Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%54+3.8Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAlpine Specialty Services
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 7,097 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Specialty Services is better than 92% of steam cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Specialty Services is better than 93% of steam cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Specialty Services is better than 96% of steam cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Specialty Services is better than 98% of steam cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Specialty Services is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Specialty Services is better than 54% of steam cleaning services.C
54
Reviews for your job
Customers hired Alpine Specialty Services for 8 kinds of job.
Alpine Specialty Services for office & workplace cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$285
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
All 5 Google reviews tagged “Office & workplace cleaning”
Cristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★
Very good 👍 thanks
CleaningOffice & workplace cleaning
Matt11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Only company I have ever used for carpets and furniture . Always nice and caring about the work they do. Super attentive to details and making sure I was informed and happy.
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Our Service rep - Geovanni did a fantastic job cleaning our tile, carpet, and throw rugs. It was a huge job for one person and he was professional and got it done.
Carpet steam cleaningArea rug cleaningDeep clean+ Responsiveness+ Punctuality+ Professionalism
Ironica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★
Out of sheer greed, in a hot market, Alpine raced into the commercial/residential cleaning business where they have zero experience or know-how… the results prove this.
Deep cleanOffice & workplace cleaning− Quality− Value
MLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Carpet steam cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Price
$614+107% vs typical steam cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 76%Overpriced 3%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 874 | $614–$1.1k |
| General carpet cleaning | 700 | $170–$359 |
| Carpet steam cleaning | 542 | $170–$390 |
| Pet stain & odor removal | 296 | $203–$385 |
| Upholstery cleaning | 269 | $196–$359 |
| Area rug cleaning | 232 | $164–$359 |
| Deep clean | 95 | $271–$614 |
| Cleaning | 48 | — |
