How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%54+3.8Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAlpine Specialty Services
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 7,097 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Alpine Specialty Services for 8 kinds of job.
Alpine Specialty Services for general carpet cleaning
Clear ✕All 700 Google reviews tagged “General carpet cleaning” · showing 140
Ray, our Alpine service specialist, was friendly and timely. We appreciate the excellent cleaning of our Persian rug which Ray picked up and delivered back to our home again.It looked like new. And the price for cleaning was reasonable.
Top tier cleaning service start to finish. Great staff.
We had a fantastic experience with Alpine Services! Elijah came out today and did an amazing job cleaning all of our carpets, including an area rug. He treated everything thoroughly and was even able to bring some heavily worn areas back to life. The carpets look incredible. Elijah also helped move furniture around…
Beck did a very diligent job on our pet stained carpet. Looks great now!
Connor is a pro. Professional, helpful and does a great job!
Elijah did an amazing job! He was on time, kind, thorough and answered all my questions. My carpet looks great and he worked miracles with some dog urine stains! We would definitely use Alpine again in the future.
Fantastic service, terrific results - our very dirty carpets now look good as new! Beck was friendly, very professional, conscientious about our pets, and great at communicating about what he was doing and why. Altogether an excellent experience.
Beck was on time. Explained exactly what he was going to do, suggested doing additional work on den carpet which came out great, am looking forward to getting a quote on cleaning my kitchen hardwoods. Very satisfied
Beck did a great job. Great guy!
Elijah took the best care of our carpets today. He is professional, personable, very considerate of our space and animals as we corralled throughout the cleaning process. His communication was top notch and he left us with the cleanest carpets on the planet! Will definitely recommend Alpine to everyone. Thank you…
Jesus was great and very efficient and professional. Thank you , Jesus.
Elijah was very professional and did an awesome job. Thank you!
Very professional! I was able to watch truck until it arrived like a package. He did an amazing job and will refer Alpine every time!
After 2 reschedules and 1 no-show (after I called to verify they were coming) I have decided to go with another company. They may provide excellent services, but the scheduling and communication are terrible. It's pretty simple, just show up and do the job. Nuff said. Update: The owner personally reached out, was…
Great job Beck! You were professional, attentive to detail, and thorough. Hooray for you!
Service was spectacular! Got a quote easily over the phone, and their team offered excellent communication about arrival times, and what to expect. Oliver was the specialist that did our carpet cleaning and he was great. Super friendly, professional and efficient. He was even able to add on a quick area rug cleaning…
Service from Elijah was stellar! He was courteous, thorough, accommodating, patient, and respectful. The epitome of professionalism. Our carpets were long overdue for cleaning—especially with two dogs and kids in our household. The improvement was apparent instantly. Now a day later, our house looks and smells as…
Elijah was thorough and efficient. I was very pleased with the great job he did cleaning my carpets. I highly recommend Alpine Cleaners.
Stains came back after carpet dried.
Very happy with our service by the technician Beck today. We have 3 dogs and Beck listened closely to our carpet concerns. Without crazy upselling, he provided what we needed to get fabulously clean carpet. And it smells great! Thank you Beck and Alpine.
Elijah is a superstar! He is incredibly hard-working, tremendously professional, and very knowledgeable. He did an amazing job on our carpets, and worked with impeccable care! Thank you Elijah!!!
The Alpine representative was right on time and very efficient and polite. My older carpets look very nice. I will book Alpine again.
Communication with Alpine Specialty Services has been exceptional from start to finish. Our service specialist arrived exactly on time, was well-groomed and personable, and most importantly, he did a stellar job cleaning our carpets with the utmost care and professionalism. They turned out so much better than our…
Oliver did a wonderful job! He explained everything well and took great care with the furniture that I could not move. Down to the last detail of closing my screen door, that I opened for his convenience, he was careful, kind, and did a great job! I would definitely recommend Alpine for a carpet cleaning, and I will…
I had a excellent service with Elijah! Highly recommended Alpine Speciality Services! From the very beginning, their customer service was excellent, they were responsive, provided clear quote, and kept me informed on their arrival time. The technician Elijah was friendly, knowledgeable, and did amazing job on my…
Excellent experience! My carpet looks great!!
Connor was professional, worked continuously until done and was great to work with. I would recommend him to others.
