Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Google reviewers rate Alpine Maids 4.9 out of 5 based on 806 reviews, with the owner responding to 69 percent of feedback. Customers frequently praise the thoroughness of monthly and deep cleaning services, noting punctuality, friendly communication, and staff comfort in homes with pets or elderly residents. However, low-star reviews highlight recurring issues with pricing, late arrivals, and incomplete work, though some clients note that the company resolved these problems through follow-up visits or refunds.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
807 Google reviews we collected
Phrases our text analysis found in 745 written reviews
Price verdicts customers left with their Google review
Middle half of what 97 customers paid ($196–$334) · gold mark = category median.
How often each topic comes up in the written reviews
We read 745 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ebony is by far the best, most thorough, detail oriented house cleaner we have ever had.”
“…back in the apartment, wait and lock it back up because they did a horrible, terrible job.…”
“Vic and Nicole did an incredible and professional job on our house!”
“Danielle and Rion came to my home and were incredibly disrespectful, and also made racist remarks against me.”
“She brings the tiniest issues to our attention immediately.”
“Unfortunately the team I was assigned, showed up late and did a spotty job.”
“Really happy with their work and this company, I totally see why they get 5 stars on Google!”
“Disappointed to write this review, but I cannot recommend Alpine Maids.”
“The staff have all been super friendly and easy to work with.”
“Lack of communication, co-ordination, scheduling etc.”
“I also really like that staff earn benefits and fair wages.”
“Too expensive.”
“My roommate and I have been using Alpine Maids for a while now, and I genuinely can’t say enough wonderful things about Gabriella.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Alpine Maids for 7 kinds of job. Pick one to see what they paid and said.
Really, truly grateful for the work Madeline did today! I've been working 50-60 hours a week for probably the last 8 weeks and, while the physical space looks and feels amazing, the mental weight that has been lifted is nothing short of a blessing.
Ebony is by far the best, most thorough, detail oriented house cleaner we have ever had. My elderly father is disabled annd house bound and she doesn’t bat an eye cleaning around him. He has been uncomfortable having “strangers” in his space for years, but instantly liked Ebony and trusts her to do a great job (this…
Vic continues to do an outstanding job cleaning my home. He promptly covers anything specific I ask him to do and always is on time, efficient, and thorough. I look forward to coming home to a refreshed, clean house after Vic has been here!
My mother is 75 years old, her health is failing her and she is on constant oxygen. The most important thing to me, as her son, is to ensure that the person in her home is someone she feels safe with. Not only does my mother feel safe with Rochelle she also greatly enjoyed the conversations they had together while…
Super job by Drea! Her first time with us and she did wonderfully. She put some extra work into our floors
Thank you Chase and Alanah for your hard working effort and professionalism throughout our deep clean.
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 243 | $153–$277 |
| Deep clean | 180 | $290–$614 |
| General housekeeping | 87 | $151–$235 |
| Moving-related cleaning | 28 | $301–$506 |
| Office & workplace cleaning | 11 | — |
| Upholstery cleaning | 2 | $209–$366 |
| Interior & exterior window cleaning | 2 | — |
4.9 ★★★★★ 806 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Really, truly grateful for the work Madeline did today! I've been working 50-60 hours a week for probably the last 8 weeks and, while the physical space looks and feels amazing, the mental weight that has been lifted is nothing short of a blessing.
Ebony is by far the best, most thorough, detail oriented house cleaner we have ever had. My elderly father is disabled annd house bound and she doesn’t bat an eye cleaning around him. He has been uncomfortable having “strangers” in his space for years, but instantly liked Ebony and trusts her to do a great job (this is huge, it can be hard to navigate age related distrust). She brings the tiniest issues to our attention immediately. She clearly cares about doing an exceptional job and we’re thrilled to have her as our regular cleaner.W
Thank you Katherine! Alexa and Rachel are exactly the kind of team we want in your home because they are thorough, communicative, and genuinely thoughtful. The care they showed around your dad means a lot to me to hear, and that's exactly the standard we hold ourselves to. We'll make sure they both see this. See you next clean! - Chris
Zoe was great! Highly recommend Alpine!
Thank you so much for the recommendation! Zoe will be glad to hear she made an impression, and I appreciate you trusting us with your home. - Chris
Excellent job by Bennett!
Thank you for the kind words! I am thrilled Bennett's attention to detail made such a difference. I'll be sure to pass along your feedback. Looking forward to serving you again soon!" - Chris
Vic and Nicole did an incredible and professional job on our house! We are grateful for their thoroughness and attention to detail and very happy with the service provided by Alpine Maids!
Thank you so much for the kind words! I am so happy to hear that Vic and Nicole did such a wonderful job and am glad that you recognizing their attention to detail and professionalism, and we're grateful you chose Alpine Maids! - Chris
Vic continues to do an outstanding job cleaning my home. He promptly covers anything specific I ask him to do and always is on time, efficient, and thorough. I look forward to coming home to a refreshed, clean house after Vic has been here!
Thank you so much for this, and welcome to Alpine Maids! We love hearing that Rion and Zazi went above and beyond. That extra attention to detail is exactly what we coach and celebrate on our team. It means a lot that after 10 years with another service, you’re choosing to make the switch to us. Consistency and professionalism are everything in home cleaning, and we’re honored to earn your trust. We’re looking forward to taking great care of your home for years to come. - Chris
Madeline did a great job! Our house was very clean. She goes above and beyond and has great attention to detail. Home always looks and feels very clean.
Thanks for shouting out Madeline! She's an awesome maid!
Alpine Maids have been fantastic! They helped us with a move out clean and then we booked monthly cleanings at our new townhouse. Every time we have been pleased with the quality of the clean! The staff have all been super friendly and easy to work with. I also really like that staff earn benefits and fair wages. Absolutely recommend!
Thank you so so much for your kind words and for trusting us with both your move out cleaning and your new home! I am thrilled to hear you've consistently had great experiences with our maids. It also means a lot that you recognize our commitment to our employees. Taking care of our maids helps them take great care of our clients, and I am glad to have you as one of them. - Chris
My mother is 75 years old, her health is failing her and she is on constant oxygen. The most important thing to me, as her son, is to ensure that the person in her home is someone she feels safe with. Not only does my mother feel safe with Rochelle she also greatly enjoyed the conversations they had together while in my mother's home today. Additionally, even our two dogs liked Rochelle, she has won over the entire home. With the utmost interest, I will be seeking further contracts with the Alpine maid service in order to retain Rochelle's skills and time as much as my mother would like. Thank you very much Alpine maid service and, even more so, to Rochelle!
Thank you so much for sharing this. I know how important it is to feel comfortable and safe with someone coming into your home, especially when caring for a loved one. It means the world to hear that Rochelle made such a wonderful connection with your mother and in winning over your dogs. I am incredibly proud to have caring people like Rochelle on our team. I'll be sharing this with her, and we look forward to helping make your mother's life a little easier! - Chris
Angie and Aliyah did wonderful work today on the deep clean! This is my first time getting a cleaning service and I was so impressed with how easy it was and how great everything looked.
I am so grateful you chose us for your first professional house cleaning and am so happy to hear that Angie and Aliyah did such a fantastic job with your deep clean. Making the entire experience easy and stress free is exactly what we strive for. Thanks again for trusting us with your home! - Chris
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
