How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%54+3.8Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAlpine Specialty Services
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 7,097 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Alpine Specialty Services for 8 kinds of job.
Alpine Specialty Services for area rug cleaning
Clear ✕All 234 Google reviews tagged “Area rug cleaning” · showing 140
This guy was awesome Elijah did such a great job.Had such a positive attitude, really, really is the kind of guy that you would like to have over to your house.You just know his family is great.He's great
Very professional. Outcome was better than expected. Definitely will use again and highly recommend.
I was quite happy with my rug cleaning. My agent was great about calling with updates on arrival. He was friendly and did a wonderful job with some tough stains
Elijah did an amazing job! He was on time, kind, thorough and answered all my questions. My carpet looks great and he worked miracles with some dog urine stains! We would definitely use Alpine again in the future.
Prompt friendly service, great cleaning, and an excellent value for my wool area rug
Very professional! I was able to watch truck until it arrived like a package. He did an amazing job and will refer Alpine every time!
Extremely professional staff and very friendly. Will definitely go back again for our rugs cleaning
Service was spectacular! Got a quote easily over the phone, and their team offered excellent communication about arrival times, and what to expect. Oliver was the specialist that did our carpet cleaning and he was great. Super friendly, professional and efficient. He was even able to add on a quick area rug cleaning…
Service from Elijah was stellar! He was courteous, thorough, accommodating, patient, and respectful. The epitome of professionalism. Our carpets were long overdue for cleaning—especially with two dogs and kids in our household. The improvement was apparent instantly. Now a day later, our house looks and smells as…
Looks like a new rug! Two dogs take a toll. Alpine erases the stinky parts and lets us enjoy our very furry creatures even more than we already do! :)
We had a wonderful experience! Would highly recommend.
Connor was professional, worked continuously until done and was great to work with. I would recommend him to others.
Great experience with furniture cleaning.
I am very pleased with the work Conor did on cleaning my area rugs, couch and chaise lounge. He was very thorough and got the dog hair out of my upholstery and rugs. It’s smells clean too. I got several quotes for the cleaning that were a lot less but I’m glad I went with Alpine. They do a quality job!
Knowledgeable, courteous, thorough and efficient.
Very friendly and professional!
Very pleased with the great service from Alpine. Jerry Lynn answered the phone and helped me decide on what services I needed. She was very friendly and able to accommodate my scheduling needs. Jake, the technician, was a real gem! He picked up my area rugs, took them and cleaned them, and then returned them. He was…
Honestly, wouldn't use another company. Alpine is always prompt and professional. Their cleaners are friendly and knowledgeable and are always a please to have in our home.
Absolutely outstanding work from Oliver and Steve on the carpeting and ducting respectively. The home we rented came with foul odors eminating from *everywhere*; mold, human blood and pet urine/feces stains littered a carpet old enough to drink. I couldn't spare the time to fly out and tour the rental beforehand…
10/10 for communication. I was upsold the cleaning of my kitchen tile and grout. Unfortunately I think the grout looks worse after the treatment. I still recommend but next time I’d ask more questions about the process and expected outcome. Overall I’d recommend
Originally was hesitant on booking an appointment based on their prices but I’m glad I went with them. Beck was extremely detailed and found spots on my couch and carpet I never noticed before. He was also very knowledgeable and answered all of my questions on carpet care. I recommend Alpine to anyone who needs…
Carpet cleaning & protectant application done today. Happy with the initial results. I’ll reserve complete approval with a little more time. Beck the Tech was great. Premium job gets a premium price. Worth it!
I had a great experience with this carpet and rug cleaning service. They arrived right on time, which I really appreciated. The team was professional and made sure to clean all the areas we had discussed beforehand, and the results turned out excellent. They completed the job within the estimated time, and their…
Beck was prompt,well versed in my issues on the carpet. He offered several options and suggestions w/ regards to age, condition and solutions for the carpet. He did a great job, focused extra time on 2-3 problem areas. Came out better than I expected. ESPECIALLY compared to previous cleanings with various…
Beck was excellent. Very kind and professional. Told me exactly what to expect and did a very thorough job of cleaning especially my couch. Everything looks so clean. Thank you.
They were on time, professional, and did an excellent job cleaning my furniture and carpet. Thank you for a job well done!!
