Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
Alpine Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Alpine Flooring

North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 161 Google reviews

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Report card

Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Flooring is better than 97% of floor refinishing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Flooring is better than 96% of floor refinishing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Flooring is better than 85% of floor refinishing services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Flooring is better than 100% of floor refinishing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Flooring is better than 100% of floor refinishing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Flooring is better than 100% of floor refinishing services.A
100

Reviews for your job

Customers hired Alpine Flooring for 8 kinds of job.

Alpine Flooring for wood floor sanding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood floor sanding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Wood floor sanding”

Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had dated, 28 year old, gunstock oak hardwood floors that were damaged by years of sunlight exposure and pets. We did not know what was possible until introduced to Alpine Flooring. Expecting a major mess of sawdust everywhere, difficulty of moving heavy furniture, and perhaps simply a redone, classic, warm…

Reasonable priceFloor refinishingWood floor sanding
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

If there were an option to give "6 stars ", that would be my selection. This is the 3rd project Alpine has done over the last 1.5 years. I had my floors refinished in the living room, hallway and the stairs after the carpets were removed. The staff arrived on time and were courteous and professional. I…

Reasonable priceFloor refinishingWood floor sandingEpoxy floor coating
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I could not recommend Alpine Flooring enough! They installed pre-finished floors and beautifully sanded and refinished existing hardwood, and the results exceeded our expectations. The craftsmanship and attention to detail were outstanding, and everything was completed with professionalism and care. The crew was…

Great priceWood floor installationWood floor sanding
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alpine Flooring was exceptional! Their dust precautions are extremely effective and their team was polite, talented and treated our home with care. Felix and Tim did a fabulous job!

Reasonable priceWood floor installationFloor refinishingWood floor sanding
Wendy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently had the wood floor in our kitchen and laundry room refinished. It looks great and we are very happy with the job Alpine Flooring did. The prior floor had many damaged spots and you would never know it. I was worried about dust with my allergies, but the sanding was dust free. I would highly recommend.

Wood floor sandingWood floor refinishing
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is our 2nd time using Alpine Flooring and they did a fantastic job. They added hardwood to our kitchen, blended it with the existing, and the stain is perfect. We will be sure to use them again in the future.

Great priceWood floor installationFloor refinishingWood floor sanding
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the best company I have ever had perform work on my home. They were responsive throughout the whole process. The quote was clear and the contract was well documented. Scheduling was easy and they showed up on the scheduled date. The work crew was the most professional, respectful crew I have ever had in my…

Floor refinishingWood floor refinishingWood floor repairs+ Responsiveness+ Punctuality+ Quality
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Working with Alpine was fantastic! They were very easy to communicate with, and flexible when other issues with the restoration of our home required the timetable to change.

Floor refinishingRepair flooringWood floor sanding+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 74%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wood floor refinishing24—
Floor refinishing14—
Wood floor installation14—
Install flooring13—
Wood floor sanding8—
Repair flooring8—
Wood floor repairs3—
Flooring repair2—

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