Experts Reviews · Company report
Alpine Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Alpine Flooring

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 161 Google reviews

Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Flooring is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Flooring is better than 96% of floor refinishing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Flooring is better than 85% of floor refinishing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Flooring is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Flooring is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Flooring is better than 100% of floor refinishing services.A
100

Reviews for your job

Customers hired Alpine Flooring for 8 kinds of job.

Alpine Flooring for wood floor refinishing

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Wood floor refinishing” · showing 20

Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very easy to work with and did a great job on the flooring

Stair flooringWood floor refinishing
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If there were an option to give "6 stars ", that would be my selection. This is the 3rd project Alpine has done over the last 1.5 years. I had my floors refinished in the living room, hallway and the stairs after the carpets were removed. The staff arrived on time and were courteous and professional. I…

Reasonable priceFloor refinishingWood floor sandingEpoxy floor coating
Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

A friend who had used them referred me to Alpine Flooring. We needed the hardwood floors of 2 bedrooms, the family room, hallway as well as our first to second floor stairs to be refinished.. Felix and his crew were very professional and helpful in answering all of our questions. I expected quite a bit of dust from…

Reasonable priceFloor refinishingWood floor refinishingWood floor restoration
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently had the wood floor in our kitchen and laundry room refinished. It looks great and we are very happy with the job Alpine Flooring did. The prior floor had many damaged spots and you would never know it. I was worried about dust with my allergies, but the sanding was dust free. I would highly recommend.

Wood floor sandingWood floor refinishing
Kendi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is the second time we have used Alpine flooring. They refinished hard wood floors in our bedrooms. There were stains and in some places the wood was uneven. The floors look AMAZING! Stains and Uneven flooring gone. The color matched what they had previously done. I Highly recommend Alpine flooring. They are…

Wood floor refinishing
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had floors refinished in two rooms. The work was excellent! Very professional team and they cleaned up the are well.

Wood floor refinishing
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We needed our entire 1st floor hardwood flooring repaired and refinished and from the moment we met with the folks from Alpine we were confident it was going to be done right and we were not proven wrong. Their team was extremely professional and thorough in all aspects of the job. They walked us through the…

Reasonable priceWood floor refinishingRepair flooring
AmandaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

AMAZING!! We were so excited to find Andrew (our favorite hardwood guy from years ago) now working at Alpine. Everything from picking out the flooring, getting the estimates and proposals, scheduling and actually installing was GREAT! We were so impressed with the speed and cleanliness of the installation! Replacing…

Reasonable priceInstall flooringWood floor refinishing
Riddlewood2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had several boards in our random width white oak wood floor that had gotten warped from a leak under our sink. The crew from Alpine Flooring replaced the wet subfloor and the warped boards and then sanded and refinished the entire floor in our kitchen and adjoining sunroom. Their work was impeccable! We could…

Great priceWood floor refinishingRepair flooring
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Alpine Flooring team did a great job installing new floors on our second floor and with refinishing our stairs. My friend recommended them to me after they did a good job on her floors. The new floors make a huge difference -- they look great! I was pleased with how quickly, efficiently, and carefully they…

Reasonable priceInstall flooringWood floor refinishing
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic experience, super happy w the results.

Reasonable priceWood floor refinishing
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpine delivered a good quality product, much better that other flooring contractors I have used in the past. They worked hard to match the stain color of the existing floor and the finished floor looks great. The crew were great, easy to work with and did what they said they would, when they said would. I had one…

Repair flooringWood floor refinishing+ Responsiveness+ Punctuality+ Quality
Pamz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpine is the best in the area for refinishing old hardwood floors. They are very easy to work with and really care about their work and pleasing the customer. They did an excellent job refinishing two very different hardwood floors!

Wood floor refinishing
SeanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted Alpine to repair and refinish the floor area of our living room and dining room. Mike provided me a timely estimate for exactly what I needed, which included moving all furniture from these rooms (even the piano). The fact that my remodeling contractor also recommended Alpine sealed the deal. When work…

Wood floor refinishing+ Responsiveness+ Punctuality+ Quality
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My floors are 100 years old and pretty beat up, especially the steps to the second floor. The Alpine crew showed up on time and did a fantastic job. We are thrilled with the results!

Wood floor refinishing+ Responsiveness+ Punctuality+ Quality
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Alpine based on my brother's recommendation after they completed work at his home. Extremely pleased with their pricing, quality of work and communication throughout the project.

Repair flooringWood floor refinishing+ Responsiveness+ Punctuality+ Quality
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpine Flooring crew recently sanded and refinished our 50 year old wooden stairs. The crew arrived promptly on time each day, listening to our concerns and checked in with us throughout the process. Our stairs came our remarkably well and appear almost brand new! Alpine also installed hardwood Hickory floors on our…

Install flooringRepair flooringWood floor installation+ Responsiveness+ Punctuality+ Quality
Jude8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good job, hard workers

Wood floor refinishing+ Responsiveness+ Quality+ Professionalism
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience overall! We got super lucky and they happened to have availability the week we were going on vacation. Floors look amazing and they were super responsive and professional. The job ended up taking one extra day (just putting furniture back and some small trim) which fell after a holiday weekend. The…

Repair flooringStair flooringWood floor refinishing+ Responsiveness+ Quality+ Professionalism
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the best company I have ever had perform work on my home. They were responsive throughout the whole process. The quote was clear and the contract was well documented. Scheduling was easy and they showed up on the scheduled date. The work crew was the most professional, respectful crew I have ever had in my…

Floor refinishingWood floor refinishingWood floor repairs+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 74%Overpriced 0%Not sure 0%

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