Elizabeth did a great job cleaning our upholstery, carpets and area rugs.
Jake and Christian were great to work with. Very friendly and helpful with suggestions. The office was very communicative and truck was on time! Thank you!
Very happy with the service provided. Overall very pleasant to work with.
Alpine Cleaners have been exceptional from the start. Every call with their friendly staff was a pleasure, offering helpful advice and making the process seamless. KEVIN picked up three cherished and valuable oriental rugs. The rugs looked brand new! A week later, Jesus cleaned my eight dining chairs, four…
Nico did an excellent job. He was on time, did exactly what he came to do, but really did an excellent job as well as being friendly and very detail-oriented, explaining everything to me and how to move forward. Really appreciated.
Enrique did an amazing cleaning job on my carpets. He kept at it until the stains were gone, and went back over a small area at my request. Jake did an equally amazing job with my 8’x11’ wool area rug. I always use Alpine because they’re the best!
Our technician Elizabeth was great. Very easy to work with and did the 5 lobby areas quickly and efficiently. She made some good recommendations. It is so nice to have a clean elevator as well! Thanks Alpine!
Great experience dealing with Alpine Specialty Services. They did a super job taken out some tough urine stains on our expensive area rug (9x13) done from our new dog we got over 6 months ago. My wife are very happy with the results and highly recommend Alpine Specialty Services due to their excellent technicians and reasonable rates they offer.
Alpine came highly recommended and did not disappoint. I was able to get an appointment for the next day to clean some furniture and a rug and help get out some smoke odor. I worked with Caleb for the cleaning and he did an amazing job. Was right on time and very friendly and great to work with. He was extremely…
I decided to contact them after seeing a Valpak coupon we got in the mail and it was easy to get an appointment scheduled via text. Customer service is excellent! We had many stains from our kitty’s accidents. Our technician Oliver was very prompt, friendly, very efficient, and did a great job on our carpets and area rug!
Oliver was wonderful. He arrived earlier than expected which was perfect for us! He did a great job preparing the space and gave realistic expectations for the results.
I found Alpine schedulers and technicians to be professional, punctual, communicative, and efficient. They picked up, cleaned and delivered our area rugs in one week, and the rugs were vastly improved. The air duct cleaning service was thorough and the technician was friendly, communicative and knowledgeable. He…
Jesus was very quick and thorough! He was able to lift the pet stains on the upstairs landing! A very nice guy too!
2nd time we’ve used Alpine and our carpets look amazing! Price was great for dining, formal living, stairs, 3 bedrooms and 2 large area rugs. Great communication from start to finish.
They did another great job with our carpet and got out all of our cat puke spots too. Their timeliness within the allotted time was much appreciated too.
Alpine are true professionals! They were courteous and did an extremely thorough job cleaning every inch of my carpets. I highly recommend Alpine Services and their technician, Oliver.
Nico did an excellent job! My carpets look new again! He was on time, friendly and thorough.
Originally met with Elijah, he was very helpful and knowledgeable. He listened to exactly what I needed done and set it up. Elizabeth showed up to take care of my cleaning: Area rugs, Carpet, tile and hardwood floor cleaning needs. We did a walk through and she went to work. She was very thorough, professional and…
Enrique provided superior service in getting all the work done. I am thrilled with the results. He explained everything that he was doing, especially when attacking some stains left behind by a puppy. He was a top-notch professional and also a friendly, personable technician.
Thanks to Chad for cleaning our carpets! With two golden retrievers and two kids, high traffic areas were over due for a cleaning. The carpets are fresh and bouncy again! Chad even left some spot cleaning solution as a gift. Scheduling was easy to kick off through text messages. Then I called in to talk live to…
We have been using Alpine Specialty Services for years for our regular cleanings and also one emergency cleaning. I highly recommend them. We appreciate their communication, efficiency, staff, and outcomes.
Chad amazing. Flexible, professional. Will use Alpine in future.
Had 2 different services scheduled on one day. 1st the dryer vent cleaned. Technician Jesus did a fantastic job, very courteous, and made sure everything was cleaned up when he left. 2nd service was 5 rooms of carpet shampooed as well as 2 couches, 2 chairs, 1 love seat. And 2 throw rugs. Technician Chad was…
Really great service from Jesus. On time, very friendly and professional. Thank you!!