Fantastic customer service, strong dedication to get the work done, and the two that arrived for my job (Elizabeth and Oliver) are a great duo!
Alpine Carpet Cleaning did an outstanding job! The gentleman who came out was professional, incredibly thorough, and very upfront throughout the entire process. He took the time to explain everything, paid attention to detail, and made sure the carpets looked fantastic. I really appreciated his honesty and the…
Seth was very respectful. He helped move furniture around, protected walls and floors and was one of the hardest workers i have seen. He was able to complete the scope of work in half of the estimated time.
Oliver did a great job cleaning my carpet, especially my stairs. Even removing the old stain from a previous renter! Personable and patient. The corner guards they use to protect my drywall from hoses is a nice touch I didn’t know I needed. Elizabeth came by to check on my service, she helped move boxes from the…
Excellent customer service. There were a couple stains remaining after their first cleaning, so they returned and managed to remove them completely. Highly recommend.
We had our carpets and air ducts cleaned. It was reasonably priced. Our technicians were kind and knowledgeable. Beck was super helpful with our carpets and did an amazing job. Especially since our carpets were beyond gross. Highly recommend them to everybody!
Alpine was professional from the first phone call to completion of my project. I liked that they texted photos and info about their representatives who would be arriving at my place. I am very satisfied with the way the carpet turned out, the care they took to make sure the job was performed without damage to…
Great for carpets! Connor arrived on time, and friendly and helpful. He worked around large furniture that couldn't be moved, taking care to vacuum under them as best he could. And my house smells clean, not like chemicals.
Service pricing options, ease of scheduling and awesome team members keep me coming back. Thank you, Enrique!
We have used Alpine for years and always do an Excellent job.
I highly recommend Alpine’s carpet cleaning service. I had my basement carpet cleaned and the technician did a great job, was on schedule, and very helpful. It was a quick and easy process to schedule the service day and time too.
An easy, pleasant experience with Alpine from start to finish. It was really helpful to text with Alyssa and share pictures, details, etc beforehand to help build a quote, and then day-of Enrique surpassed our expectations when tackling some pet stains that we’d already treated (and made worse!) and were afraid…
The representative who took my original call was fabulous- She was very kind & helgul! Our serviceman was fabulous- He kept me updated along the way and was a super kind soul who worked his tail off! They both went above and beyond to help with our pet “emergency” cleaning~ and a few other spots and although a few…
Saved our carpets and now we do not need to replace them. We are very happy with our service. It was like magic! Well done.
Excellent job cleaning carpets. Got out pet stains I never thought would ever come out after trying myself. Reliable and efficient. Easy scheduling.
Personnel are committed to providing excellent workmanship to the customer. They are polite and kind. I highly recommend this company. Service today was provided by Jesus.
Did a great and thorough job!
Honestly, wouldn't use another company. Alpine is always prompt and professional. Their cleaners are friendly and knowledgeable and are always a please to have in our home.
Absolutely outstanding work from Oliver and Steve on the carpeting and ducting respectively. The home we rented came with foul odors eminating from *everywhere*; mold, human blood and pet urine/feces stains littered a carpet old enough to drink. I couldn't spare the time to fly out and tour the rental beforehand…
10/10 for communication. I was upsold the cleaning of my kitchen tile and grout. Unfortunately I think the grout looks worse after the treatment. I still recommend but next time I’d ask more questions about the process and expected outcome. Overall I’d recommend
Alpine was extremely easy to schedule the service, and everyone was very nice and helpful. The service was done quick and efficiently, and the carpets looked great when they were done. They answered any questions I had and even gave a complimentary bottle of cleaner at the end of the service. I would highly…
Amazing service! Alpine’s professional went over and above - the outcome is beautiful, more than expected. Great approach, will be a return customer.
Enrique did a great job cleaning our aging carpet. Very happy with the result.
Beck was conscientious and very pleasant and helpful
I had a great experience with this carpet and rug cleaning service. They arrived right on time, which I really appreciated. The team was professional and made sure to clean all the areas we had discussed beforehand, and the results turned out excellent. They completed the job within the estimated time, and their…
Our carpet cleaning with Alpine today was terrific!! Hard to clean spots completely clean now. Highly recommend!
