Overpriced73%
Not sure84%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude51746%
Would recommend13212%
Quality & results12511%
Speed & response11510%
Communication817%
Price & value807%
Honesty & trust747%
What customers talk about
We read 963 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was a very sweet gesture of the staff to remember and have everyone sign!”
“Rather than hold her accountable for being rude and unprofessional they lost a 6 year long client that has spent many thousands of $$.”
“I highly recommend this place if you want your animal to have the best care.”
“…things to say about this vet as I had high expectations and they came highly recommended from the chicken groups that I am a part of.…”
“Thank you so much for your great service and caring, gentle demeanor with pets and owners.”
“My poor girl suffered in her last moments of life and I've never felt so horrible.”
“It's unbelievable how quickly he recovered, only two weeks after being bedridden for two months with no improvement.”
“…yet it takes 5 minutes to greet and then 15 minutes to get seen which was 10 minutes late because came in 5 minutes early for set appointment.…”
“He took the time to explain everything about her health and helped us understand how she was doing.”
“They never listened to his heart, checked his ears or eyes or did any "check-up" procedures and still charged me $75 for an office visit.”
“They have fair pricing as well, whereas BDAH or other competing hospitals, I was definitely getting overcharged a lot which I didn’t know until I switched.”
“Drs are great but they over charge and the front office staff has a very bad apple.”
“Doctors and staff each have a level of knowledge, compassion and dedication that instills great trust and relief.”
“Angela continued to talk over me, was unpleasant to work with, and I would not trust my dog alone with her.”
People customers mention
Jason107 reviews
Jamie58 reviews
Beckes42 reviews
Suh32 reviews
Vet22 reviews
Sulliban20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Aloha Animal Hospital for 3 kinds of job. Pick one to see what they paid and said.
HHazelLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Have been going to this vet clinic for a couple years. A very quick & easy process for my pets.
But recently one of my cats passed unexpectedly at an emergency pet hospital. I mentioned it to the doctor off-handedly while doing another pet's check up. I honestly didn't think they'd do anything. But a few weeks…
JJessieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Aloha has the best vets in town! We've been going here for over 10 years and they care about your pets like no one else. It's like your pets are their pets. We love them
Great priceLarge animals
JJillLocal Guide · 151 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
They’ve taken care of my Shiba Inu for 10 years now. Dr Jason is amazing. Won’t take my dog anywhere else:)
Reasonable priceService not listed
KKayla6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Got a next day appointment. The staff were extremely nice and helpful. We were in and out within an hour and a half with a very sick animal and a busy clinic. Cannot express how thankful we are!
EElizabeth12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The staff is always so and helpful and my girls have received excellent care.we love Dr. Beckes and her team
Reasonable priceService not listed
KKaegenLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Took great care of my boxer boy and gave a price range for what he and I needed. He's got all his shots and a plan for his aging, and they didn't mind that he likes to whine and scream a bit lol. They're good people who care and are knowledgeable in the needs of these animals. They've been serving my dog and my cats for years. Thank you, Aloha.
Have been going to this vet clinic for a couple years. A very quick & easy process for my pets.
But recently one of my cats passed unexpectedly at an emergency pet hospital. I mentioned it to the doctor off-handedly while doing another pet's check up. I honestly didn't think they'd do anything. But a few weeks later, I received a condolence card in the mail! It was a very sweet gesture of the staff to remember and have everyone sign!!
J
Jessie SamsLocal Guide · 17 reviewsiTotal number of Google reviews Jessie has written across all businesses on Google Maps, not just this one.
Aloha has the best vets in town! We've been going here for over 10 years and they care about your pets like no one else. It's like your pets are their pets. We love them
Price assessment: Great price
Services: Large animals
Response from the owner · Edited 2 days ago
Thank you so much, Jessie, for your kind words and for trusting Aloha with your pets’ care for over 10 years! It means so much to our team to know that the compassion and dedication we put into caring for every pet shines through. We’re grateful for your continued trust and for being part of our Aloha family!