Jesus was fast and friendly. My couch and rugs look like new. Would definitely use Alpine again!
Jesus notified us of his arrival time, which was on schedule. He asked to see all of the carpets and area rugs that required cleaning. Jesus was friendly, efficient and recommended carpet protector spray. He moved the sofa to unsure the rug was also cleaned underneath. We appreciated his cheerfulness and attention to detail.
Alpine Specialty Services is high-quality, top-notch service from the beginning contact to the end of service! We’re very pleased with their excellent work and personal approach. We’ll definitely call on them again!
From calling to scheduling and all around service provided, Alpine was as advertised. Sean who came out to clean our carpets was extremely professional and knowledgeable about all the questions I asked him. I will be calling again. Thank you Sean and Alpine.
Just kind and professional! Best clean ever!!!
My sofas and rugs look amazing!! Wonderful service, very professional and everything is so clean!!! Thank you!!!
Geo & Jesus were on time, very professional, kind and went the extra mile. I would recommend in a heartbeat!!
Vince was very knowledgeable and helpful. He made our 15+ area rugs look new again. He was also respectful, positive, and very kind. He gave us great information about the care of our wool area rug. He was also careful to not allow liquids to remain on our wood floors by working quickly and carefully! I will definitely use this service again! Thank you!
Only company I have ever used for carpets and furniture . Always nice and caring about the work they do. Super attentive to details and making sure I was informed and happy.
Brock was super professional and responsive to requests and add ons. He worked so hard on getting stains out that we thought could never be removed. A great experience from start to finish. Do believe that Brock is both representative of the company values and an ambassador. Will definitely call this company in the…
Our crew arrived on time. They were thorough and professional. It took only a couple of hours and everything looks clean and like new. No I feel we have put Covid behind us!!!!!! Elizabeth was through snd professional
Geovanni was very thorough & professional. He did a great job. The carpets & sofas are clean like new. The Alpine steam cleaning system seems to work very well.
Alpine has been so great to us! First, a few months ago, we had our couch and area rugs cleaned by them. They smelled great and were bright and vibrant in color once again (after getting a bit dingy with two dogs). If we haven't reviewed them for that service, we give a 5 star for that as well. For our recent move…
Very professional and communicative! Highly recommend!
Sean did a great, thorough job. The service is expensive, but worth it for us because we are trying to keep 25 year old carpeting alive and have 2 toddlers and 2 dogs in the house so lots of staining. Excellent work and the Platinum Service warranty is worth it.
I used the upholstery and rug cleaning service. My technician, Vince, was excellent. Highly communicative and informative. Would recommend!
Elizabeth was a great technician! Thorough, knowledgeable, and the carpets came out great. Will definitely use Alpine again.
Thank you for another thorough area rug, carpet and couch cleaning done quickly, with some great follow up advice. Everything looks great!
Excellent customer service and service! Repeat customer here.
Vince was extremely professional, friendly, considerate and very good at cleaning very deeply. He went over and above my expectations.
On time and excellent service.
Sean was promot, professional, and friendly! He worked efficiently and explained before and after.
We’ve used Alpine for a few different services and they’ve been responsive, on time, professional and friendly!
Very professional and great job done
As always Alpine did a great job. Floors look clean and the team was wonderful.
Very professional and amazing services
Super happy with the result from beginning to end.
Raithen did a fantastic job cleaning our two large area rugs. He was very professional, efficient, and paid attention to detail where we needed him to. Highly recommend Alpine and their staff for green carpet cleaning.
Vincent was very friendly, courteous, professional, very knowledgeable, and provided amazing service! He did an excellent job cleaning our carpets, hardwood floors, rugs, and furniture. He walked us through the process, told us what to expect, and asked if we had any questions. Excellent service, all the way…
Our Service rep - Geovanni did a fantastic job cleaning our tile, carpet, and throw rugs. It was a huge job for one person and he was professional and got it done.
Excellent service
I choose this business because I wanted both sides of my wool oriental rugs cleaned. They did a good job.
Vincent was exceptional and very professional! He had such a fun and positive attitude. We’ll definitely call him personally the next time we need anything done . Thanks Vincent!