Beck was prompt,well versed in my issues on the carpet. He offered several options and suggestions w/ regards to age, condition and solutions for the carpet. He did a great job, focused extra time on 2-3 problem areas. Came out better than I expected. ESPECIALLY compared to previous cleanings with various…
Christian was punctual, polite, knowledgeable, and did a great job cleaning my carpets!
Arrived promptly and did a good job.
Phenomenal customer service and our carpets looks like new. Sean, Bobbie and the entire Alpine team are the best!
Elizabeth and Elijah stood out as being friendly and professional. They made my carpets look brand new.
They were on time, professional, and did an excellent job cleaning my furniture and carpet. Thank you for a job well done!!
Elizabeth went above and beyond. Thank you
Jesus did outstanding work. I’m very pleased with his service and with how quickly they set up my appointment.
The technician was friendly, polite and very professional
Nice
Carpet and Tile. We had an amazing experience with Alpine. Our Specialist Isiah took so much pride in his work and it shows!! Isiah was respectful of our home and furnishings, his equipment was pristine, and he wore heavy duty protective booties after cleaning. The results are almost supernatural!! From the initial…
Alpine has been such a pleasure to work with. From the very start they have been clear and responsive with their communication. Staff is friendly too!
Five stars! They took a very dirty carpet and worked a near-miracle on it, and in only about an hour. Enrique was terrific. 10/10 would use again.
Our technician Elizabeth was great. Very easy to work with and did the 5 lobby areas quickly and efficiently. She made some good recommendations. It is so nice to have a clean elevator as well! Thanks Alpine!
Alpine was super efficient with very friendly and quick staff!! Super satisfied with our renewed carpet :)
Both Anthony and Oliver were scheduled today. Anthony came first to do the HVAC cleaning and dryer vent cleaning. He was punctual, explaining things throughout his work and why certain things are done certain ways. Oliver showed up shortly after. He was also punctual. He did a great job also explaining what he was…
I decided to contact them after seeing a Valpak coupon we got in the mail and it was easy to get an appointment scheduled via text. Customer service is excellent! We had many stains from our kitty’s accidents. Our technician Oliver was very prompt, friendly, very efficient, and did a great job on our carpets and area rug!
Very friendly and professional. Tech Jesus was wonderful. Carpet looks great but unfortunately the pet urine smell was not diminished at all.
Technician did amazing and was even able to accommodate us being on the third floor. Stubborn stains were able to be removed and the carpets look brand new again.
Alpine is the best. If I can give them more than 5 stars I would. I just had our carpets cleaned today by Caleb. Does excellent work. I used Alpine a few months ago in August for our rental property and had pressure washing done also with Caleb. We also had the heat ducts cleaned and Aaron did an excellent job. I…
I have used other carpet cleaning agency’s and found the finished product mediocre at best. I am impressed and pleased with the expertise and completed result of the carpet cleaning from Alpine, the finished results are amazing. I will only use them in the future. I will recommend them to family and friends.
Elizabeth did a fantastic job on cleaning carpets sofa and area rug. She is knowledgeable professional efficient and provides great customer service. A valuable asset for direct customer oriented business. Her after action report educated us on what she observed on our carpet conditions (accurate with how we…
Quick professional response and excellent results.
Jesus was very quick and thorough! He was able to lift the pet stains on the upstairs landing! A very nice guy too!
2nd time we’ve used Alpine and our carpets look amazing! Price was great for dining, formal living, stairs, 3 bedrooms and 2 large area rugs. Great communication from start to finish.
We are happy with the results of our carpet cleaning. Company was easy to work with getting scheduled at a day and time convenient for us. Caleb did a great job and was very professional. We will use them again.
Nico is the man! The day did not start off well. The information we were given prior to scheduling alpine was inconsistent with what we got. Mainly we felt that the "included furniture moving" that we were told was not actually including all furniture. Only small chairs and such. We felt that this was misleading. I…
Wonderful experience! Alpine responded right away to schedule and the technician was very experienced, professional and friendly. The carpets look great and the cleaning was done quickly and thoroughly. This is our second time hiring Alpine and we would again! Would highly recommend!
They did another great job with our carpet and got out all of our cat puke spots too. Their timeliness within the allotted time was much appreciated too.
the young man that came over did a excellent excellent job I was very pleased and I am very particular but was very pleased with his service & the price was very reasonable considering how much he did for me for a very reasonable price.