J
Jill CastilloLocal Guide · 151 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
They’ve taken care of my Shiba Inu for 10 years now. Dr Jason is amazing. Won’t take my dog anywhere else:)
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 2 days ago
Thank you, Jill, for trusting us with your Shiba Inu’s care for the past 10 years! We’re so grateful for your loyalty and kind words about Dr. Jason. It means so much to our team to have earned your trust, and we look forward to continuing to care for your furry family member for years to come!
K
Kayla Lewis6 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Got a next day appointment. The staff were extremely nice and helpful. We were in and out within an hour and a half with a very sick animal and a busy clinic. Cannot express how thankful we are!
Response from the owner · 2 days ago
Kayla, thank you for the wonderful review. We are glad we could get you in quickly and that our team made a stressful visit easier. Your appreciation means a lot and we will share it with the staff. Wishing your pet a fast recovery.
E
Elizabeth Tranchina12 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
The staff is always so and helpful and my girls have received excellent care.we love Dr. Beckes and her team
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 4 months ago
Thank you, Elizabeth, for your kind words! We’re thrilled to hear your girls have received excellent care and that you love Dr. Beckes and the team. We truly appreciate you trusting us with their care!
K
Kaegen RamsesLocal Guide · 14 reviewsiTotal number of Google reviews Kaegen has written across all businesses on Google Maps, not just this one.
Took great care of my boxer boy and gave a price range for what he and I needed. He's got all his shots and a plan for his aging, and they didn't mind that he likes to whine and scream a bit lol. They're good people who care and are knowledgeable in the needs of these animals. They've been serving my dog and my cats for years. Thank you, Aloha.
Price assessment: Reasonable price
Services: Large animals
Response from the owner · 2 weeks ago
Kaegen, thank you for trusting us with your boxer and cats over the years. We are glad we could provide a clear price range, keep his vaccinations current, and help plan for his aging while treating his vocal ways with patience. Your kind words mean a lot to our team.
B
Bill & Elizabeth KrygerLocal Guide · 19 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Dr Britney is wonderful with my dog Harvey. She takes the time going over everything.
Services: Large animals
Response from the owner · 2 weeks ago
Bill & Elizabeth, we appreciate your kind words. We are glad Dr Britney took the time with Harvey and made sure you understood everything. Your trust means a lot to our team and we look forward to caring for Harvey again.
N
Nancy Nakata6 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
The staff was very helpful. I was too early for my visit with our bearded dragon and had my three-year-old grandson with me. They graciously offered to keep the beard in a safe warm place while I left and came back in an hour. They took great care of our pet and educated us on care in the future and luckily it was very minor and kind of a mistake on our part that we even had to visit, but they were quite gracious in educating me. Have been to this veterinarian with dogs before, and they have always been wonderful,. It’s nice to know they can take care of exotics as well. Thank you so much for your great service and caring, gentle demeanor with pets and owners.
Response from the owner · 2 weeks ago
Nancy, thank you for sharing your experience. We are glad we could keep your bearded dragon safe and make the visit easier for you and your grandson, and that our team could offer useful care tips. We appreciate your continued trust with your pets and welcome the chance to help again.
W
will m6 reviewsiTotal number of Google reviews will has written across all businesses on Google Maps, not just this one.
Aloha animal hospital rocks. We have been with dr jason and dr jaimie since they opened with multiple pets . All received top notch care . Looking forward to many more years with our new fur baby Daisy . The staff are always helpful and friendly .the other doctors are awesome too…
Price assessment: Reasonable price
Services: Large animals
Response from the owner · Edited 2 weeks ago
Thank you, Will! We're so grateful for your loyalty and trust over the years. It means so much to our entire team to care for your furry family members. We look forward to many more wonderful years with you and Daisy!
J
Jimmy Robinson3 reviewsiTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Great from check in to check out. We found our new Veterinarian.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 weeks ago
Jimmy, we are thrilled your visit went smoothly from check in to check out and that you found a new veterinarian with us. We appreciate you choosing our team and look forward to caring for your pet at future visits.
