Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Alpine Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Alpine Flooring

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 161 Google reviews

📞 Call (610) 298-9943Request a call backWebsite ↗

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Flooring is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Flooring is better than 96% of floor refinishing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Flooring is better than 85% of floor refinishing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Flooring is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Flooring is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Flooring is better than 100% of floor refinishing services.A
100

Reviews for your job

Customers hired Alpine Flooring for 8 kinds of job.

Alpine Flooring for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Repair flooring”

Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We needed our entire 1st floor hardwood flooring repaired and refinished and from the moment we met with the folks from Alpine we were confident it was going to be done right and we were not proven wrong. Their team was extremely professional and thorough in all aspects of the job. They walked us through the…

Reasonable priceWood floor refinishingRepair flooring
Riddlewood2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had several boards in our random width white oak wood floor that had gotten warped from a leak under our sink. The crew from Alpine Flooring replaced the wet subfloor and the warped boards and then sanded and refinished the entire floor in our kitchen and adjoining sunroom. Their work was impeccable! We could…

Great priceWood floor refinishingRepair flooring
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpine delivered a good quality product, much better that other flooring contractors I have used in the past. They worked hard to match the stain color of the existing floor and the finished floor looks great. The crew were great, easy to work with and did what they said they would, when they said would. I had one…

Repair flooringWood floor refinishing+ Responsiveness+ Punctuality+ Quality
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Alpine based on my brother's recommendation after they completed work at his home. Extremely pleased with their pricing, quality of work and communication throughout the project.

Repair flooringWood floor refinishing+ Responsiveness+ Punctuality+ Quality
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpine Flooring crew recently sanded and refinished our 50 year old wooden stairs. The crew arrived promptly on time each day, listening to our concerns and checked in with us throughout the process. Our stairs came our remarkably well and appear almost brand new! Alpine also installed hardwood Hickory floors on our…

Install flooringRepair flooringWood floor installation+ Responsiveness+ Punctuality+ Quality
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience overall! We got super lucky and they happened to have availability the week we were going on vacation. Floors look amazing and they were super responsive and professional. The job ended up taking one extra day (just putting furniture back and some small trim) which fell after a holiday weekend. The…

Repair flooringStair flooringWood floor refinishing+ Responsiveness+ Quality+ Professionalism
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Alpine was fantastic! They were very easy to communicate with, and flexible when other issues with the restoration of our home required the timetable to change.

Floor refinishingRepair flooringWood floor sanding+ Responsiveness+ Punctuality+ Quality
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Very bad experience multiple broken floor pieces trim not secures colors don’t match really just a bad job that can’t be corrected… full refund is definitely in order

Floor refinishingFlooring repairRepair flooring− Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 74%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wood floor refinishing24—
Floor refinishing14—
Wood floor installation14—
Install flooring13—
Wood floor sanding8—
Repair flooring8—
Wood floor repairs3—
Flooring repair2—

Compare with

Le's Hardwood Floor logoLe's Hardwood FloorExperts Score 100North Wales · 5.00★Transcendent Hardwood LLC logoTranscendent Hardwood LLCExperts Score 99North Wales · 5.00★Hudson Hardwood logoHudson HardwoodExperts Score 96North Wales · 4.96★