They were very courteous Quick and on time. They did an excellent job.
The technician was prompt, courteous, knowledgeable and professional. I will use Alpine in the future and highly recommend their services.
Incredibly well done carpet cleaning. Very friendly and fast service! I would absolutely use Alpine again.
Professional carpet cleaners. My carpets look great.
Amazing work! Arrived on time, did the entire (over 3k square foot) house quickly, was very respectful and got all pet and post-construction stains out of the carpet! We will definitely be using them again!
To be honest, I haven’t had our carpets cleaned in over two years so I wanted a thorough cleaning done. Chase did what I wanted and the carpets look nice. My only issue was the price of the thorough cleaning was a bit steep for a two bedroom apartment with a den.
Alpine are true professionals! They were courteous and did an extremely thorough job cleaning every inch of my carpets. I highly recommend Alpine Services and their technician, Oliver.
Alpine did a great job on the carpets and did the best they could do given the stains on furniture and seat cushions. The workers were punctual and I was informed of their estimated time of arrival by text and map. Both men who did the job were professional, friendly and efficient. I would recommend Alpine.
Amazing service! Elizabeth did a fantastic job!🙏🏻
Great service and speedy too.
We just used Alpine Specialty Services for carpet and upholstery cleaning and had a great experience! Excellent service quality, fast and clear communication, and reasonable prices. Highly recommend!
I got a recommendation from a friend. I called to let them know I needed the rugs cleaned because my daughter’s cats had urinated on the rug. We set an appointment up for sept 25 two weeks later. The technician arrived on time and was very courteous. I explained about the carpet that had urine on it and he went to…
Thanks to Chad for cleaning our carpets! With two golden retrievers and two kids, high traffic areas were over due for a cleaning. The carpets are fresh and bouncy again! Chad even left some spot cleaning solution as a gift. Scheduling was easy to kick off through text messages. Then I called in to talk live to…
We have been using Alpine Specialty Services for years for our regular cleanings and also one emergency cleaning. I highly recommend them. We appreciate their communication, efficiency, staff, and outcomes.
Chad amazing. Flexible, professional. Will use Alpine in future.
Carpet, cleanliness and condition significantly improved after cleaning. Two La-Z-Boy recliners also much improved after cleaning.
Great service and friendly staff, they did an excellent job
Great service! They arrived on time, worked efficiently, and left the carpets looking fresh and spotless. Very professional and reasonably priced . highly recommend!
Thank you for the excellent service today. The team was professional, thorough, and the carpets look fantastic. I really appreciate the care you put into the work.
Chase was professional and very kind. He worked fast and efficiently. I’m very happy with the results.
Had 2 different services scheduled on one day. 1st the dryer vent cleaned. Technician Jesus did a fantastic job, very courteous, and made sure everything was cleaned up when he left. 2nd service was 5 rooms of carpet shampooed as well as 2 couches, 2 chairs, 1 love seat. And 2 throw rugs. Technician Chad was…
Alpine Services was super responsive, sent texts and email reminders and even sent a text where I could look to see, in real time, how far out the truck was. Super nice service person and they did exactly what they said they were going to do. Would totally recommend them!
My carpets look great! Out technician, Chad, was polite and thorough.
Friendly informative technician
Really great service from Jesus. On time, very friendly and professional. Thank you!!
I had my family room carpet cleaned and my sofas. Chad was on time and professional! He did an outstanding job and made sure I was happy with the results before he left. Alpine prides themselves with outstanding customer service from the initial inquiry, to realtime text messages on the day of the appt. I've…
Really nice job! The house smells so much better with clean vents. The carpets and floors look fantastic. Elizabeth is amazing! Will definitely have them back!
The Tech did a great job, very thorough in explaining, taking pics, and keeping me informed of what he was doing. Very professional and the carpets look great!
Had to get our carpets cleaned before moving out. Alpine made it very straightforward to schedule an appointment, and our Technician (Chad) was friendly, efficient, and explained his process and extra cleaning options well.
Guys were great, professional and punctual. Explained the entire process before hand and used protective footies while in my house. Carpets look amazing!!!!
Elizabeth was amazing!!! Very nice and sweet!