Very thorough cleaning and he made sure to address my specific issues. I highly recommend Geovanni and Alpine Services!
Carpet was cleaned, happy with service, smell inside house smells fresher to me then before.
Alpine was a pleasure to work with from initial contact to pick up, cleaning, delivery and set up! Couldn’t have asked for more.
Vince did a fantastic job! He was very professional and worked hard to get the stains out, and cleaned our grouts and now they look almost new! I would definitely recommend hiring them again in the future!
Great service from Brock.
Excellent job. The technician Brock was polite and thorough. I appreciate that we walked through the areas beforehand and he explained exactly what he was going to do and how long it would take.
Brock Did a great job
Alpine Technician, Olalde Geovanni did a great job on our Carpet.His professionalism was outstanding. Thank you Alpine for giving us your best.We are Alpine all the way 💃🏻💃🏻💃🏻
I'm so happy with how clean my carpet and area rugs are now. The technician Geo answered all my questions, worked carefully and thoroughly, and did a fantastic job. I had an excellent experience with this company from the moment I called Lilly to make the appointment, to the on time and efficient service. I also…
The technician to my house was Elizabeth and she is a gem. She walked the space and took note of special areas that needed more love. She removed all obstacles without assistance and cleaned the areas beautifully. it is great to once again see the original color of the carpets.
Our experience was awesome! They cleaned our crate and barrel carpet which was covered with pet stains and dirts. They also cleaned our crate and barrel fabric sofa and leather chairs. I have to say the sofa was not in a good shape, bottom part was soiled and browned out. Vince cleaned both very professionally,…
Excellent service, professional, considerate, courteous, on time.
Second time I’ve used Alpine to clean a large area rug and second time they did a beautiful job. Their pick up and delivery service is excellent. I highly recommend Alpine Specialty Cleaning Services and I will use them again.
Very easy to set up, technicians were friendly and communication was great! They explained the process thoroughly and we’re very nice to my very barky dog!
Fast, convenient service. The team did a great job on my area rugs. They let me know when they would arrive and were on time.
Very happy with our service from Alpine. Brock was right on time and very friendly and professional. My carpets looks great!
Quick and easy! I’ve used this service a few times and it’s always been quick and the techs are very friendly!
Brock was awesome and very helpful, he was professional and courteous leaving everything clean after he left. Will use this company again!
Elizabeth was our technician. She arrived right at the beginning of the window. She was very friendly and professional. She did an excellent job on our carpets and we are very happy with the service. She was excellent with our two Corgis as well. We would work with her again any time.
Update: 12/16/21 Got a new puppy and Alpine came out to pick up my heavy 9x12 wool area rug, clean it, and deliver it back in great condition. Their customer service is top notch and I will use them again for other area rugs that Ms. Pees Alot has used to christen her new home. 2019: I have been In the house for a…
Vincent was outstanding. A pleasure to deal with, professional, and really helped us get our rugs, couches, and tile/grout in tip top shape.
Elizabeth was knowledgeable, so friendly, very professional. She was able to remove some serious stains and we were able to add on some area rugs to the service last minute. Our home smells so clean and we will definitely use Alpine again.
Elizabeth provided excellent, professional service. She arrived on time, we went through the house and she explained the whole process.
Alpine representative very cheerful and pleasant to work with. Worked very hard, very thoroughly to clean carpets, area rug, slate entry, stone fireplace shelf, bathroom tile. Great results; able to eradicate stains left in several prior cleanings by other companies.
Vincent was professional, knowledgeable and time efficient. We were well overdue for cleaning of tile and grout, hardwoods and carpet. What a difference his work made. Definitely will use Alpine again.
Veteran technician Vince arrived to my parents home on time and after a quick walk through set to work. He knows his business and is a detail cleaner. It is obvious he loves what he does! We are so pleased with his work, and highly recommend him and Alpine. The old well used worn out carpet looks like new. We…
On time, professional tec, expensive but the highest quality, top of the line equipment and professionally done, I would recommend this cleaning service. 5 STAR in every regard.
This was a fantastic experience! Vince is so professional, knowledgeable and personal and we couldn't be happier with the job he did. He explained everything he was going to do and then made sure it was done right. We will use Alpine Specialty Cleaning again!!