Elizabeth was great, explained things well, did a good job.
Jesus was friendly, professional and did a great job on my old carpets...they look practically brand new!
My wife and I hired Alpine to clean our homes carpets. Their prices were very competitive and opted for the large truck to get the hotter water. We were getting the entire house done, so competitive prices was important. The technician was very nice, professional and did a great job. We were very happy with how the house looked afterwards.
Oliver was great, very professional and courteous. Thanks so much!!!
Jesus notified us of his arrival time, which was on schedule. He asked to see all of the carpets and area rugs that required cleaning. Jesus was friendly, efficient and recommended carpet protector spray. He moved the sofa to unsure the rug was also cleaned underneath. We appreciated his cheerfulness and attention to detail.
Fast, friendly, so clean & fresh! Fantastic communication- so professional. The best!
This is our third year having Alpine Drapery do our upstairs and downstairs carpets. Alpine Drapery is very efficient and reasonably priced.Their workers arrive in a timely manner. The three workers that we have had are very professional and did a thorough job. We especially commend our recent worker, Dereck, who…
Great job from these folks. Friendly, accommodating, and efficient.
greg did a great job and was very professional:)
Really great service from Greg. Friendly and professional. Will definitely use Alpine Specialty Cleaning again! 😊
Carpets turned out super clean and stains removed! Chairs look brand new too! Thx you
Sean is thorough, courteous and did a great job. Thanks for sending him.
Alpine was great! They were early, helpful and courteous. They did a great job!
Show up on time. Did fantastic work. Made a huge difference.
Vincent was prompt, listened to our needs as much as he educated us on the process, went above-and-beyond our expectations, and finished in the amount of time he calculated. We were a repeat customer of Alpine Specialty Services ... and would happily use them again and again.
We had Aaron for the duct cleaning and Elizabeth for our carpets. Both were prompt, professional, friendly and informative. This was our first time using Alpine and we’re impressed! We did plenty of shopping around and Alpine matched or beat the best price.
Vince was very knowledgeable and helpful. He made our 15+ area rugs look new again. He was also respectful, positive, and very kind. He gave us great information about the care of our wool area rug. He was also careful to not allow liquids to remain on our wood floors by working quickly and carefully! I will definitely use this service again! Thank you!
Only company I have ever used for carpets and furniture . Always nice and caring about the work they do. Super attentive to details and making sure I was informed and happy.
Great Service. Carpets look like new even after a few years of abuse from 2 senior dogs. I highly recommend!
Brock was super professional and responsive to requests and add ons. He worked so hard on getting stains out that we thought could never be removed. A great experience from start to finish. Do believe that Brock is both representative of the company values and an ambassador. Will definitely call this company in the…
Our crew arrived on time. They were thorough and professional. It took only a couple of hours and everything looks clean and like new. No I feel we have put Covid behind us!!!!!! Elizabeth was through snd professional
Geovanni and Erik were very professional and did a great job. My carpets look fresh and wonderful. I especially appreciate Geovanni taking the time to explain some things to me so I can take even better care of my carpets. Both were very kind to my dogs which is always appreciated.
Used Alpine to clean very heavily stained carpet on a boat. Did an amazing job. Carpet looks almost new. And Sean, the technician went beyond the norm to accommodate a tight time schedule. Couldn’t be more pleased. Highly recommend.
Alpine has been so great to us! First, a few months ago, we had our couch and area rugs cleaned by them. They smelled great and were bright and vibrant in color once again (after getting a bit dingy with two dogs). If we haven't reviewed them for that service, we give a 5 star for that as well. For our recent move…
Sean did a great, thorough job. The service is expensive, but worth it for us because we are trying to keep 25 year old carpeting alive and have 2 toddlers and 2 dogs in the house so lots of staining. Excellent work and the Platinum Service warranty is worth it.
I'm very happy with the results it is fresh it brought life back to my carpet thank you again
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 874 | $614–$1.1k |
| General carpet cleaning | 700 | $170–$359 |
| Carpet steam cleaning | 542 | $170–$390 |
| Pet stain & odor removal | 296 | $203–$385 |
| Upholstery cleaning | 269 | $196–$359 |
| Area rug cleaning | 232 | $164–$359 |
| Deep clean | 95 | $271–$614 |
| Cleaning | 48 | — |