Renee and Justin were very professional and helped out in every way that they could. I Will continue to send my business your way.
Very timely, professional service with great results!
Vincent and his crew were great. Arrived promptly at 8am and got started. We originally had planned to clean our hardwood floors and Vincent took the time to do some spot tests and gave us an honest and professional opinion that our hardwood floors would get cleaner but would not become any more polished looking…
Vince and Alpine are great. Within an hour the wall to wall, stairway and area carpets were clean after years of use. Stains and discoloration after years of previous cleanings are now taken care of. We are ready for our gathering at weeks end.
Cleaned and sealed our tile and grout. Cleaned our carpets which had both red wine and pet stains. Cleaned our engineered hardwoods. I can’t tell you how happy I am. Our house looks new again. Vincent and Sol were super wonderful. Arrived on time. Were considerate of our pets. I couldn’t have asked for better service.
Brock was great! Professional, thorough and very understanding of our barking dog and schedule. We highly recommend Alpine and Brock as a technician.
Brock did an amazing job! He is professional, friendly, and thorough.
Vincent was awesome, a pleasure to work with and a fabulous personality to boot! The velvet sofa is so shiny!
Vincent was friendly, knowledgeable and efficient. He did good work and had attention to detail.
Cleaned basement Berber carpets & stairwell. Had planned on replacing, won’t need to. Cleaned two loveseats & ottoman, both 16-17yrs old. Came clean like new. Very happy with results. Had used Alpine once before…will use them again.
Vincent and his trainee Isaiah did a fabulous job!! 👏 It was a big job, cleaning the carpet throughout our entire 4,000 sq ft house plus tile/grout cleaning in 2 bathrooms, totaling 7hours of work. Vincent in very knowledgeable, professional, friendly and excellent at his job. All this while training Isaiah. 👍 I…
Incredible service from the first greeting to goodbye. Incredible attention to detail and commitment to getting it right. Asked many times how it looks just to make sure we were satisfied. Stellar customer service. Save time, go with Alpine. (Didn’t intend to rhyme😳)They won a long time customer on the first service.
Vince & Mike provided EPIC service!! My tile and carpet are gleaming💥💥💥
Friendly and efficient! My rugs came out nice and clean. I’ll be using Alpine again!
Derek K was personable and professional!
Curtis did a fantastic job on our carpets and area rugs. Thanks Alpine!
Vincent did a great job deep cleaning and deodorizing my carpet. Exceptional customer service
Vincent and Curtis did an excellent and thorough job. Walked me through the process before, during, and after their work. Would highly recommend!
Tech was courteous, thorough, and professional.
We have talked about getting ducts and carpets cleaned for years. The quote and schedule process was quick, simple, and clear. The text format and notifications took all the guess work out of when they would be here. Elizabeth and Steve showed up on-time, were COVID safe, clean and explained everything in detail.…
My carpet and area rugs look and smell great! Customer service was awesome and the job was done quickly and easily. Brock, our technician did a wonderful job and was friendly, informative, and professional. I will definitely get my future cleanings done through Alpine.
Giovanni was awesome! So professional and friendly. Highly recommend!!
Our technician Brock Arrived on time, competent, efficient and went the extra mile to get the stains out.
Courteous and friendly working with Mark at Alpine. Great communication with texting regarding deliveries and pick up.
Vincent is very professional and did an awesome job
Alpine is by far the *Best rug cleaning company we have ever used: their technicians are polite, timely, adjusted services for our needs once inspected/discussed, made suggestions and were very, very thorough. Brock was our technician and is extremely knowledgeable with over 12 years in the business and is an…
Vince did an amazing job. Alpine is our goto place for annual carpet and rug cleaning.
been using all their services for years. always good service and great employees who seem to also be happy with their employer.
Vincent is the man. He did an amazing job and was super helpful. Highly recommend, ask for Vincent.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 874 | $614–$1.1k |
| General carpet cleaning | 700 | $170–$359 |
| Carpet steam cleaning | 542 | $170–$390 |
| Pet stain & odor removal | 296 | $203–$385 |
| Upholstery cleaning | 269 | $196–$359 |
| Area rug cleaning | 232 | $164–$359 |
| Deep clean | 95 | $271–$614 |
| Cleaning | 48 | — |